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Wyndham Concepcion Pettra

3.5 star property
Travelers find a peaceful urban retreat in Concepcion with poolside relaxation and exceptional dining options just steps from their rooms

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Located in central Concepcion, the Wyndham Concepcion Pettra welcomes visitors with a vibrant atmosphere. Guests enjoy a breakfast buffet and international flavors at Zafran restaurant. The property offers dry cleaning, laundry services, and deep-tissue massages at Petra Spa.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

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About this property

Wyndham Concepcion Pettra

  • Hotel near Mallplaza Trébol
  • Located close to Plaza de la Independencia and Catedral de la Santisima Concepcion, Wyndham Concepcion Pettra provides a free breakfast buffet, dry cleaning/laundry services, and a bar. Indulge in a massage at Petra Spa, the onsite spa. The on-site international cuisine fine-dining restaurant, Zafran, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a gym and a 24-hour business center.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), express check-out, and a banquet hall
    • A ballroom, concierge services, and 6 meeting rooms
  • Room features
  • All 127 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and tubs or showers
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, coffee/tea makers, and heating

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 29900.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 29900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Wyndham Concepcion Pettra have a pool?

Yes, this property has an outdoor pool.

Is Wyndham Concepcion Pettra pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Wyndham Concepcion Pettra?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Wyndham Concepcion Pettra?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Wyndham Concepcion Pettra provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Wyndham Concepcion Pettra located?

Situated near the airport, this spa hotel is 0.3 mi (0.6 km) from Mallplaza Trébol and within 6 mi (10 km) of Catedral de la Santisima Concepcion and Estadio Municipal de Concepcion. Plaza de la Independencia and Casa del Arte are also within 6 mi (10 km). UTFSM Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 198 out of 333 reviews
Rating 8 - Good. 97 out of 333 reviews
Rating 6 - Okay. 27 out of 333 reviews
Rating 4 - Poor. 7 out of 333 reviews
Rating 2 - Terrible. 4 out of 333 reviews

Reviews

Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambiance great customer service and excellent buffet, love it,,
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and all the amenities were as specified on the website
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great service and the food is always top notch.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and attentive to our needs. Excellent stay in Concepcion.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk, Constanza and Daniel the bartender were so kind and provided us with the best service we experienced in a long time. Hotel is modern, beds very comfortable and food was excellent
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

S D

All good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for an overnight stay prior to flying out of Concepcion. Clean. Modern. Excellent bathroom. Free Coca-Cola and mineral water in minibar was a real plus.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is nice and clean. I would stay here again. However, we chose this property based on the hot tub and pool classification. There is NO HOT TUB as stated and the pool is tiny so if these things are important to you stay somewhere else. In addition, the parking isn't convenient and is full quite often.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent 100% Recommended, high quality breakfast!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff in the Bar & Restaurant and front desk Manager Ruth Hidalgo - Bar tender and waiter Daniel Aroca , Phillip , Antonio are amazing very professional and friendly
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Location is convenient and staff is the best.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good property
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel across the highway from the massive mall.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Walfredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. I’d come back, no doubts.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and breakfast buffet was excellent Also a great view of the city from the rooftop pool
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
I
Stayed 2 nights in May 2025
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities
Everything was good but the hotel does not have a proper pedestrian entrance, which is hard for people with dissabilities and unsafe for everyone.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Vidal

Liked: Cleanliness, amenities, property conditions & facilities
Room was in good condition and spacious with lots of storage space. A/C is in perfect working order with just a low hum emanating from the fan. Lobby area and dining room present an upscale feel upon enter. One common thing thar detracted from our initial expectations was the dichotomy between staff performance and lobby/room appearance. One thing odd my group found was the reserved seating on the first table. I have never seen this before. Additionally, the fancy Krupps coffee maker which was present on Saturday was “broken” the following day. I also asked why the larger plate that was available on Saturday is missing. The young lady who responded stated large plates are not available. But she put them out later. The male member of the dining room staff is the only one who took the extra steps in my point of view.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Comments.
Stayed 1 night in Mar 2025
Verified

8/10 Good

THEODOR

Liked: Cleanliness, staff & service, property conditions & facilities

OK

NICE ROOM, NICE TOILETTE, BUT THE CENTRAL HEATING VERY NOISE
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
La habitación muy linda, El desayuno muy variado.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernando Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
Lo mejor el servicio de todo el personal, super atentos a todas nuestras necesidades. Las instalaciones excelentes y el desayuno/restante tambien.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

IDA

Liked: Cleanliness
Disliked: Staff & service, amenities
Su personal necesita capacitación en el trato al cliente. Las soluciones que plantean resultan poco razonables. Por ejemplo, ante el problema que presentó el aire acondicionado de mi habitación y mi preocupación por el frío, la respuesta fue: “Me llamas a las 3 a. m. y yo te lo ajusto desde acá.” Es decir, interrumpir el sueño, encender la luz, llamar y esperar. No parece una solución efectiva. Finalmente, accedieron a cambiarme de habitación a solicitud mía, pero la nueva resultó extremadamente ruidosa. Terminé en una tercera habitación, y nuevamente el comentario fue: “Ya no la puedo seguir cambiando de habitación.” Analicemos: ¿qué persona llega a un hotel para no poder instalarse cómodamente en su habitación y, por gusto, desear cambiarse de una a otra? Es absurdo pensar que alguien busca incomodarse a sí mismo. El comentario debió ser completamente diferente.
Stayed 5 nights in Nov 2025