4/10 - ๋ณ๋ก์์
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
๊ฐ์กฑ ์ฌํ
2024๋
7์ 19์ผ
๋ณ๋ก์์: ์ฒญ๊ฒฐ ์ํ
We arrived with other tenants from the 3 bedder (apartment B) in our 1 bedder room (apartment A). There wasnโt much an apology from the manager but her frustration towards the other tenants who made the mistake and her cleaners who probably left apartment A unlocked. The manager couldnโt reach her cleaners so she asked the tenants who made the mistake to rectify their mistakes by changing the linen. We were not happy with the service but were told that thereโs essentially no difference whether the beds were made by the cleaners or by the other tenants. We asked for a small compensation as our room fee included cleaning service but the manager stopped replyingโฆ
The information provided on website was not clear. As opposed to โfree parking on siteโ, thereโs only offsite overnight parking linked by a free bus service. Thereโs apparently a luggage delivery service that you could pay for but that wasnโt communicated to us on the website. We had to drag our luggages 200m uphill from the 15min car park in a blizzard.
The room wasnโt clean with a lot of dead bugs and we had to mop the bathroom floor ourselves. The kettle provided was broken and the heating system didnโt work one night.
Nevertheless, the location was ideal for skiing as itโs 300-500m walk to some chair lifts.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2024๋
7์์ 4๋ฐ ์๋ฐํจ