야외 수영장, 06:00 ~ 21:00 오픈, 무료 카바나, 수영장 파라솔

파크 하얏트 하이데라바드 여행 후기

5 out of 5
파크 하얏트 하이데라바드
Road No. 2, Banjara Hills, Hyderabad, Andhra Pradesh

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 300개 이용 후기 중 189개" "
평점 8 - 좋아요. 300개 이용 후기 중 55개" "
평점 6 - 괜찮아요. 300개 이용 후기 중 24개" "
평점 4 - 별로예요. 300개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 300개 이용 후기 중 17개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Sanggyu

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
all of things I've experienced is normal. compared to a rate, it is just not bad.
2023년 7월에 1박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2023년 8월 2일
Dear Sanggyy,Thank you for sharing your feedback.We ensure you that we are known for the highest standard of services and our constant endeavor is to deliver personalized experiences. We look forward to welcoming you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Warm Regards,

4/10 - 별로예요

TAEWOO

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
I had 7night this hotel. Room
2022년 7월에 6박 숙박함
답변 제공: Shobhit Sawhney 님, 2022년 8월 10일
Dear Guest, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Ryan D'Silva 님, 2020년 1월 21일
Dear Guest, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their Park Hyatt experience.

10/10 - 훌륭해요

실제 이용하신 고객

Clean and friendly.
2018년 11월에 4박 숙박함
답변 제공: Ryan Dsilva 님, 2018년 11월 21일
Dear Guest Thank you so much for a great review and thank you for acknowledging our service and the cleanliness. We look forward to hosting you soon again. Best Regards Director of Rooms

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다른 Hyatt와 마찬가지로 매우 훌륭합니다 시설도 좋구요 다만 교통 및 주변 환경의 도시 특성상 많이 기대하지 마세요
2018년 6월에 4박 숙박함
답변 제공: Team Park Hyatt Hyderabad 님, 2018년 6월 25일
Dear Guest, Greetings from Park Hyatt Hyderabad! Thank you for choosing us for your recent stay in Hyderabad. I am delighted that you had a comfortable and luxurious stay with us. We look forward to welcoming you back soon and create many more enriching Park Hyatt experiences for you.

10/10 - 훌륭해요

Gyeongok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함

8/10 - 좋아요

wooseong

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
인테리어는 상당히 좋았어요.. 고급스럽기도 하고..그런데.. 면도기, 칫솔같은 용품들을 잘 안 채워 주시더라고요... 고 부분만 빼면 좋았는데....실망 했습니다...아무튼...ㅋㅋ
2017년 6월에 4박 숙박함

10/10 - 훌륭해요

Suprit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2024년 1월 19일
Dear Suprit, Thank you for visiting Park Hyatt Hyderabad and sharing this encouraging review. We look forward to welcoming you soon again,

10/10 - 훌륭해요

Srivatsava 님, mountain view

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a very classy property catering to local and international customers
2023년 12월에 1박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2024년 1월 10일
Dear Srivatsava, Thank you for your gracious review! We are delighted to hear that you found Park Hyatt Hyderabad to be a classy property that caters to both local and international customers. Your appreciation means a lot to us, as we strive to provide a refined and inclusive experience for all our guests.We look forward to welcoming you back for more memorable moments at our property.Warm regards,

10/10 - 훌륭해요

Avinash

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2023년 12월 29일
Dear Avinash, We're delighted to hear that you had an exceptional experience at Park Hyatt Hyderabad.Your positive feedback means the world to us. We look forward to welcoming you back for more memorable moments and outstanding hospitality.Warm regards,

6/10 - 괜찮아요

NALIN

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Hotel provides many amenities in room, however, severely lacks in ergonomics. Make it more usable, not just check the box.
2023년 12월에 2박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2023년 12월 29일
Dear Nalin, Thank you for sharing your insights on your stay at Park Hyatt Hyderabad. We appreciate your feedback on the amenities provided in the room and understand the importance of ergonomics for a comfortable stay.Your suggestions are valuable, and we will certainly review the room layout and design to enhance usability. Our commitment is to provide an experience that exceeds expectations.We hope to welcome you back soon, offering an improved and more comfortable stay.Warm regards,

6/10 - 괜찮아요

Sree

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2023년 12월 29일
Dear Sree, Thank you for taking the time to share your feedback on your stay at Park Hyatt Hyderabad. We appreciate your honest review and the opportunity to understand your experience better.We are committed to providing exceptional service, and your insights are invaluable. If there are specific aspects you would like us to address or improve upon, please feel free to share them with us.We welcome you back, ensuring a more delightful experience in the future.Warm regards,

