숙박 시설 정면
예약 가능 여부 확인

래디슨 하이더라바드 하이텍 시티 여행 후기

4.5 out of 5
래디슨 하이더라바드 하이텍 시티
Gachibowli, Miyapur Road, Hyderabad, Andhra Pradesh

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 179개 이용 후기 중 62개" "
평점 8 - 좋아요. 179개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 179개 이용 후기 중 31개" "
평점 4 - 별로예요. 179개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 179개 이용 후기 중 21개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Hari 님, San Jose

좋아요: 직원 및 서비스
The cleanliness of the rooms and hallway is sub par
2023년 12월에 2박 숙박함
답변 제공: Inayat Panasopkar 님, 2024년 2월 19일
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

6/10 - 괜찮아요

Ramin

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I had booked a premium room with 2 twin beds. They gave us one with a king bed and it was frankly horrible. On enquiring, they had given our room away even though I booked it 21 days in advance. They tried to compensate they gave us a separate mattress which led to bad back for my friend. The washrooms were old and the bathroom door wouldn’t lock. The TV and internet didn’t. The technician couldn’t fix the internet and they gave us another UN/ pass. They couldn’t give a second key since system was down. They upgraded us to a premium room the next day and room was much better. They also gave us a complimentary supper. Breakfast was average but dinner was good. Though they tried really hard to make our stay pleasant after the first night, the hotel is in a really very bad condition even for the premium floors.
2024년 1월에 3박 숙박함
답변 제공: Inayat Panasopkar 님, 2024년 1월 29일
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

8/10 - 좋아요

Barsa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, good room, very good staff
Great location. Close to hospitals, corporate offices. Lots of eateries and shops near by. Sharath City mall 1km away. Good size, comfortable room. Housekeeping team very helpful. All staff were polite and helpful. Food from room service average. Breakfast buffet wasn't included. Decent spread. Sheets clean, comfy beds, towels had light staining. Pool was average, pool side not very inviting. Gym looked decent; didn't use it.
2024년 1월에 3박 숙박함
답변 제공: Inayat Panasopkar 님, 2024년 1월 22일
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 - 훌륭해요

Yadhu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Inayat Panasopkar 님, 2024년 1월 22일
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

2/10 - 너무 별로예요

Mahender

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is in bad condition. Needs a complete uplift. Not a Radisson quality hotel.
2023년 12월에 2박 숙박함
답변 제공: Inayat Panasopkar 님, 2024년 1월 22일
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 - 훌륭해요

RAMACHANDRA

2023년 12월에 1박 숙박함
답변 제공: Inayat Panasopkar 님, 2024년 1월 22일
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

8/10 - 좋아요

Natasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is beautiful and check in was so smooth. The room was great, the sheets were clean, and it had a great view. But the room smelled of stale cigarettes, the carpet probably could probably use shampooing to get rid of the smell, easy fix and it would be absolutely perfect!!
답변 제공: Inayat Panasopkar 님, 2024년 2월 7일
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

4/10 - 별로예요

Krishna

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
While the service is great, location is good as well - the rooms are dated and carpet has mold, water in the bathroom showers doesnt drain and towels given are super old! They need to replace carpets at a minimum..
2023년 11월에 5박 숙박함
답변 제공: Inayat Panasopkar 님, 2024년 1월 22일
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

2/10 - 너무 별로예요

John

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Der.var ikke så meget jeg kunne lide, det er ikke blevet gjort ordentligt rent i flere år. Værelserne er nedslidte og mug i brusenichen
2023년 11월에 2박 숙박함
답변 제공: Inayat Panasopkar 님, 2023년 11월 29일
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 - 훌륭해요

SUMONA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good.
2023년 10월에 2박 숙박함
답변 제공: Inayat Panasopkar 님, 2023년 11월 12일
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 - 훌륭해요

Sanjeev

2023년 10월에 1박 숙박함
답변 제공: Inayat Panasopkar 님, 2023년 10월 31일
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

2/10 - 너무 별로예요

Radhika

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cleanliness
2023년 8월에 4박 숙박함
답변 제공: Inayat Panasopkar 님, 2023년 10월 10일
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

2/10 - 너무 별로예요

Naveen kumar

별로예요: 숙박 시설 상태 및 시설
Even the restrooms are not clean
2023년 10월에 1박 숙박함
답변 제공: Inayat Panasopkar 님, 2023년 10월 6일
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

