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Hacienda San Francisco

3.0 star property
A countryside retreat where travelers can balance active pursuits with relaxation, enjoying international cuisine in a tranquil setting

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Hacienda San Francisco offers a peaceful escape in rural surroundings. Travelers start their day with complimentary breakfast before choosing between horseback riding and volleyball. When it's time to unwind, the outdoor pool and spa provide perfect spots to recharge.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
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About this property

Hacienda San Francisco

  • Family-friendly hotel in a rural location
  • Take advantage of free breakfast, a coffee shop/cafe, and a garden at Hacienda San Francisco. Active travelers can enjoy amenities like volleyball and horseback riding at this hotel. Treat yourself to a massage or a manicure/pedicure at the onsite spa. Be sure to enjoy international cuisine at the on-site restaurant. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Free bicycle rentals, an outdoor tennis court, and airport drop-off service (surcharge)
    • Express check-out, express check-in, and babysitting (surcharge)
  • Room features
  • All guestrooms are individually furnished, and have amenities such as free WiFi, safes, and free bottled water.
  • Other amenities include:
  • Patios and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80 per person (one way)
  • Pet deposit: USD 25.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Hacienda San Francisco have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hacienda San Francisco pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 25.00 per night. A cleaning fee of USD 20.00 also applies. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hacienda San Francisco?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Hacienda San Francisco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hacienda San Francisco provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of USD 80 per person applies.

Where is Hacienda San Francisco located?

Located in a rural location, this family-friendly hotel is within 20 mi (32 km) of La Merced Park, Centro Cultural El Cuartel, and Ibarra Cultural Center. Basilica La Dolorosa and Central Bank Museum - Ibarra are also within 20 mi (32 km).

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Reviews

Reviews

7.0

Good

8.0

Cleanliness

9.0

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

10/10 Excellent

Martijn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rustic 'farm' hotel

Great 'farm' hotel in rustic style and in quiet environment. We liked the food, home made (including the bread for the breakfast!), the service (half hour horse riding for the entire family was included in the room price), and the rural setting of the hotel overall. The swimming pool was warm, filled with volcan hot spring water. One comment: signing on the road is not really clear, especially if you arrive by night. Road from Ibarra (approx. 45 min) is in good condition and safe.
Verified

6/10 Okay

Joffre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hice una reserva por expedía, recibí el recibo pero no se respetó eñ hospedaje
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy relajante y agradable, la cascada de la piscina no la saben hacer funcionar todos y el segundo día no hubo quien la prenda
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pierden las reservas

La hostería perdió nuestra reservación y nos dan una excusa de que nunca les llegó. La recepcionista quería que nos fueramos como si el hotel no estuviera situado en medio de la nada para ir a buscar otro al lado. Si no insisto no aparece la administradora que nos mandó a un hotel de mediana categoría no lo que esperábamos. Lo único positivo fue la administradora del segundo hotel que fue muy amable en recibirnos después de tremendo viaje.