2/10 - 너무 별로예요

Lalitha

가족 여행
좋아요: 편의 시설/서비스
Breakfast was excellent.
2023년 12월에 1박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2023년 12월 31일
Dear Lalitha, Thank you for sharing your delight on the breakfast offering. However, we noticed that you rated us with 1 star, which may have been unintentional considering your positive comments. If there are any specific areas where we fell short or if there's anything we can do to enhance your experience further, please feel free to share.Warm regards,

4/10 - 별로예요

Sagar

2023년 11월에 3박 숙박함
답변 제공: General Manager, Shobhit Sawhney 님, 2023년 12월 9일
Dear Sagar,Thank you for bringing your concerns to our attention. We sincerely apologize for any shortcomings you experienced during your stay. Your feedback is invaluable to us, and we are committed to addressing and improving upon the areas that fell short of your expectations.We would appreciate more details about your experience so that we can take specific actions to enhance our services.Please feel free to share additional insights, and we look forward to the possibility of welcoming you back for an improved stay.Warm regards,

10/10 - 훌륭해요

Krishna 님, Levittown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like the place
2023년 11월에 1박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2023년 12월 8일
Dear Krishna,Thank you for sharing this encouraging feedback. Your feedback inspires us to continue delivering exceptional experiences, and we hope to welcome you back soon for another delightful stay.Warm Regards,

10/10 - 훌륭해요

Narasimha Raj Kumar

가족 여행
좋아요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2023년 10월 17일
Dear Raj, Thank you so much for your fantastic 10/10 rating! We are thrilled to hear that you had a perfect experience at Park Hyatt Hyderabad. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.Your feedback is immensely appreciated, and we look forward to welcoming you back for another outstanding stay.Warm regards,

6/10 - 괜찮아요

Srinivasa Rao 님, Bothell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s maintenance got reduced and especially carpet odor isn’t pleasure
2023년 8월에 2박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2023년 8월 16일
Dear Sir,We are sorry for the inconvenience caused. As mentioned previously, we are in the process, of working on revamping the areas and replacing carpets across the property. You will definitely have a refreshed experience when you visit us again.

10/10 - 훌륭해요

Padma

On site dps and Brian saloon and availability of a personal trainer!
2023년 7월에 2박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2023년 8월 6일
Dear Padma, Thank you so much for the encouraging review. We look forward to hosting you soon. Warm Regards,

6/10 - 괜찮아요

Srinivasa Rao 님, Bothell

좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Carpet is old and odor isn’t that great in rooms and hallway as well
2023년 7월에 2박 숙박함
답변 제공: Shobhit Sawhney, General Manager 님, 2023년 8월 1일
Dear Mr. Srinivas, We are sorry for the inconvenience caused. We have intimated the team about the same and are doing the needful. Warm Regards,

10/10 - 훌륭해요

Sujeeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: General Manager, Shobhit Sawhney 님, 2023년 7월 24일
Dear Sujeet,We thank you for staying with us at Park Hyatt Hyderabad and sharing this encouraging review.We do look forward to hosting you soon.

10/10 - 훌륭해요

M Hanny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 7월 5일
Dear M Hanny, Thanks a lot for visiting Park Hyatt Hyderabad and sharing this encouraging review. We look forward to hosting you soon .

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had to wait for a while before they could pull up my reservation. Once checked in, the swimming pool was under the maintenance over the weekend. This made us wait until evening before we could get in because of which we had to rebook our spa appointment. Tried to charge us extra for a view which had nothing
2023년 5월에 1박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 5월 23일
Hi,Thank you for sharing your feedback. We have made a note of your concern. We regret the inconvenience caused. We do look forward to hosting you soon again.

10/10 - 훌륭해요

Jenna A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay in Hyderabad
Excellent stay at the Park Hyatt, impeccable room & service. The entire staff was lovely and I unfortunately can't remember everyone's name, but shoutout to Parveen from the concierge team who was awesome sorting out the transportation.
2023년 3월에 2박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 3월 20일
Dear Jenna,Thanks a ton for the encouraging feedback. We will definitely convey your regards to the team. We do look forward to hosting you soon.

10/10 - 훌륭해요

NAIDU

좋아요: 청결 상태, 편의 시설/서비스
2023년 3월에 1박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 4월 7일
Dear Sir,Thank you so much for your encouraging feedback. We do look forward to hosting you soon.