6/10 - 괜찮아요

Venkata

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Internet was not working in my room. I called the front desk almost 4-5 times and even went to the desk to complain about the WiFi. They said they will send someone to check but no one ever came to check this.
2023년 9월에 2박 숙박함
답변 제공: Inayat Panasopkar 님, 2023년 10월 5일
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

8/10 - 좋아요

Sukhdev

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Inayat Panasopkar 님, 2023년 10월 5일
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

6/10 - 괜찮아요

Amit

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Inayat Panasopkar 님, 2023년 10월 3일
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
No good service
Bathroom drain was plugged. Found out when i took a shower. Entire bathroom flooded. Room service should check this everyday. Refrigerator was not working. I had eye drops which needed to be kept refrigerated. Needless to say, the eye drops had to be discarded. They changed the refrigerator after 24 hours of my complain. I would not stay in this hotel again.
2023년 9월에 3박 숙박함
답변 제공: Inayat Panasopkar 님, 2023년 10월 3일
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 - 훌륭해요

JAY

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NICE
EXCELLENT
2023년 8월에 1박 숙박함
답변 제공: Siva Kalyan Kumar Akula 님, 2023년 8월 19일
Dear Guest,Greetings from Radisson Hitech City Hyderabad !!!Thank You for a heartwarming review, I am truly delighted that you enjoyed our service experience and that our team ensured you were well taken care of. Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Regards,Siva Kalyan Kumar AkulaDeputy Front Office Manager Radisson Hitech City Hyderabad

2/10 - 너무 별로예요

HAREESH

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff refused my guest's entry because we weren't married. We asked for an explanation many times, but the staff kept repeating their stand without giving any reasonable justification. This left us feeling targeted and helpless. The situation worsened when the security manager, started acting unprofessionally. Instead of helping to calm the situation, he was intimidating and made us feel even more uncomfortable. We asked him to show us any rule that denies entry to guests based on marital status, provided they are adults and have valid IDs. However, he didn't answer our questions. Adding to this situation is the twist in the narrative from your security manager and staff. They now allege that my guest was seeking to enter the hotel without providing proof of identification, which is entirely false. At no point during our interaction did they request identification, a fact that further demonstrates the unjustified nature of their actions? To add insult to injury, the security manager tried to grab my phone without my permission when I tried to document what was happening. His actions were threatening and he failed to create a safe environment for guests. Feeling unsafe and frustrated, I decided to pack my belongings and leave your hotel. However, I managed to record some parts of this unpleasant interaction and I can provide this evidence if needed, before deciding to share this experience on social media.
2023년 6월에 1박 숙박함
답변 제공: Kalyan 님, 2023년 6월 28일
Dear Guest,Greetings from Radisson Hitec City Hyderabad and Thank You for a heartwarming review.I am truly delighted that you enjoyed our service experience and that our team ensured you were well taken care of.Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Stay Safe & Stay Healthy!Regards,Siva Kalyan Kumar Akula Deputy Front Office Manager Radisson Hitech City - Hyderabad- T.N .

6/10 - 괜찮아요

Srini

2023년 6월에 1박 숙박함
답변 제공: Kalyan 님, 2023년 6월 28일
Dear Guest,Greetings from Radisson Hitec City Hyderabad and Thank You for a heartwarming review.I am truly delighted that you enjoyed our service experience and that our team ensured you were well taken care of.Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Stay Safe & Stay Healthy!Regards,Siva Kalyan Kumar Akula Deputy Front Office Manager Radisson Hitech City - Hyderabad- T.N .

6/10 - 괜찮아요

Srini

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rr
2023년 6월에 1박 숙박함
답변 제공: Kalyan 님, 2023년 6월 28일
Dear Guest,Greetings from Radisson Hitec City Hyderabad and Thank You for a heartwarming review.I am truly delighted that you enjoyed our service experience and that our team ensured you were well taken care of.Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Stay Safe & Stay Healthy!Regards,Siva Kalyan Kumar Akula Deputy Front Office Manager Radisson Hitech City - Hyderabad- T.N .

6/10 - 괜찮아요

Srini

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room cleaning process is worst and using the towel for floor cleaning
2023년 5월에 1박 숙박함
답변 제공: Kalyan 님, 2023년 6월 28일
Dear Guest,Greetings from Radisson Hitec City Hyderabad and Thank You for a heartwarming review.I am truly delighted that you enjoyed our service experience and that our team ensured you were well taken care of.Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Stay Safe & Stay Healthy!Regards,Siva Kalyan Kumar Akula Deputy Front Office Manager Radisson Hitech City - Hyderabad- T.N .

