Dear Guest,Thank you for sharing your feedback.We understand that the room maybe smaller than what you would usually expect and the layout of the room is not something that you’re used to, but let me tell you a bit about how our rooms are designed.Our compact rooms are designed to provide more where it matters most. We have ensured to kept amenities and structures most important to that can help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully designed to ensure that we make optimum use of the available space.We have noted you feedback for other service lapses which we will definitely work on to improve.I hope our team members, were helpful and quick in responsiveness. We aspire to provide an exceptional and memorable experience at our property and I hope our team has been able to deliver the same. Please feel free to reach me directly for any further assistance.Warm Regards,Manish KumarFront Office Manager

Dear Vamsikrishna,Thank you for sharing your feedback, we are glad to hear you had a perfect experience in regards to your stay here.We shall share your review with the team which shall only act as an encouragement for them to perform better.We look forward to host you soon again.Warm Regards,Manish KumarFront Office Manager

Dear Sanjay,Thank you for sharing your feedback, we are glad to hear you had a perfect experience in regards to your stay here.We shall share your review with the team which shall only act as an encouragement for them to perform better.We look forward to host you soon again.Warm Regards,Manish KumarFront Office Manager

Dear Abhijit,Thank you for your feedback !I request your understanding for the room configurations which is a brand approved design for Holiday inn express hotels in the region.However we aspire to deliver a seamless express service to ensure a value for money experience. I hope our team was able to deliver the same.We wish to host you soon again and deliver a seamless experience

Dear Guest,Thank you for sharing your feedback.At the onset my sincere apologies for the inconvenience you faced as highlighted by yourself. I assure you that my team and I are committed to ensuring that we maintain the quality of our services to the level desirable of a hotel of our repute and will be doubly careful. I have personally escalated this to my Front Office Manager to look into it and to have the issues rectified.I understand the importance of a comfortable and clean ambience experience and shall personally take corrective action. Please accept my sincere apologies for this ordeal. This is was an aberration and is deeply regretted. It certainly does not reflect the standards of service that we genuinely follow. I would be addressing this incident personally and shall take the necessary actions to ensure that this never repeats. I request to kindly give us another opportunity to host you and display our usual standards of services. I personally assure to take care of a flawless experience.We look forward to host you whenever your travels bring you back to Hyderabad. Please feel free to reach me directly for any further assistance.

Dear Mukul,Thank you for sharing your feedback.We are embarrassed to know that we couldn't able to get 5/5 feedback.I would request you to kindly consider this as a one time lapse.We assure to deliver a seamless experience whenever your travel brings you to Hyderabad.warm regards,Abhirup BandyopadhyayGeneral Manager

Dear Mr. Harshit,Greetings from Holiday Inn Express Hyderabad Hitec City.Thank you for sharing your feedback regarding room sizes.We understand that the room maybe smaller than what you would usually expect and the layout of the room is not something that you’re used to, but let me tell you a bit about how our rooms are designed.Our compact rooms are designed to provide more where it matters most. We have ensured to kept amenities and structures most important to that can help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully designed to ensure that we make optimum use of the available space.I hope our team members, were helpful and quick in responsiveness. We aspire to provide an exceptional and memorable experience at our property and I hope our team has been able to deliver the same. Please feel free to reach me directly for any further assistance.Warm Regards,Abhirup BandyopadhyayGeneral Manager

Dear Rayyan,Thank you for sharing your feedback, we are glad to hear you had a perfect experience in regards to your stay here. We shall share your review with the team which shall only act as an encouragement for them to perform better.We look forward to host you soon again. Warm Regards, Abhirup Bandyopadhyay General Manager

Dear Sekhar Babuwe are Holiday inn EXPRESS, we are brand wise different from Holiday Inn standards.We are sorry to hear that the stay was not as per your expectation We understand that the room maybe smaller than what you wouldusually expect and the layout of the room is not something that you’re used to, but let me tell you a bit about how our rooms are designed.Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully curated to ensure that we make optimum use of the available space.