4/10 - 별로예요

Charles Chandra

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very bad. Beware of the atrium-facing rooms with no proper daylight being advertised as standard base category rooms. Even budget OYO hotels have better lighting quality.
2023년 2월에 3박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 2월 16일
Dear Charles, We thank you for sharing this feedback. We definitely have the view room facing the city for our guests who prefer daylight (City View). The Atrium facing room highlights our ambiance and the artwork. We would have changed your room as per your preference when you checked in considering the availability. We definitely would love you to visit us again, so that we can create a positive experience as per your preferences. Thanking you,

2/10 - 너무 별로예요

Seng Fatt

2023년 1월에 1박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 1월 31일
Dear Seng Fatt,Thank you for sharing your feedback. Please let us know your concerns. Our team will help you out. Do share your contact details.

10/10 - 훌륭해요

Childs

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 12박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 3월 8일
Thank you for your encouraging feedback.

10/10 - 훌륭해요

Raj

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean hotel, excellent staff and service.
2023년 1월에 1박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 1월 24일
Dear Raj, Greetings, Thank you for your valuable & encouraging feedback. We do look forward to hosting you soon.

10/10 - 훌륭해요

Sreenivas

답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 3월 8일
Thank you for your encouraging feedback.

10/10 - 훌륭해요

Maulen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service is great. People at the reception are very polite and helpful for any concerns you might have. Breakfast was very nice too. I liked my stay overall!
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 1월 19일
Dear Maulen, Thank you so much for sharing feedback with us and we are very happy that you had a wonderful and refined experience during your stay with us. Our colleagues and chefs are thrilled to know you loved the culinary experience. We look forward to hosting you soon again.

10/10 - 훌륭해요

Rupa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centrally located location, clean and on-site restaurants are rally good. Has good time in the city.
2023년 1월에 4박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 1월 19일
Dear Rupa, Thank you so much for sharing feedback with us and we are very happy that you had a wonderful and refined experience during your stay with us. Our colleagues and chefs are thrilled to know you loved the experience. We look forward to hosting you soon again.

10/10 - 훌륭해요

Saleem M

답변 제공: Shobhit Sawhney, General Manager 님, 2023년 11월 7일
Dear Saleem, Thank you for staying at Park Hyatt Hyderabad and sharing this wonderful review. We look forward to hosting you soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
High impact hotel!
Amazing hotel design - sensational lobby and restaurants. Rooms decor now a little tired and could use some refurb but Park Hyatt service and dining great.
2023년 1월에 1박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 1월 19일
Hi, Thank you so much for sharing feedback with us and we are very happy that you had a wonderful and refined experience during your stay with us. Our colleagues and chefs are thrilled to know you loved the experience. We have made note of the glitches mentioned and thank you for pointing them out to us so that we ensure everything is in place, particularly rooms. We look forward to hosting you soon again.

10/10 - 훌륭해요

Sriram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2023년 1월 10일
Dear Sriram, Greetings, Thank you for your valuable & encouraging feedback. We do look forward to hosting you soon.

10/10 - 훌륭해요

Mohan 님, Madison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff, they pay attention to detail. Clean property.
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2022년 12월 29일
Dear Mohan,Thank you for sharing your feedback. That was very encouraging. We look forward to hosting you soon again.

6/10 - 괜찮아요

RAUF

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
They did not have the room ready at check in time. They asked me to take complimentary lunch and will let me know in the restaurant when the room is ready. The restaurant service was terrible. We had to call and yell to have a waiter at our desk.
2022년 12월에 1박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2022년 12월 29일
Dear Rauz,Thank you for sharing your feedback. We have made a note of your concern. We have taken rightful action immediately. We regret the inconvenience caused. We do look forward to hosting you soon again.

6/10 - 괜찮아요

Abhay 님, Carlsbad

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hyatt fell short of our expectations Rooms were great - lavish actually! But other than that nothing wowed us - cockroaches in lobby area, Rika restaurant couldn’t whip up a simple Manchurian dish - Mapo Tofu was an utter disappointment - dumpling soup was tasteless - multiple rings before anyone picks up - concierge yelled at my wife and hung up for no reason even before listening to her question…you could do better Hyatt
2022년 12월에 2박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2022년 12월 29일
Dear Abhay,Thank you for sharing your feedback. We have made a note of your concern. Please do share your contact information, so that we can reach you. We have taken rightful action immediately. We regret the inconvenience caused. We do look forward to hosting you soon again.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2022년 12월 29일
Hi,Thank you for sharing your feedback. In case there is any concern, please feel free to contact us. We look forward to hosting you soon again.

10/10 - 훌륭해요

Rajendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms
2022년 12월에 2박 숙박함
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2022년 12월 29일
Dear Rajendra,Thank you for sharing your feedback. That was very encouraging. We are delighted that enjoyed your stay. We look forward to hosting you soon again.

