Suite Side Sea View | 객실에서 보이는 전망

아파트호텔 트로픽 가든 여행 후기

4 out of 5
아파트호텔 트로픽 가든
Pare Vicent Costa, 10, Santa Eulalia del Rio, Ibiza

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 301개 이용 후기 중 125개" "
평점 8 - 좋아요. 301개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 301개 이용 후기 중 48개" "
평점 4 - 별로예요. 301개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 301개 이용 후기 중 5개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

sy ko 님, Netherlands

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
가족휴가에 좋은 호텔
키즈클럽,공연, 식사가 만족 스러운 곳 입니다. 레스토랑, 키즈클럽 직원들도 친절한 편이지만 몇가지 단점이 있네요. 1. 호텔 어느 곳에서도 와이파이가 원활하지 않아요 . 2. 조식이 8시부터인데 비행기 시간때문에 7시에 먹으러 갔더니 (4시부터 간단한 조식 가능하다고 했음) 말라빠진 빵 1종류, 제대로 냉장보관 되지 않은 치즈. 햄 1~2가지 ,전날 저녁식사 부터 남은 과일 몇가지가 다 였어요. 직원이 상주 하지 않는건 이해하지만 제대로된 음식이 없는건 너무 심하게 기분이 나빴어요. 추가요금 내고 점심이나 저녁으로 변경도 안되면서 서비스 의지 자체가 없음이 여실히 느껴졌네요 3. 택시 콜 서비스... 출발 전날비행기 시간에 맞춰 택시를 요청해놨는데 택시를 불러놓지않아 20분 가까이 기다리게 만들었음. 교대 직원들 간 의사 소통이 제대로 안될수는 있으나 미안하다는 제스처도 없었음.
2017년 7월에 4박 숙박함
Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Tropic Garden Team

10/10 - 훌륭해요

virginie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre spacieuse , en 2 parties avec chambre et coin « salon» qui sert de chambre pour les enfants . Personnel aimable même si personne ne Parle français .( alors qu’il y avait beaucoup de français dans la clientèle mais c’est quelque chose que nous avons pu constater sur toute l’île ) Hôtel propre , piscine agréable . Buffet très correct , varié, que ce soit au petit déjeuner ou au repas du soir, chacun y trouve son compte. Séjour en avril , pas trop de monde donc relativement calme.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Karl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice resort, staff were so helpful, pools were great. Kids had a fantastic time. Nice little touches having water machines to re fill bottles etc. very happy
2024년 4월에 5박 숙박함

8/10 - 좋아요

Michal 님, Toronto

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice little family resort. Everything is geared towards kids. Our suite with a side sea view was very comfortable but the shower kept flooding the bathroom. The breakfast buffet was good but it ended too early. We had to rush to finish our meals by 10 am. Great pool and play areas for the kids. No beach nearby but there's a scenic trail along the coast. I wanted to do a workout at the gym but there was no equipment to work with. The dumbbells only went up to 5kg, the suspension trainer was missing one handle, the stability balls were deflated, and there were no strength training machines. There were a few cardio machines and light weights only, which were all in terrible condition. I guess nobody uses the gym. The all-inclusive felt like a bit of a trap. We didn't do it. The center of town is a 15 min walk away and there's lots of great restaurants. The beach is there and a marina too. You can connect to Ibiza town, Formentera, and other locations using the Santa Eulalia Ferry. We loved the boat rides and amazing views.
답변 제공: Thank you 님, 2023년 10월 25일
Dear Mr. Michal, We are very thankful for your review. We will though take note at your observations so we can then somehow improve for the future. Kind regards, Tropic Garden

6/10 - 괜찮아요

nahid

Hej Jeg opholdt sig i en uge, room service var meget dårlig sammenlignet med et fire-stjernet hotel.
2023년 10월에 7박 숙박함
답변 제공: Thank you 님, 2023년 10월 22일
Dear Nahid, Thank you very much for your review. We are sorry that you didn't have the expectations accomplished. We hope that you enjoyed though the other features from the hotel. Kind regards, Tropic Garden

