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"Messy, no room service, staff does not speak English well, room a bit run down, next to train station (noisy)"

"Clean room"

"It was great"

"Just simply wonderful. Very spacious compared to other rooms we stayed in during our trip. "

"Everything about our stay was A+. Staff, room, amenities, location, etc. were all fantastic. I am a 53-year-old divorced dad who travelled with his now 13-year-old daughter for our annual vacation. This was our 8th major Dad-Daughter annual travel adventure together. We were so comfortable, and had so much fun, at Lotte Hotel World. The not-so-little-anymore gal especially loved the 7-11 in the hotel lobby. When I was a kid, my grandma lived across the street from a small convenience store and, looking back, going there with my brother alone as kids is one of my most cherished childhood rites of passage. My parents used to give us a couple bucks and let us get a treat on our own. I was able to give these same memories to my daughter with that 7-11 after long days of city exploration and fun."

"The infinity pool was very nice -big, warm and clean. We loved it!"

"Shila Stay is great. Everything meets expectations. The hotel is well maintained, and the overall experience is very satisfying."

"Every staff is well trained and speaks English well and are very courteous. Liam Kim was one of them, who treated us like vip and kindly answered all the qusetions we asked while we were guided into the room. He made us feel comfortable in use. Staying was very pleasant and we will come again."

"Great location, close to the transportation "