"This hotel is awesome ! One of the best ! Decoration is lovely, rooms are very nice, location is perfect, breakfast, so good... And the best point is the staff who is very pleasant and attentive. Everybody is very nice and has many attentions ! Actually, it is the first time we see a so kind staff, ..."

"The hotel was very well located. The staff, especially Ms Anna were very helpful. Even provided me an early check in. All the old quarter sights were within walking distance."

"WONDEFUL Breakfast!! Terrific, friendly and helpful staff. I would never go to a different hotel in Hanoi. The location is central to old town; yet quiet and an easy walk to everywhere."

"If you want a luxurious place to stay in Hanoi, The Sofitel Metropole Hotel should be at the top of your list. Built in 1901, it retains echoes of the French colonial era. The service was excellent throughout; from the reception to the breakfast area, and our favourite, the pool bar! Our room was ..."

"Well trained"

"Very friendly staff. Hotel was clean. Easy to get around town using Grab"