8/10 - 좋아요

Alexis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un week end agréable
2023년 10월에 2박 숙박함
답변 제공: Thank you 님, 2023년 10월 22일
Dear Alexis, Thank you very much for your kind review.Kind regards, Tropic Garden

6/10 - 괜찮아요

Fiona

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
A lot of the staff were rude and unhelpful, except the outdoor pool bar staff.
2023년 10월에 3박 숙박함
답변 제공: Thank you 님, 2023년 10월 22일
Dear Fiona, We are sorry to hear about that. We hope that the rest of your stay was pleasent. Kind regards, Tropic Garden

10/10 - 훌륭해요

Nadine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Waren anfang/mitte Oktober hier. Super für Familien. Es gibt viele Parkplätze an der Straße. Gute zentrale Lage für Ausflüge. Gute internationale Speisenauswahl. Sehr geräumige Zimmer. Auch beim Reisen mit Kindern und ausgeklappten Schlafsofa bleibt genügend Platz, da es zwei Räume sind. Sehr freundlichs Personal. Kennen schon einige Hotels in verschiedenen Inselteilen, hier würden wir wieder herkommen.
2023년 10월에 7박 숙박함
답변 제공: Danke 님, 2023년 10월 22일
Liebling Nadine, Vielen Dank für Ihren fantastischen Kommentar.Wir hoffen, Sie in Zukunft wieder im Tropic Garden zu sehen.Mit freundlichen Grüße,Tropic Garden

10/10 - 훌륭해요

cornelia van

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Uitstekend hotel vriendelijk personeel. En schoon.
2023년 10월에 5박 숙박함
답변 제공: Thank you 님, 2023년 10월 22일
Dear Cornelia, Thank you very much for your kind review.Kind regards, Tropic Garden

10/10 - 훌륭해요

Ana Mari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Gracias por su comentario 님, 2023년 10월 22일
Querida Ana Mari, Gracias por su puntuación sobre el hotel. Es mas que bienvenida a nuestras instalaciones cuando quiera. Saludos Cordiales, Tropic Garden

8/10 - 좋아요

Lynne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic
Fabulous hotel,with lovely staff and an army of cleaners keeping the place spotless. Food was good & a good variety. The only criticism is the sun beds are very uncomfortable to lie on with a steel bar that sits at your lower back. The hotel also needs a designated smoking area. Unusual smoking at the main entrance.
2023년 9월에 7박 숙박함
답변 제공: Thank you 님, 2023년 10월 22일
Dear Lynne, Thank you very much for your kind review. We will take notice about the sundbeds.Kind regards, Tropic Garden

10/10 - 훌륭해요

Paulina

2023년 9월에 3박 숙박함
답변 제공: Thank you 님, 2023년 10월 22일
Dear Paulina, Thank you very much for your kind review.Kind regards, Tropic Garden

10/10 - 훌륭해요

Amado

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena estancia
2023년 9월에 4박 숙박함
답변 제공: Gracias por su comentario 님, 2023년 9월 23일
Estimado Sr. Amado, muchas gracias por tus recientes comentarios positivos. En nombre de la Dirección del Hotel así como de todo el equipo humano, le agradecemos la confianza depositada en nuestro establecimiento así como en nuestra marca Garden Hotels. Un saludo, Javier Llabrés y todo el equipo de Tropic Garden Aparthotel.