6/10 - 괜찮아요

Usha

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property looks good. Problem was that there is no heating. Temp in the room was set to 18 degrees and staff that helped didn’t seem to know that. So spent a miserable sleepless night. More training needed for staff and also rooms should not be set that cold
답변 제공: Warm Regards, Shobhit Sawhney General Manager 님, 2022년 12월 29일
Dear Usha,Thank you for sharing your feedback. We have taken note of your feedback and inducted/ trained the staff on various parameters. We look forward to hosting you soon again.

8/10 - 좋아요

Kartheek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 6박 숙박함

10/10 - 훌륭해요

Mohammed

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 3박 숙박함
답변 제공: Shobhit Sawhney 님, 2022년 9월 14일
Dear Guest, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

2/10 - 너무 별로예요

Vivardhan

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I like the staff and their service during my stay and it was kind of safe. However, I felt the bell boys who cleaned the rooms left the room open for more than 30 minutes without their presence. The rooms are not soundproof. The sink design is too lean and not comfortable to brush or wash your face. Bell Boys let others enter your room when you are not in the room which is very risky.
2022년 8월에 3박 숙박함
답변 제공: Shobhit Sawhney 님, 2022년 9월 14일
Dear Vivardhan, Thank you for sharing your valuable feedback. It is disheartening to read about your unpleasant experience. We have addressed your concern with the respective team members. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

10/10 - 훌륭해요

Pathan

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service and good architecture.
2022년 8월에 1박 숙박함
답변 제공: Shobhit Sawhney 님, 2022년 9월 14일
Dear Pathan, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

8/10 - 좋아요

Venk

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are clean . Great breakfast buffet. Our kids enjoyed it immensely. nice gym and pool. Food provided in the room service was not as good as the buffet. Staff were very courteous and went out of their way to make sure we were taken care of.
2022년 7월에 9박 숙박함
답변 제공: Shobhit Sawhney 님, 2022년 9월 14일
Dear Venk, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

10/10 - 훌륭해요

nagaraju

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort stay with good perks.
Stay was amazing - inside the hotel ambience is great. Room well maintained and service is really good. Used spa services as well - would definitely recommend it. Breakfast buffet is good - quite a few tasty choices.
2022년 8월에 1박 숙박함
답변 제공: Shobhit Sawhney 님, 2022년 8월 10일
Dear Mr. Nagaraju, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for.

10/10 - 훌륭해요

Vinay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2022년 7월에 1박 숙박함
답변 제공: Shobhit Sawhney 님, 2022년 8월 10일
Dear Mr. Vinay, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for.

10/10 - 훌륭해요

Chaitanya N Bala

좋아요: 청결 상태, 직원 및 서비스
2022년 7월에 1박 숙박함
답변 제공: Shobhit Sawhney 님, 2022년 8월 10일
Dear Mr. Chaitanya, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for.

10/10 - 훌륭해요

Lars

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best customer service we have received at any hotel in India during our one month of travel. The breakfast staff did an exceptional job catering to the needs and requests of our young children (ages 15, 13, 11, and 9). We only ate breakfast in the hotel as it was included in the price, dinner was overpriced so we went out. The rooms were spotless and have a really great design. The glass wall shower gave a luxurious and very romantic feel. We had an amazing city view from our oversized window. There are several really great restaurants within walking distance (try NanKing Chinese food and Blue Fox or KFC across the street next to the movie theater). Pool and sauna were enjoyable for the whole family. Plus a great view from the top of the building. Overall, I would completely recommend this place to my closest friends and family.
2022년 6월에 2박 숙박함
답변 제공: Shobhit Sawhney 님, 2022년 8월 10일
Dear Guest, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for.

4/10 - 별로예요

lakshmi vasanthi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I ordered in room breakfast, ordered continental bfast, they gave cornflakes but no milk. They missed a bunch of things like cut fruit, toast etc and I had to wait another 45 mins for that. And when asked to charge to the room, the serviceman said we accept only cash. He did not have change and he came back another hour later and gave me change which was 40 rupees short and said he did not have change. It was very unprofessional. He wasn’t courteous. Even the ppl who answer the calls from the room, one lady was literally talking as if she was angry with me. My experience with respect to the service was inhospitable. I was charged 1200 for corn flakes, it was ridiculous.
2022년 5월에 1박 숙박함
답변 제공: Shobhit Sawhney 님, 2022년 6월 15일
Dear Ms. Lakshmi, Thank you for sharing your valuable feedback. It is deeply disheartening to read about your unpleasant experience. Let me ensure you that we take each feedback with utmost priority and all your concerns have already been addressed. Our constant endeavor is to provide personalized and fully engaged service to our guests. Your safety & wellbeing is always our utmost priority. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager