3 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

TRS 이비사 호텔 - 올 인클루시브 - 어른 전용 (만 16세 이상) 여행 후기

5 out of 5
TRS 이비사 호텔 - 올 인클루시브 - 어른 전용 (만 16세 이상)
Carretera Cala Gracio, s/n, Sant Antoni de Portmany, Ibiza

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 101개 이용 후기 중 75개" "
평점 8 - 좋아요. 101개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 101개 이용 후기 중 6개" "
평점 4 - 별로예요. 101개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 101개 이용 후기 중 4개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

SEULKI

2022년 9월에 1박 숙박함
답변 제공: Carmen Pérez Hospitality Manager 님, 2022년 10월 11일
Dear Mrs. Kim, Thank you very much for your feedback and for your positive punctuation. We are pleased to confirm that you have enjoyed of your stay with us.We hope you will give us the opportunity to welcome you back at TRS Ibiza Hotel. Warmest regards, Carmen Pérez Hospitality Manager

10/10 - 훌륭해요

Christian 님, Garmisch Partenkirchen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles bestens
2024년 4월에 3박 숙박함
답변 제공: Thank you for your review 님, 2024년 5월 1일
Dear Mr. Christian,Thank you for taking time to share your experience. We are delighted that you enjoyed your stay with us.We truly hope to welcome you back soon again! Warmest regards, Patricia Ribas Hospitality Manager TRS Ibiza Hotel

10/10 - 훌륭해요

Louise Jane

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 11월 17일
Dear Louise Jane,Thank you very much for choosing TRS Ibiza Hotel.We are glad you had a great stay and hope to be able to welcome you back again soon.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good service,very clean ,wonderful staff
2023년 10월에 2박 숙박함
답변 제공: Hospitality Manager 님, 2023년 11월 2일
Dear Michael,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel.It is great to hear that you had such a positive experience at our hotel and that you enjoyed the service, the cleanliness, and the friendly staff. I was delighted to read about how much you enjoyed your experience at our hotel. We hope to welcome you back soon to create another memorable experience for you.Warmest regards,Simona Altamura

10/10 - 훌륭해요

Stefani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked here last minute after a traumatic experience. Was able to take the first full breath of air in almost two weeks. We appreciated the staff, the amenities and the beauty of the property more than we can say.
2023년 10월에 2박 숙박함
답변 제공: Hospitality Manager 님, 2023년 10월 25일
Dear Stefani,Thank you so much for sharing this review. I am glad that you enjoyed our newly refurbished hotel a lot, as well as our amazing staff. Thank you once again for sharing your experience and we cannot wait to welcome you back again very soon!Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Rakesh

2023년 10월에 3박 숙박함
답변 제공: Ana Castro 님, 2023년 11월 15일
Dear Mr. RakeshThank you very much for letting us know your opinion of our hotel on your last stay with us. It is a pleasure to see you have enjoyed our services and facilities and receive such positive feedback. We look forward to receiving you again in the near futureAttentively

8/10 - 좋아요

Denica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: Ana Castro 님, 2023년 11월 15일
Thank you very much for letting us know your opinion of our hotel on your last stay with us. It is a pleasure to see you have enjoyed our services and facilities. We look forward to receiving you again in the near futureBest Regards

8/10 - 좋아요

Guillaume

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour, mais quelques points à améliorer
Établissement spacieux, bien placé et proche de la mer. Chambre spacieuse (signature level) et vue magnifique sur la mer. Steak house restaurant très bon et service très bien. Helios bon restaurant pour le midi avec un très beau cadre, mais service et accueil à améliorer. Restaurant buffet bon et varié mais sans plus. Signature level est un bon choix offrant des prestations supplémentaires, toutefois le personnel n'explique pas les avantages et n'est également pas attentif à la couleur du bracelet. Piscine du Signature level très bien et peu occupée, service peu proactif. Spa très beau mais bruyant car devant la route et pas d'intimité car vis-à-vis importantsur les chambres. Rooftop magnifique et beau couché de soleil au calme, mais service lent et pas attentif. Globalement service pas au niveau d'un 5 étoiles.
2023년 9월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 10월 25일
Cher Guillame, Je tiens à sincèrement vous remercier pour le temps accordé à la rédaction de cet avis.Je suis enchanté de lire que vous ayez apprécié l'établissement et les chhambres. Nous sommes sincèrement désolés si le service n’a pas été à la hauteur de vos attentes. Nous accordons une grande attention aux retours de nos clients : soyez assurée que nous avons pris bonne note de votre déception et ce genre de situation ne se reproduira plus.Au plaisir de vous recevoir à nouveau.Cordialement,Simona Altamura

10/10 - 훌륭해요

Natalia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay here.
답변 제공: Hospitality Manager 님, 2023년 10월 19일
Dear Natalia,Many thanks for taking some of your valuable time to leave feedback about TRS Ibiza Hotel. I am pleased to read your lovely comments about how much you enjoyed your experience at our hotel.We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Anja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastisches Essen und unglaublich freundliche Kellner mit hervorragendem Service. Die Betten waren sehr bequem, der Ausblick zum Meer hervorragend. Was nicht akzeptabel war, war das Beharren der Rezeption auf eine Zimmerübergabe erst ab 15 Uhr. Zimmer waren definitiv fertig und es gab keinen Grund, den Gast verschwitzt rumsitzen zu lassen. Außerden wird vorher nach der Ankunftszeit gefragt - wieso fragt man sich da.
2023년 10월에 5박 숙박함
답변 제공: Hospitality Manager 님, 2023년 10월 19일
Dear Anja,Thank you very much for your lovely review of TRS Ibiza Hotel. We are delighted to read that your experience at was memorable. Many thanks for acknowledging our great food selection, service and rooms. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud.We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 - 훌륭해요

Natalia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a wonderful place for a romantic getaway. It is quiet, some music by the pools but you're on the opposite side of the island from the main clubbing area. At least it seemed that way. We just stayed in the resort and enjoyed all it had to offer. Even did the couples massage which is a great value. Great staff, the butler service was excellent and all the restaurants were delicious. We'll be back.
2023년 10월에 3박 숙박함
답변 제공: Hospitality Manager 님, 2023년 10월 19일
Dear Natalia,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. I was delighted to read about how much you enjoyed your romantic getaway at our hotel. We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 - 훌륭해요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredible attentive staff, live entertaining each night of the week and awesome food choices. Some familiar for Americans and some exotic and upscale for all! Pool areas were amazing with plenty of seating daily. Very nice property with nice views in all directions.
2023년 10월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 10월 19일
Dear Ralph,Thank you very much for your lovely review. I was delighted to read that you had an incredible experience at TRS Ibiza Hotel. Many thanks for acknowledging our great staff and the views. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud. We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 - 훌륭해요

REINALDO

2023년 9월에 2박 숙박함
답변 제공: Hospitality Manager 님, 2023년 10월 19일
Dear Reinaldo,Thank you very much for your generous rating. We look forward to hosting you again.Kind regards,Simona Altamura

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was nicr
2023년 10월에 3박 숙박함
답변 제공: Hospitality Manager 님, 2023년 10월 19일
Dear Vanessa,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. We hope to welcome you back soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Muhammad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property, highly recommend!
2023년 10월에 4박 숙박함
답변 제공: Hospitality Manager 님, 2023년 10월 10일
Dear Muhammad,Thank you for sharing your excellent review and for awarding us 5 stars. We are delighted to hear you enjoyed all aspect of your stay with us. Thank you for kind compliments and for recommending us. Your positive evaluation is greatly appreciated and we look forward to welcoming you back to our hotel in the not too distant future.Warmest regards, Simona Altamura

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 5박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 27일
Dear David,Thank you for taking the time to share your rating about your recent experience at TRS Ibiza Hotel. It was a pleasure hosting you, and we look forward to welcoming you again.Warmest regards,Simona Altamura

10/10 - 훌륭해요

J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Butler staff was fantastic
2023년 9월에 4박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 26일
Dear J,Thank your review and for mentioning the Butlers Staff! It is always exciting to know that we exceeded our guest's expectations. We are glad you enjoyed so much about your time with us. It was a pleasure hosting you and we hope to see you again soon.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Lina 님, Queens

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay and would come back as well as recommend staying at TRS. Food, rooms, service, pools and spa were beyond excellent.
2023년 9월에 5박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 26일
Dear Ms. Lina,Thank you for choosing TRS Ibiza Hotel and for the kind review. We are so glad our establishment was perfect for your visit! We also appreciate you mentioning our attentive and thoughtful service and great facilities. We hope to welcome you again soon.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Elliot

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unbelievable hotel with amazing food, drinks and service! Allowed us to check-in 3hrs early (without even batting an eyelid), with full access to food and drinks! Cannot recommend this place highly enough!
2023년 8월에 3박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 26일
Dear Elliot,Thank you for choosing us for your visit to Ibiza. It is always exciting to know that we exceeded our guest's expectations. We are glad you enjoyed so much about your time with us. We especially appreciate you for mentioning our outstanding service and food and drinks selection. We hope to welcome you to TRS Ibiza Hotel again soon.Warmest regards,Simona Altamura

10/10 - 훌륭해요

Maikel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best hotels in Ibiza
Very classy hotel and food is great
2023년 9월에 1박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 20일
Dear Mr. Maikel,Many thanks for taking some of your valuable time to leave feedback about TRS Ibiza Hotel. We truly appreciate your comments about how much you enjoyed the time spent in our property. I was also delighted to hear that you liked our establishment and service that you and our great food selection. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud. We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Dennis P

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding staff. Very clean hotel. Pool is nice, beach is cool but nothing beats the gravity area on the roof. Infinity pool and lounge chairs during the day and great bar/entertainment at night. Would return just to hang out on the roof.
2023년 9월에 3박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 20일
Dear Dennis,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. It is a pleasure to read about how much you enjoyed your visit at our hotel. Thank you for acknowledging our "outstanding staff''. I look forward to sharing your kind comments with the entire team. They will be thrilled. We hope to welcome you back soon to create another incredible experience for you.Warmest Regards,Simona Altamura

2/10 - 너무 별로예요

Rebecca

별로예요: 청결 상태
2023년 9월에 5박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 20일
Dear Ms. Rebecca,Thank you very much for taking the time to rate your stay. I was dismayed to read that you were not entirely satisfied with your experience. I am sorry that we did not meet your expectations fully and I hope you will give us another opportunity in the near future.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Rachel

연인과의 여행
좋아요: 편의 시설/서비스
Great hotel
2023년 9월에 3박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 18일
Dear Ms. Rachel,Thank you so much for the lovely feedback! It is great to hear you enjoyed your stay at the TRS Ibiza Hotel.We hope to welcome you back very soon.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Christer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 18일
Dear Christer,Thank you so much for taking the time to leave us your wonderful feedback. We are delighted to hear you had a great stay with us.I hope to welcome you back to TRS Ibiza Hotel in the near future!Simona Altamura

10/10 - 훌륭해요

Raffael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super Hotel mit schönen und modernen Zimmern, sehr leckeres Essen und absolut freundliche Angestellte.
2023년 9월에 10박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 15일
Dear Mr. Raffael,Thank you very much for choosing TRS Ibiza Hotel and for your lovely review.We are so glad to hear that you appreciated our beautiful rooms. excellent gastronomic offer and amazing staff.We look forward to hosting you again.Warmest regards,Simona Altamura

10/10 - 훌륭해요

Eleanor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel - we didn’t want to leave! The standard of the food was the best we’ve ever had at an all inclusive resort, along with the choice of drinks on offer to non-signature level guests like us. The staff were all super friendly and we enjoyed the daytime atmosphere at the main pool. Would visit again!
2023년 9월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 12일
Dear Ms. Eleanor,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. I was delighted to read about how much you enjoyed your experience at our hotel. We hope to welcome you back soon to create another memorable experience for you. Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Daniele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super !!!
2023년 9월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 9월 8일
Dear Daniele,We appreciate the time you took to share your comments with other travelers regarding your stay at TRS Ibiza Hotel. We are glad you enjoyed your visit and had a delightful experience.We all look forward to your return visit!Warmest Regards,Simona Altamura

8/10 - 좋아요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked for three nights at the end of August and had a signature level suite. The room was fantastic, had two balconies, a wonderfully comfortable bed, the best mattress Ive ever slept on. The shower was great as was the bath that had a stunning view of the sunset every day. The staff were always helpful, friendly and polite, expecially the reception staff and the butlers on the 5th floor. The gravity bar on the top floor was great and there were always beds available for sun bathing. The drinks were great too and it was so easy to stay up there all day in the shade drinking mojitos. The only negative for me was the food. Its definitely not five stars. The buffet restaurant was ok and had a wide variety of food but Ive been to much better places and had much better quality food. We went to the Mediterranean restaurant one night but it was a bit pretentious and again the food was average. Its also worth noting that the portion sizes were so small we asked for another course and were told that the kitchen had closed at 10.30. we ended up having to order room service because we were so hungry. This was an extra 200 euros with a bottle of wine. Overall its a great place to stay but dont expect too much of the food.
답변 제공: Hospitality Manager 님, 2023년 9월 6일
Dear Andy,We greatly appreciate you taking the time to provide us with your feedback from your recent stay with us.We are very sorry to hear that one of our restaurants was not to your expectation and that your overall experience was not the greatest.On the othe hand, we are so happy to know that you found our place great.Again thank you for your feedback and we do hope to welcome you again soon.Warmest regards,Simona Altamura

4/10 - 별로예요

Jason 님, Drexel Hill

연인과의 여행
좋아요: 청결 상태
We stayed here for a week to visit the clubs but also have a place that was safe and quiet for recuperating. We opted in for the Signature Level to have what we thought were better drinks, food, and amenities. Our room had a couch already converted to a second bed. We disassembled it, and even after turndown all the mattress pads and sheets remained in the corner of the couch the rest of our stay. Totally bizarre. When you get to a restaurant is unclear if the "gourmet" items are included or not. They aren't - for either level. The drinks are also supposed to be premium, but they are all the same minus a few "top shelf bottles." Most of which you can't get at the common area bars. And mixed drinks have a time when you can no longer get them, it's arbitrary or else I would help. There's also this weird reservation system with your "butler." You can reserve a table and hope it goes through. It's really the only purpose of the butler I found. Ours wasn't even reserved once, despite confirmation, and then it became a big to-do to get in. The kicker is once we were inside, we laughed because the entire restaurant was empty. Some food is good. Some is just OK. None really lives up to the extra price. There are times when you can't get any food, and room service is extra, so grab some snacks at the airport. The pools are nice. Especially the quiet ones (roof and far area). The hydrotherapy area was super loud and annoying. Would not return.
2023년 8월에 5박 숙박함
답변 제공: Hospitality Manager 님, 2023년 10월 31일
Dear Jason,Thank you for taking the time to share your detailed feedback following your recent stay at the hotel. We greatly appreciate your valuable insights, as they allow us to continually improve and enhance the guest experience.We apologize for any inconvenience you experienced and your feedback will help us prioritize areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Thank you for choosing us and we look forward to hosting you again.Warmest regards,Simona Altamura

10/10 - 훌륭해요

Alina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was absolutely wonderful. A notch above my expectations. Staff was very friendly and attentive. The food / restaurant options were excellent and easy to book. Butler service was exemplary. I suggest the Signature level which opens up options and possibilities on site and off.
2023년 8월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 29일
Dear Ms. Alina,It is fantastic you had such an excellent experience at TRS Hotel and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.We look forward to hosting you again soon so we can share another amazing experience with you.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait
Top
2023년 8월에 6박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 29일
Cher M. Bryan,Je vous remercie très chaleureusement d'avoir pris le temps de partager votre sublime séjour et d'avoir souligné la qualité de notre hotel.Sachez que ce fut pour l'ensemble de nos équipes, un réel plaisir de vous accueillir lors de votre séjour !Cordialement,Simona Altamura

10/10 - 훌륭해요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chambre et hôtel parfait
Chambre avec jaccuzi au top Service all inclusive parfait . En revanche à revoir sur certains services de chambres / et où propreté de la chambre
2023년 8월에 2박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 29일
Cher M. Bryan,Je tenais à vous remercier sincèrement pour vos compliments suite à votre séjour au TRS Ibiza Hotel.Aussi, Je vous remercie de nous avoir fait part de vos commentaires concernant la propreté de la chambre. Les remarques de nos clients nous aident à améliorer la qualité du service délivré et nous permettent de nous rendre compte des améliorations à faire.Nous sommes ravis d'avoir pu vous accueillir et espérons avoir la chance de vous recevoir de nouveau.Cordialement,Simona Altamura

10/10 - 훌륭해요

Gemma

2023년 8월에 4박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 25일
Estimada Sra. Gemma,Muchísimas gracias por compartir su valoración de TRS Ibiza Hotel. No sabe cuánto nos alegra saber que su estancia fuese tan bien.Atentamente,Simona AltamuraEsperamos que pueda volver muy pronto con nosotros.

10/10 - 훌륭해요

Loic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really great all inclusive 5 stars offer
Nice modern hotel with beautiful surroundings and garden. Pools are great whether you like festive atmosphere or a quieter arbor you’ll find what you need. Really great food (breakfast buffet, snacks by the pool, 2 in-house restaurants) and attentive staff. It has all the features of a 5 stars hotel; but reminds that it is a big hotel, lot of guests and an all inclusive offer meanings : you won’t find the charm of a boutique hotel. 2 points to make it even better: - menu on restaurants and snacks could be more diverse. After a week you starts eating the same food - cocktail and drinks are nice but more premium alcohol would be a plus ( it says premium ones are reserved for Signature level guests, but to the price you already pay, all guests should have access to premium alcohols, not cheap ones like Jim beam or San Jose)
2023년 8월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 24일
Dear Mr. Loic,Thank you for sharing your feedback. We appreciate the positive aspects you have highlighted, such as our excellent staff and amazing dining options. Regarding your suggestions, we note your comments and are gratefull for them. Your insights are valuable, and we are always looking for ways to improve our guest experience.Once again, we appreciate the time you took to leave this review and we hope to welcome you back to TRS Ibiza Hotel in future to show our improvements.Warmest regards,Simona Altamura

10/10 - 훌륭해요

Shterion

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very nice and has a lot of pools. The staff is very friendly. The two restaurants Helios and Gaucho require reservation, but the food is out of this world. Special thanks to Paco from Gaucho and David from Helios for the great experience and delicious food recommendations.
2023년 8월에 2박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 31일
Dear Shterion,We are delighted your time at TRS Ibiza Hotel was so outstanding as providing our guests with an excellent experience is very important to us. It is fantastic you appreciated our friendly and helpful staff as well as our great gastronomic offer. We look forward to hosting you again soon for another fantastic experience.Warmest Regards,Simona Altamura

4/10 - 별로예요

Dirk

좋아요: 청결 상태
Not a 5 star hotel, especially when it comes to service quality, food and beverage.
2023년 8월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 22일
Dear Mr. Dirk,Thank you for taking the time to share this review.Your feedback is invaluable to us, and we will use it to improve our services to create a more pleasant experience for our guests.We hope you will give us another opportunity to serve you better in the future.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

nojrul Islam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All round great staff and hospitality.
2023년 8월에 4박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 22일
Dear Mr. Nojrul,It is fantastic to know that you enjoyed. We truly appreciate your kind words and look forward to welcoming you back.Warmest regards, Simona Altamura

10/10 - 훌륭해요

Robert Lundemo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 22일
Dear Mr. Lundemo,Thank you for your feedback! We are thrilled to know that your summer break spent at TRS Ibiza Hotel was a 10/10 experience. We hope to welcome you again soon.Warmest regards,Simona Altamura

6/10 - 괜찮아요

Franziska

좋아요: 청결 상태
2023년 8월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 17일
Dear Franziska,Thank you for submitting your feedback with us.We hope you plan on staying with us again soon as we would love to improve your opinion of the hotel.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Ray

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We appreciated the food and service provided by the team. The commitment to great experiences for guests was high profile.
2023년 8월에 1박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 10일
Dear Mr. Ray,Thank you for your thoughtful feedback! It is delightful to hear that our staff made you feel at home and that your summer break spent with us led to wonderful memories. We hope to see you again to create more outstanding moments at TRS Ibiza Hotel.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Damian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente el hotel y sus instalaciones
2023년 8월에 5박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 10일
Dear Mr. Damian,We are pleased to know that you had a 5-stars experience at TRS Ibiza Hotel. We are absolutely thrilled with your high rating and we eagerly look forward to welcoming you back for another memorable experience.Warmest Regards,Simona Altamura

6/10 - 괜찮아요

Chiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 4일
Dear Ms. Chiara,Thank you for choosing to stay with us and taking the time to rate the hotel.If you have any feedback or requests, please don't hesitate to reach me out. We value your feedback and look forward to welcoming you back in the future, should your travels bring you our way again.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Nikokay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best hotel in Ibiza, Anazing foid and 5* staff
2023년 6월에 2박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 2일
Dear Nikokay,We are thrilled you loved your recent experience at TRS Ibiza Hotel! Thank you for highlighting the efforts of our staff and we are pleased to learn their exceptional service left a lasting impression with you.Please make plans for another visit. We hope to welcome you back soon! Thank you for staying with us and sharing your review.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Harrison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 3일
Dear Harrison, We would love to thank you for rating TRS Ibiza Hotel.It is rewarding to read you were impressed from our hotel. It would be great to have you with us in your next visit to the island and we look forward to welcoming you again.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Riten

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were amazing and helpful throughout, selection of food was great also. This hotel is definitely a 5* as advertised (which isn't always the case)
2023년 7월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 1일
Dear Riten,We are so grateful for your kind words! We appreciate the amazing feedback and are thrilled to read how pleased you were with our enriching hospitality. Our entire staff works hard to exceed the expectations of our guests so reviews like yours make it all worthwhile! Should your travels bring you back to the island, we hope we will have the pleasure of welcoming you again at TRS Ibiza Hotel.Simona Altamura

10/10 - 훌륭해요

Alison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredible from start to finish. Very sad to leave and wish we had been here longer. We will be back next summer!
2023년 7월에 2박 숙박함
답변 제공: Hospitality Manager 님, 2023년 7월 27일
Dear Ms. Alison,Thank you for choosing TRS Ibiza Hotel and for sharing your amazing feedback.It is a pleasure to know that you had such a great time with us and loved all the aspects of your stay.We look forward to hosting you again next summer.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic hotel all around. Great service, food, rooms, views. Butler team was fantastic.
2023년 7월에 3박 숙박함
답변 제공: Hospitality Manager 님, 2023년 7월 18일
Dear Mr. Ryan,Thank you very much for choosing TRS Ibiza Hotel and for your lovely review.We are so glad to hear that you had a memorable experience with us and we are grateful for your mention to our hardworking Butler Service Team.We look forward to hosting you again.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

Raul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is a 6/5 stars. Constanza, the guys of bar in the pool, Rocio from Helios... It was my 5th time there.
2023년 7월에 1박 숙박함
답변 제공: Hospitality Manager 님, 2023년 7월 18일
Dear Mr. Raul,Thank you very much for being one of our loyal guests at TRS Ibiza Hotel and for this positive review. I am thrilled to share your kind words about our staff with the teams and it makes us feel very proud as the guest's satisfaction is our priority. We look forward to host you again.Warmest Regards,Simona Altamura

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My girlfriend and I had an incredible stay at TRS Hotel in Ibiza! This 5-star hotel surpassed all our expectations. The food was absolutely delicious, and the poolside cocktails were perfect. The evening activities kept us entertained, and we didn't feel the need to venture elsewhere. The spacious room with mirrors everywhere added a touch of elegance. The breathtaking view from the room was a true highlight. The Gravity lounge bar on the roof was a dream, offering stunning views. The daily music around the main pool created a cool and vibrant atmosphere. We couldn't get enough of the truffle burgers at Stack bar at IO, and the all-day cocktails were simply delightful. Getting to the main town was easy with a taxi, costing around €30. The staff were super professional, making our stay even more enjoyable. We highly recommend TRS Hotel to anyone seeking a luxurious and unforgettable experience in Ibiza.
2023년 7월에 7박 숙박함
답변 제공: Hospitality Manager 님, 2023년 8월 1일
Dear Mr. George,Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations and that our location was perfect for your needs. We hope to welcome you back soon for another outstanding stay at TRS Ibiza Hotel.Warmest Regards,Simona Altamura

8/10 - 좋아요

Diane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was safe quiet and nice
2023년 7월에 3박 숙박함
답변 제공: Hospitality Manager 님, 2023년 7월 17일
Dear Ms. Diane,Thank you for choosing TRS Ibiza Hotel and for sharing your experience.We look forward to hosting you again and providing you with an even better stay.Warmest Regards,Simona Altamura