10/10 - 훌륭해요

Julia

2023년 9월에 4박 숙박함
답변 제공: Muchas gracias por valorar su estancia 님, 2023년 9월 9일
Querida Julia, Muchas gracias por elegir nuestro Tropic Garden Aparthotel como su opción de alojamiento y por tomarse el tiempo de puntuar tan positivamente su experiencia.Esperamos verle de nuevo muy pronto, Atentamente, Javier Llabrés y todo el equipo Tropic Garden

6/10 - 괜찮아요

Caroline

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The stuff at the buffet was unfriendly. There wasn’t a big choice at the buffet, especially not at the breakfast
2023년 8월에 5박 숙박함
답변 제공: We thank you for your invaluable feedback 님, 2023년 9월 9일
Dear Caroline, First for all, thank you very much for your comment. We really appreciate the feedback from our guests because it helps us to keep improving. We love to pamper our guests and surprise them with the best of our smiles. We will communicate your comment to the head of the corresponding department as this is not our usual standard of service. We are sorry for any inconvenience caused. We are sorry that the variety of our restaurant food didn't fulfil your expectations. We commit to continue working our best in order to please our guests with international dishes for all palates.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 - 훌륭해요

Jürgen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: We thank you for your invaluable feedback 님, 2023년 9월 9일
Dear Jürgen, Thank you for choosing Tropic Garden Aparthotel for your vacation and thank you for taking the time to review your stay so positively. We look forward to seeing you again soon, Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

6/10 - 괜찮아요

Tim

2023년 8월에 6박 숙박함
답변 제공: We thank you for your invaluable feedback 님, 2023년 9월 9일
Dear Tim,Thank you for choosing Tropic Garden Aparthotel for your holidays and thank you for taking the time to rate your stay. We hope to see you again soon,Kind regards, Javier Llabrés and all the Tropic Garden Aparthotel team.

6/10 - 괜찮아요

Adriaan

연인과의 여행
The food at breakfast and dinner could be much better, lots was cold or the same
2023년 8월에 7박 숙박함
답변 제공: Thank you very much for your feedback 님, 2023년 9월 1일
Dear Adrian, Thank you very much for your feedback, we take note of it as the opinion of our guests is very important to us and helps us to constantly improve. Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

8/10 - 좋아요

Christina

2023년 8월에 14박 숙박함
답변 제공: We hope to see you soon. 님, 2023년 9월 1일
Dear Christina, Thank you for taking the time to leave a review of your stay at Tropic Garden Aparthotel.We hope to see you soon.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 - 훌륭해요

Katherine

2023년 8월에 4박 숙박함
답변 제공: We hope to see you soon. 님, 2023년 9월 1일
Dear Katherine,Thank you for taking the time to leave a review of your stay at Tropic Garden Aparthotel.We hope to see you soon.Best wishes, all the team at Tropic Garden.

10/10 - 훌륭해요

Matteo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Soggiorno perfetto
Bellissima struttura, molto pulita, camere spaziose con tutto il necessario, personale simpaticissimo pronto ad accogliere qualsiasi richiesta. Tutto perfetto
Vista dalla camera
2023년 8월에 2박 숙박함
답변 제공: Grazie mille per il suo gentile commento 님, 2023년 8월 21일
Caro Matteo, Grazie mille per il suo gentile commento sul nostro hotel in generale e anche sul nostro staff. Trasmetteremo le sue parole al nostro team. Ci auguriamo di rivederla presto al Tropic. Cordiali saluti,Javier Llabrés e tutto il team dell'Hotel Tropic Garden

6/10 - 괜찮아요

Francisca

좋아요: 직원 및 서비스
2023년 8월에 3박 숙박함
답변 제공: Muchas gracias por valorar su estancia 님, 2023년 8월 21일
Estimada Francisca, Muchas gracias por su amable valoración en relación a su estancia reciente en el Tropic. Esperamos verle de nuevo muy pronto, Saludos cordiales, Javier Llabrés y todo el equipo del Aparthotel Tropic Garden.