2/10 - 너무 별로예요

Rama

2023년 2월에 2박 숙박함
답변 제공: Siva Kalyan Kumar Akula 님, 2023년 7월 2일
Dear Guest,Greetings from Radisson Hitec City Hyderabad.We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson.Tregret to read that your experience with us was not a memorable one due to the numerous service shortfalls vou experienced. Please accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests.I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest.We greatly value your patronage and look forward to welcoming you back to Radisson soon.With Best Regards,

4/10 - 별로예요

Siamak

좋아요: 직원 및 서비스
Convenient location in Hitec City district of Hyderabad.
2023년 2월에 2박 숙박함
답변 제공: Siva Kalyan Kumar Akula 님, 2023년 7월 2일
Dear Guest,Greetings from Radisson Hitec City Hyderabad.We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson.Tregret to read that your experience with us was not a memorable one due to the numerous service shortfalls vou experienced. Please accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests.I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest.We greatly value your patronage and look forward to welcoming you back to Radisson soon.With Best Regards,

6/10 - 괜찮아요

Santhi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Reception area is great but rooms are worn and need an update. Property is clean. Can’t beat the location.
2023년 1월에 2박 숙박함
답변 제공: Siva Kalyan Kumar Akula 님, 2023년 7월 2일
Dear Guest,Greetings from Radisson Hitec City Hyderabad.We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson.Tregret to read that your experience with us was not a memorable one due to the numerous service shortfalls vou experienced. Please accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests.I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest.We greatly value your patronage and look forward to welcoming you back to Radisson soon.With Best Regards,

10/10 - 훌륭해요

Venkata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Siva Kalyan Kumar Akula 님, 2023년 7월 2일
Dear Guest,Greetings from Radisson Hitec City Hyderabad !!!Thank You for a heartwarming review, I am truly delighted that you enjoyed our service experience and that our team ensured vou were well takencare of.Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Regards,Siva Kalyan Kumar AkulaDeputy Front Office ManagerRadisson Hitech City Hyderabad

2/10 - 너무 별로예요

Fudong

출장 여행
별로예요: 직원 및 서비스
Staff not very detail-oriented
I reminded the hotel on at least four different occasions of my airport dropoff, and they still managed to forget the arrangement. Amazing...
2023년 1월에 3박 숙박함
답변 제공: Siva Kalyan Kumar Akula 님, 2023년 7월 2일
Dear Guest,Greetings from Radisson Hitec City Hyderabad.We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson.Tregret to read that your experience with us was not a memorable one due to the numerous service shortfalls vou experienced. Please accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests.I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest.We greatly value your patronage and look forward to welcoming you back to Radisson soon.With Best Regards,

2/10 - 너무 별로예요

Pravallika

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean
2021년 12월에 1박 숙박함
답변 제공: General Manager 님, 2021년 12월 30일
Dear Guest, Greetings from Radisson Hitec City Hyderabad. We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson. I regret to read that your experience with us was not a memorable one, due to numerous service shortfalls you experienced. Please do accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests. I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest. We greatly value your patronage and look forward to welcoming you back to Radisson soon. With best regards, Pavan Kumar General Manager

4/10 - 별로예요

Joypratip

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the same Radisson
Not the same Radisson as before. Not maintained, rooms in bad condition. Upholstery is old and not renovated. Lights not working and not replaced. Maybe industry hit due to covid, but that's where reputation of brand matters. Saving grace is the Food department. Staff are caring and services are excellent. Specially the head of Dining Mr Arun Das. Hotel needs investment to keep up to the brand name.
2021년 11월에 2박 숙박함
답변 제공: Pavan Kumar 님, 2021년 11월 25일
Dear Guest, Greetings from Radisson Hitec City Hyderabad! Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Yours Sincerely Pavan Kumar General Manager

2/10 - 너무 별로예요

SNEHA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t like the washroom, No foot mats, No freshness. For name sake it’s 5star hotel but it’s not
2021년 11월에 1박 숙박함
답변 제공: Pavan Kumar 님, 2021년 11월 25일
Dear Guest, Greetings from Radisson Hitec City Hyderabad. We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson. I regret to read that your experience with us was not a memorable one, due to the numerous service shortfalls you experienced. Please do accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests. I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest. We greatly value your patronage and look forward to welcoming you back to Radisson soon. With best regards, Pavan Kumar General Manager