Dear Mehul,Thank you for sharing your feedback.At the onset my sincere apologies for the inconvenience you faced as highlighted by yourself. I assure you that my team and I are committed to ensuring that we maintain the quality of our services to the level desirable of a hotel of our repute and will be doubly careful. I have personally escalated this to my Concerned Manager to look into it and to have the issues rectified.I understand the importance of a comfortable and clean ambiance experience and shall personally take corrective action. Please accept my sincere apologies for this ordeal. This is was an aberration and is deeply regretted. It certainly does not reflect the standards of service that we genuinely follow. I would be addressing this incident personally and shall take the necessary actions to ensure that this never repeats. I request to kindly give us another opportunity to host you and display our usual standards of services. I personally assure to take care of a flawless experience.We look forward to host you whenever your travels bring you back to Hyderabad. Please feel free to reach me directly for any further assistance.

Thank you for your feedback !I request your understanding for the room configurations which is a brand approved design for Holiday inn express hotels in the region.However we aspire to deliver a seamless express service to ensure a value for money experience. I hope our team was able to deliver the same.We wish to host you soon again and deliver a seamless experience

Dear Guest,Thank you for sharing your feedback.At the onset my sincere apologies for the inconvenience you faced as highlighted by yourself. I assure you that my team and I are committed to ensuring that we maintain the quality of our services to the level desirable of a hotel of our repute and will be doubly careful. I have personally escalated this to my Housekeeping Manager to look into it and to have the issues rectified.I understand the importance of a comfortable and clean ambience experience and shall personally take corrective action. Please accept my sincere apologies for this ordeal. This is was an aberration and is deeply regretted. It certainly does not reflect the standards of service that we genuinely follow. I would be addressing this incident personally and shall take the necessary actions to ensure that this never repeats. I request to kindly give us another opportunity to host you and display our usual standards of services. I personally assure to take care of a flawless experience.We look forward to host you whenever your travels bring you back to Hyderabad. Please feel free to reach me directly for any further assistance.Sincerely,

Dear Sunil,Thank you for sharing your feedback.We are embarrassed to know you had encountered service gaps during your recent dining experience with us.However the taste and staff service gaps we promise to act upon immediately to avoid any re-occurrence. I would request you to kindly consider this as a one time lapse and not let this affect your loyalty to the brand. We assure to deliver a seamless experience whenever your travel brings you to Hyderabad.

Dear Mr. Raj,Thank you for sharing your feedback !We aspire to deliver a perfect experience every time, we shall be glad to know if there are opportunities of improvement.Please feel free to reach us directly regarding the same.We wish to host you soon again and deliver a seamless experience

Dear Mr. Rama Krishna,Thank you for your feedback !I request your understanding for the room configurations which is a brand approved design for Holiday inn express hotels in the region.However we aspire to deliver a seamless express service to ensure a value for money experience. I hope our team was able to deliver the same.We wish to host you soon again and deliver a seamless experience

Thank you for sharing your feedback, we are glad to hear you had a perfect experience in regards to your stay here. We shall share your review with the team which shall only act as an encouragement for them to perform better. We look forward to host you soon again.

Dear Mr. Hubert, Thank you for your recent stay with us. We are disappointed to learn that your overall stay did not meet your expectations. Please do let us know if you have any future plan to stay with us, we will do our best to make your stay comfortable. Looking forward to welcome you back with us. Warm Regards Manish Kumar Front Office Manager

Dear Mr. Neeraj, Thank you for your recent stay with us. We are disappointed to learn that your overall stay did not meet your expectations. Please do let us know if you have any future plan to stay with us, we will do our best to make your stay comfortable. Looking forward to welcome you back with us. Warm Regards Manish Kumar Front Office Manager

Dear Bannu, Greetings from Holiday Inn Express Hitec City, Hyderabad! Thank you for taking your valuable time to review your stay experience at our hotel. I am pleased to understand that the team could meet youe expectations . Thank you for being a loyal guest us and we are more than happy to see you and host you everytime. Thank you once again Sooraj Narayanan, General Manager, Holiday Inn Express Hyderabad, Hitec City

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sooraj Narayanan, General Manager

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sooraj Narayanan, General Manager

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Sooraj Narayanan, General Manager

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sooraj Narayanan, General Manager

Dear valued Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sooraj Narayanan, General Manager

Dear Ajay, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sooraj Narayanan, General Manager

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sooraj Narayanan, General Manger