6/10 - 괜찮아요

Jane

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Lovely family hotel.
2023년 8월에 4박 숙박함
답변 제공: Thank you very much for rating your stay. 님, 2023년 8월 21일
Dear Jane, Thank you very much for rating your stay. We look forward to seeing you again on another stay.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.Best regards,

8/10 - 좋아요

Ricardo

2023년 8월에 3박 숙박함
답변 제공: Muchas gracias por valorar su estancia 님, 2023년 9월 9일
Estimado Ricardo, Gracias por elegir Tropic Garden Aparthotel para sus vacaciones y gracias por tomarse el tiempo para hacer una valoración tan positiva sobre su estancia.Esperamos volver a verle pronto,Saludos cordiales, Javier Llabrés y todo el equipo de Tropic Garden Aparthotel.

8/10 - 좋아요

PABLO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Agradable estancia durante nuestra vaccoones
2023년 8월에 10박 숙박함
답변 제공: Apreciamos mucho sus amables palabras 님, 2023년 8월 16일
Estimado Pablo, ¡Agradecemos sinceramente que comparta esta reseña sobre su estancia! Nos llena de satisfacción saber que su experiencia fue positiva durante sus vacaciones. Esperamos volver a verle pronto para que vuelva a disfrutar de nuestro hotel y servicios. Atentamente, Javier Llabrés y todo el equipo de Tropic Garden Aparthotel.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 7박 숙박함
답변 제공: Muchas gracias por valorar su estancia 님, 2023년 8월 16일
Estimado cliente, ¡Agradecemos sinceramente que comparte esta puntuación sobre su estancia! Nos llena de satisfacción saber que su experiencia fue grata en el hotel. Esperamos volver a verle pronto, Atentamente, Javier Llabrés y todo el equipo de Tropic Garden Aparthotel.

6/10 - 괜찮아요

Barbara 님, Dracut

단체 여행
좋아요: 청결 상태
ADULTS DO NOT GO HERE! Only focused on kids... not adults at all! Food was good, rooms beautiful not a true all inclusive. Times with no food available. Rules to all inclusive changed depending onwhoyou asked.
답변 제공: Your opinion is very important to us 님, 2023년 7월 10일
Dear Barbara, We wish to thank you for your review of your recent stay, we take our guests' feedback very seriously because we believe in continuous improvement towards excellence.As you indicate we are a family-friendly hotel and that does mean that many children stay at the hotel. There are adult-only areas and we do accommodate for types of holidaymakers. Thank you for your kind comment about our rooms and the food in our buffet restaurant, the truth is that the chefs are constantly innovating to satisfy the needs of the most demanding palates. We are surprised to read that our staff did not give you clear information about the all-inclusive at our hotel. We thank you for your comment so that we can be more prepared next time and give our guests more accurate information. We apologise if this has caused any misunderstanding. Once again, thank you for your visit. We hope you had a pleasant journey home and we will be more than happy to have you back. Kind regards, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 - 훌륭해요

Jean

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent for children. Lots of activities to keep them busy during the day. Rooms were clean and comfortable. Great breakfast. Dinner had plenty of choice but sometimes a bit bland. Overall great time and would love to visit again.
2023년 6월에 7박 숙박함
답변 제공: Thank you very much for your positive feedback 님, 2023년 7월 10일
Dear Jean, Thank you very much for your positive feedback.On behalf of the Hotel Management as well as the entire team, we thank you for your trust placed in our establishment as well as with our Garden Hotels brand.It is lovely to read that you thought highly of our childrens entertainment.It is our intention to provide a bespoke service in a stunning environment so that our guests can still enjoy their vacation with fond memories after they have returned home again.We hope it won't be long before you return to our hotel.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 - 훌륭해요

REINALDO

2023년 6월에 3박 숙박함
답변 제공: We look forward to seeing you again 님, 2023년 7월 10일
Dear Reinaldo, Thank you very much for taking the time to rate your stay at the Tropic Garden so positively. We look forward to seeing you soon again, Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 - 훌륭해요

Marie Jose

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prima hotel, aardig personeel. Prachtig zwembad, schone kamer, goed ontbijt. Leuke ligging vlakbij mooi zandstrand, boulevard en havenplaatsje. Mooie, goede restaurants in de buurt. Enige minpunt het buffet diner in de avond.
2023년 6월에 3박 숙박함
답변 제공: Tropic Garden Aparthotel 님, 2023년 7월 10일
Dear Marie Jose,We are glad you chose to stay at our hotel and it is truly gratifying to know that you enjoyed your time here. We thank you for acknowledging the services rendered by our team, we're so happy to read you could make the most of the hotel's pool, and we're so pleased you enjoyed our comfortable and clean hotel rooms. Hygiene is so important to us in order for our guests to have the most relaxing holidays.Its also great to hear that you liked our privileged location close to some wonderful beaches.We are truly pleased that your stay was so satisfactory, and we hope to be able to welcome you back soon.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 - 훌륭해요

Vicki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was amazing! Lovely and clean, great food with a friendly atmosphere. We were within walking distance to the harbour.
2023년 6월에 7박 숙박함
답변 제공: We would be glad to welcome you back 님, 2023년 7월 4일
Dear Vicki, Your review is a great motivation for the team and it will help other travellers to make an informed choice for their accommodation in Ibiza.We are also happy that you valued so positively the location of the hotel.We're happy you also appreciated our delicious food options and liked our restaurant. We strive to offer top local and international dishes for everyone to enjoy.We would be glad to welcome you back in the near future.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

8/10 - 좋아요

PEDRO

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Las instalaciones están muy bien, un hotel excelente para vacaciones familiares , pero deben mejorar detalles , los baños , la limpieza de las habitaciones...aun así el personal es excelente tanto en recepción, en el bar de la piscina o los animadores y los espectáculos que organizan.
2023년 6월에 6박 숙박함
답변 제공: Muchas gracias por su amable reseña. 님, 2023년 7월 4일
Estimado Pedro, Muchas gracias por su amable reseña. Nos alegra saber que nuestras instalaciones le parecieron excelentes. Agradecemos su reconocimiento a nuestro personal simpático y amable, trasladaremos sus elogios a los equipos.Por otro lado, nos sorprende su cometario acerca de la limpieza de las habitaciones. Nuestro personal de limpieza debe cumplir un protocolo detallado que es minuciosamente supervisado. De todas formas, revisaremos esos detalles que nos comenta ya que nuestro propósito es alcanzar la excelencia. Atentamente, Javier Llabrés y todo el equipo de Tropic Garden Aparthotel.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Family Hotel
This is our third time at this hotel. We couldn’t fault anything. Rooms were clean and functional. Food was of a high standard. Would recommend to anyone wanting to stay in Santa Eularia
2023년 6월에 7박 숙박함
답변 제공: It was a pleasure to welcome you back to our hotel 님, 2023년 6월 26일
Dear Richard,Thank you very much for your positive feedback.On behalf of the Hotel Management as well as the entire team, we thank you for your trust placed in our establishment yet again as well as with our Garden Hotels brand.Thank you for your comments on our hotel's cleanliness. Good hygiene is crucial to us, and our cleaning team work hard to make our guests feel comfortable.We also think that we have a high level of gastronomy. Our versatile buffet offers Spanish specialities, regional and international delicacies, fresh fish, succulent meat, vegetables, and light tasty pasta dishes. Moreover, we have cooking shows and theme nights - all tailored to please the palate of each of our guests.Thank you in advance for recommending us to your contacts. Best wishes, Paula González and all the team at Tropic Garden Aparthotel.