10/10 - 훌륭해요

NavatejaReddy

2021년 7월에 1박 숙박함
답변 제공: Pavan Kumar 님, 2021년 11월 25일
Dear Guest, Greetings from Radisson Hitec City Hyderabad! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and our personalized service. We look forward to your next stay. Regards: Pavan Kumar General Manager

6/10 - 괜찮아요

Mihir

출장 여행
별로예요: 직원 및 서비스
Ok stay
Overall stay was good, the food quality was disappointing... the flush in the wash room was continuously running (losing water).
2021년 6월에 1박 숙박함
답변 제공: Pavan Kumar 님, 2021년 7월 14일
Dear Guest, Greetings from Radisson Hitec City Hyderabad! Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Yours Sincerely

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were small for 3 adults..instead of twin size..you should give 2 queen size beds
2020년 12월에 3박 숙박함
답변 제공: Pavan Kumar 님, 2021년 11월 25일
Dear Guest, Greetings from Radisson Hitec City Hyderabad! We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Regards: Pavan Kumar General Manager

8/10 - 좋아요

Prabhakar

좋아요: 직원 및 서비스, 객실의 편안함
Polite staff and great location.
Staff is polite. Great location.
2020년 11월에 3박 숙박함

10/10 - 훌륭해요

Prasada Rao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service.
2020년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
Staff didn't provide accurate information. They mislead the confirmation.
2020년 1월에 17박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst customer service ever received. Never recommend.
2020년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and accommodating, it was a great experience for us
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The entire staff was great from waiters for breakfast to even housekeeping. Great food and good customer service. Keep it up.
2020년 1월에 6박 숙박함

10/10 - 훌륭해요

Kevin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful to us in every way possible
2020년 1월에 2박 숙박함

6/10 - 괜찮아요

Wai Shan Anita

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A hotel need careful check-in prcedure
We have a further stay afterwards and have a very bad experience on billing and charges. Highly recommend future visitor do go through terms with front desk before check-in.
2020년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함

6/10 - 괜찮아요

Wai Shan Anita

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Hotel
Hotel hardware is fine, however, the package we get from Hotels.com do not get full honor by Radisson hotel
2020년 1월에 4박 숙박함

8/10 - 좋아요

Buchi Venkat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

Anish

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Worst stay
This has been one of the worst hotel where I have ever stayed. I had to fight for the following 1. The hotel denied that breakfast is included in my package despite the booking clearly stating the same. 2. The hotel provided me with twin beds despite the booking showing it as King bed. 3. The front desk staff was rude and did not acknowledge their mistake. 4. The housekeeping after cleaning the rooms did not even keep the towels- basics and we had to call them 4 times to get the same. 5. To get our luggage in our room- they initially said it has been sent, however, it wasn't. We had to literally go to the reception in the midnight and again scold them to get the luggage in the room. 6. When we got to the hotel the front desk person also stated that one of the rooms is not ready and we had to wait for 30 mins even though we reached at 7.30pm.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

Shrikanta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Radisson Hitech City Hyderabad is an excellent place to stay in Hyderabad either for business trip or family trip. The Guards receiving are of pleasant manner while being strict which is absolutely essential. The Front desk staff is very patient, cooperative, pleasant and efficient. The House staff especially Abhimanyu is extremely competent, humane, considerate, extremely cooperative and understanding. The restaurant staff (Cascade) very cooperative, patient and able to manage the large crowd very efficiently. The view from the hotel is breath taking. Location of the hotel is very convenient as there are shopping malls, eateries and other places located quite at reasonable distance. Would love to come and stay here only during all my visits to Hyderabad
2019년 12월에 4박 숙박함

6/10 - 괜찮아요

Amey

2019년 12월에 2박 숙박함

4/10 - 별로예요

Arindom

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid Radisson Hyderabad
The property is dated. Bathroom in my room leaked all night. I asked for this to be fixed but was not. The buffet manager at breakfast was too busy to attend to customer requests. A glass of water took 20 minutes, A dosa came in 15 minutes and an omelette and cup of tea did not come at all.
2019년 12월에 1박 숙박함