6/10 - 괜찮아요

JOEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good service but poor accommodation
Great service from cleaning and hospitality staff. Family friendly hotel but the room was in a state of disrepair and the A/C did not work for 2 days. Contacted the hotel for some compensation and none offered. Hotels.Com have offered some small credit which is welcome. If you need A/C and rooms that are in good condition I'd look elsewhere.
2023년 6월에 10박 숙박함
답변 제공: We thank you for your invaluable feedback 님, 2023년 6월 26일
Dear Joel,Thank you for choosing to spend your holidays abroad at our Tropic Garden Aparthotel. We are so pleased to hear you appreciate the service offered by our team. We regret that we could not meet your needs and requests in your recent visit to our Hotel. We can guarantee that our hotel staff will supervise that all your complaints are addressed and that everything will be in order during your next visit. We look forward to welcoming you back.Again, we thank you for your invaluable feedback.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

6/10 - 괜찮아요

Nicholas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Ok for a family friendly holiday but hotel is dated, poor towel and safe policies and is more of a 3 star plus than four.
2023년 6월에 10박 숙박함
답변 제공: Javier Llabrés and all the team at Tropic Garden A 님, 2023년 6월 23일
Dear guest,Thank you for choosing Tropic Garden Aparthotel for your vacation. We are pleased to hear that you appreciated our standard of cleanliness. We invest a lot of time and effort in cleaning and maintaining our hotel rooms and facilities. We also train our team to provide the highest level of personalised service so that we can best accommodate every hotel guest.Thank you for taking the time to write a review. It is saddening to read and note that you were unhappy with some of our policies and we will note these for discussion. We hope you enjoyed the many things to do around the hotel. Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 - 훌륭해요

Paul-Bernd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gerne immer wieder!
Hervorragender Service, nette Mitarbeiter, sehr saubere Anlage und Zimmer! Immer wieder gerne, Essen auch sehr gut!
2023년 6월에 3박 숙박함
답변 제공: Wir hoffen, Sie bald wieder zu sehen 님, 2023년 6월 26일
Lieber Paul-Bernd,erlauben Sie uns bitte, Ihnen für Ihre wunderbare Bewertung zu danken.Ihre freundliche Anerkennung für den hervorragenden Service unserer Kollegen ist eine Wohltat für unsere Ohren. Es ist schön zu wissen, dass Sie der Meinung sind, dass unser Hotel Bestnoten verdient, und vielen Dank, dass Sie Ihre Anmerkungen mit anderen Reisenden teilen. Wir hoffen, Sie bald wieder zu sehen!Javier Llabrés und das gesamte Team vom Tropic Garden Aparthotel.

10/10 - 훌륭해요

Jordanka

2023년 6월에 9박 숙박함
답변 제공: We hope to see you again in the future. 님, 2023년 7월 10일
Dear Jordanka, Thank you very much for taking the time to rate your stay at the Tropic Garden so positively. We hope to see you again in the future, Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

8/10 - 좋아요

Luisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bueno
El alojamiento fue muy bueno, el personal siempre atento y el entretenimiento para ninios super bueno
2023년 6월에 7박 숙박함
답변 제공: Apreciamos mucho sus amables palabras 님, 2023년 6월 26일
Estimada Luisa, Gracias por el tiempo que ha dedicado a escribir esta amable reseña, se lo agradecemos mucho.Apreciamos mucho sus amables palabras sobre nuestro atento personal.También agradecemos sus amables referencias sobre nuestro programa de animación infantil, nuestro personal de animación se esfuerza al máximo para exceder las expectativas tanto de los adultos como las de los más pequeños. Será un placer verles de nuevo muy pronto.Atentamente, Javier Llabrés y todo el equipo de Tropic Garden Aparthotel.

10/10 - 훌륭해요

Avelino M de

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente hotel! Limpíssimo, equipe super simpática! Quarto tamanho bom, área de lazer ótima, com uma piscina maravilhosa! Adorei minha estadia!
2023년 5월에 5박 숙박함
답변 제공: Esperamos voltar a ver-vos em breve 님, 2023년 6월 26일
Caro Avelino,Muito obrigado pela sua fantástica avaliação.É um prazer saber que acha que o nosso hotel é excelente, obrigado por partilhar os seus comentários com outros viajantes sobre as nossas piscinas cristalinas bem conservadas. Ficamos muito contentes por saber que achou a nossa equipa simpática. Todas as equipas se esforçam constantemente por prestar o melhor serviço, pelo que ficará muito satisfeito com os seus comentários.A equipa de limpeza também ficará satisfeita por saber que o hotel está mais do que limpo. Esperamos voltar a ver-vos em breve!Sinceramente, Javier Llabrés e toda a equipa do Tropic Garden Aparthotel.

6/10 - 괜찮아요

Monique 님, Laren NH

2023년 5월에 4박 숙박함
답변 제공: We look forward to seeing you again 님, 2023년 6월 26일
Dear Monique, Thank you very much for taking the time to review your stay at the Tropic Garden. Our desire is to achieve excellence, so please do not hesitate to contact us if you want to share with us what we could improve.Thank you for choosing the Tropic Garden hotel for your holidays in Ibiza.We sincerely hope to see you again,Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 - 훌륭해요

Sonja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top
Wunderbar!
Room #1339
2023년 5월에 3박 숙박함
답변 제공: Wir hoffen, Sie bald wieder zu sehen 님, 2023년 6월 26일
Lieber Sonja, erlauben Sie uns bitte, Ihnen für Ihre wunderbare Bewertung zu danken. Es ist ein wirklich schönes Foto. Wir hoffen, Sie bald wieder zu sehen!Javier Llabrés und das gesamte Team vom Tropic Garden Aparthotel.

10/10 - 훌륭해요

Petronella

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Schitterend hotel met geweldige gastvrouw Esmaralda. Ze regelt alles wat je vraagt, is erg meedenkend en klantvriendelijk. Een van de mooiste kamers gekregen, met eigen zwembad. Hier komen we zeker nog een keer terug.
2023년 5월에 5박 숙박함
답변 제공: Tropic Garden Aparthotel. 님, 2023년 5월 23일
Dear Petronella,We appreciate you taking the time to post a review on Expedia.Many thanks for your kind words for Esmeralda, she is delighted that you have mentioned her personally! We are pleased that she made your stay with us even more memorable.We greatly appreciate that you make special mention of the room. The private pool does make it a special place to stay.We are also flattered and honoured by your kind words about how clean you found the rooms and how well-maintained the hotel facilities were.We hope we will have the pleasure of welcoming you for a stay at our hotel again soon. Please do let me know if we can be of any assistance with a future reservation.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 - 훌륭해요

Debra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are outstanding always helpful, so kind and approachable, it was nice to see the senior management around who were also very friendly.
2023년 5월에 5박 숙박함
답변 제공: Tropic Garden Aparthotel. 님, 2023년 5월 19일
Dear guest,Thank you for taking the time to write your kind review we really appreciate it!Our staff take great interest in our guests to ensure that they are having a pleasant stay with us. We are very proud of them and it is always pleasing to receive such kind feedback as yours. We are thrilled that you found them to be helpful and caring. We shall ensure that all of your kind comments and praises are passed on to the team.We're glad you thought our establishment was beautiful and clean. We believe clean facilities are important for our guests to be able to have the most relaxing holidays.We would like to thank you once again for your kind review and will be most delighted to welcome you back to one of our hotels soon.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

8/10 - 좋아요

Jasmine

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Det var ett fint och lyxigt hotell. Dock så fanns vissa saker som drog ned utseendet överlag, t.ex. gammal mikro i rummet och sprickor i väggar och tak i badrummet. Men var ett rent, stort och fint hotell, personalen var vänliga. Gymmet var liten och lite trist och allt extra kostade pengar (t.ex. handdukar att ha vid poolen). Så blir lätt dyrare än vad man tänkt sig.
2023년 5월에 2박 숙박함
답변 제공: Thank you for your review 님, 2023년 7월 10일
Dear Jasmine,Thank you for your review. The opinion of our guests is very important to us. It is particularly great to read that you thought our facilities were clean. Hygiene is extremely important at our hotel for the safety of our guests and staff.We are pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments.We will review the comments made about the condition of the room. It is very important to us that our guests feel at home and every little detail counts. Regarding your comments regarding some of the prices, we are sorry to hear that you felt that they were not reasonable. We take your feedback to improve as much as possible in the future.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

6/10 - 괜찮아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The positive: Very comfortable bed, clean, and great location. Convenient to market and beach. A little far from public transportation but still manageable. The not so good: All inclusive didn't feel that way because the advertised hours of operation for the restaurant/cafeteria were not correct and we missed out due to making plans around these hours. Food also was not all that tasty. Amenties were unavailable. Jacuzzi was broken, ALL of the equipment was broken in the gym and looks like it has been for years. Television worked only once in awhile. Apartment had dishes, pots and pans and guests are required to wash but you had to buy dishsoap and cloth at the market. All and all just "ok"
2023년 5월에 2박 숙박함
답변 제공: Tropic Garden Aparthotel 님, 2023년 5월 15일
Dear Susan,Thank you for choosing Tropic Graden for you vacation. We are very happy to know that you had a relaxing holiday with us and that our extremely comfy beds have helped you to relax and enjoy your getaway to Ibiza.Secondly, we are so pleased you found the hotel to be clean. Hygiene is very important to us because we want our guests to have the most relaxing holidays.We are also happy that you valued so positively the location of the hotel.We are disappointed to learn that the open times of our restaurant were not what you were previously told. We would like to hear where you received the wrong information so we can correct it.We are sorry that the variety of our restaurant food didn't fulfil your expectations. We commit to continue working our best in order to please our guests with and international dishes for all palates.We appreciate you taking the time to provide us with such sincere feedback about your stay, and we are very sorry to hear that we did not meet your expectations with the facilities. It is very important for all our team members to know our guests' opinions because that helps us improve the quality of the hotel and ensure that your next stay with us is fully satisfactory.Thank you again for your feedback.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

8/10 - 좋아요

Rebecca

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Generally lovely - I’d return
Lovely hotel - plenty of sun loungers, food delicious - air con in room rubbish had to sleep with door open all day/night - would be absolutely unbearable in summer! Even on full blast you could hear the fan but no Cold air with it one of the toilets off reception had faeces smeared on it our entire time there - could have been there months or days but it was there when we arrived and there when we left Despite being all inclusive we had to pay for renting a pool towel …. Not done that for 20 years even in a b&b hotel and expected to have bottled water replaced in room but it wasn’t Pool areas immaculate - large cleaning team every day and it was spotless Staff were lovely very friendly and great service - food delicious
2023년 5월에 3박 숙박함
답변 제공: We hope to see you again very soon 님, 2023년 6월 27일
Dear Rebecca, Thank you for your review.We're so pleased you enjoyed the hotel's swimming pool and its loungers, it's the perfect spot to spend your holidays relaxing and appreciating the beautiful Mediterranean views.Regarding your comment about the air conditioning, we will check what could have happened as the rest of our guests is crucial for us, that is why we do not overlook your comment. We take all guest feedback into consideration and we will continue to emphasize the needs of our guests. Your feedback and experience will help us point out the key areas on which to work on, and we truly appreciate the time you have taken to point out these matters.We hope to see you again very soon.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 - 훌륭해요

Katie

2023년 4월에 3박 숙박함
답변 제공: Thank you very much for your positive feedback 님, 2023년 6월 27일
Dear Katie, Thank you very much for your positive feedback and for taking the time to rate your stay at the Tropic Garden. We would be delighted to welcome you back in the future. Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

6/10 - 괜찮아요

Laurentius

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Niet voor herhaling vatbaar
2023년 4월에 7박 숙박함

8/10 - 좋아요

Jessica

2023년 4월에 3박 숙박함

6/10 - 괜찮아요

Anne

2023년 4월에 7박 숙박함