피트니스 시설
예약 가능 여부 확인

크레이그모니 호텔 인버네스 바이 컴퍼스 호스피탈리티 여행 후기

3 out of 5
크레이그모니 호텔 인버네스 바이 컴퍼스 호스피탈리티
9 Annfield Road, Inverness, Scotland

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 734개 이용 후기 중 323개" "
평점 8 - 좋아요. 734개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 734개 이용 후기 중 105개" "
평점 4 - 별로예요. 734개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 734개 이용 후기 중 18개" "

8.6/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

종헌

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Danielle 님, 2019년 9월 21일
Good evening, Thank you for your feedback on your stay. I am glad to hear everything over your stay was pleasant and you had a wonderful stay. We pride ourselves on our food and the level of customer service our staff provide. We look forward to welcoming you back to the Craigmonie Hotel in future. Kind regards, Craigmonie Team

10/10 - 훌륭해요

Dianne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big room with bath and shower, parking available and lovely breakfast.
2024년 4월에 1박 숙박함
답변 제공: Reception 님, 2024년 5월 16일
Good evening Dianne,On behalf us all of us at Craigmonie Hotel. I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.Kind regards,Craigmonie Team

10/10 - 훌륭해요

Karen

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Seung

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lucy

Lovely, comfortable hotel a short distance from city center.
2024년 4월에 1박 숙박함
답변 제공: Reception 님, 2024년 5월 16일
Good evening Lucy,We are incredibly grateful that you took the time out to leave us this review. Our hotel values our customer satisfaction as top priority and we are committed to our customers. We look forward to seeing you again.Kind regards,Craigmonie Team

8/10 - 좋아요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Delightful once again. Staff is polite, helpful, and cheerful.
2024년 4월에 2박 숙박함
답변 제공: Reception 님, 2024년 5월 16일
Good evening Kenneth,Thank you so much for taking the time to share your experience at Craigmonie Hotel. We take pride in knowing our customers are happy with their experience.Kind regards,Craigmonie Team

10/10 - 훌륭해요

Edna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nuestra estancia en este hotel ha sido de lo más agradable. Su desayuno muy rico. Pero sobre todo, cabe resaltar la excelente atención al cliente de parte de todos y cada uno de los empleados, que en todo momento nos hicieron sentir consentidas.
2024년 3월에 3박 숙박함
답변 제공: Reception 님, 2024년 5월 16일
Good evening Edna,Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Craigmonie Hotel. We look forward to seeing you for many years to come!Kind regards,Craigmonie Team

8/10 - 좋아요

Lynne

2022년 8월에 1박 숙박함

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We stayed in the family double room which had plenty of space. While room is a bit dated it did the job. The staff were friendly and went out of their way to help. The breakfast was a traditional Scottish served buffet. Well worth the money.
2022년 8월에 1박 숙박함
답변 제공: The Craigmonie Team 님, 2022년 9월 25일
Dear Christopher,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Craigmonie Team

4/10 - 별로예요

Chanelle

가족 여행
별로예요: 숙박 시설 상태 및 시설
DO NOT BOOK THIS HOTEL
Unfortunately, the pictures and reviews are FALSE advertisment of the hotels' current conditions. We stayed in one of their Maisonettes which I did not realize is a small one bedroom, two story townhouse/apartment. The room was EXTREMELY outdated and had cheap linens; some has stains. The bed linens for the sleeper sofa didn't even fit. There was an additional rollaway cot that we dared not use as it looked like it was from the 1990s or 80s. Wall paper was coming off off and there was old green carpet on the balcony. I tried to call the reception desk number given to me at check-in but that number did not work. Overall the room was not acceptable but the staff was very kind and our dinner and breakfast was delicious. Hotel NEEDS REPAIR AND UPDATING.
2022년 8월에 1박 숙박함
답변 제공: The Craigmonie Team 님, 2022년 8월 31일
Dear Chanelle,Thank you for taking the time to share your feedback. The hotel has continuous on-going refurbishments. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Sincerely,The Craigmonie Team

10/10 - 훌륭해요

Samantha

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, very clean, kid friendly.
2022년 8월에 1박 숙박함
답변 제공: The Craigmonie Team 님, 2022년 8월 29일
Dear Samantha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Craigmonie Team

10/10 - 훌륭해요

Kai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Zimmer, sehr bemühtes und freundliches Personal, tolle Lage, gerne wieder!
2022년 8월에 2박 숙박함
답변 제공: The Craigmonie Team 님, 2022년 8월 29일
Liebe Kai,Vielen Dank für die tolle Bewertung unseres Hotels! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder zu sehen.Aufrichtig,Das Craigmonie-Team

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
made very welcome, food was excellent and pool was nice
2022년 8월에 2박 숙박함
답변 제공: The Craigmonie Team 님, 2022년 8월 28일
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Craigmonie Team

10/10 - 훌륭해요

Pauline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really enjoyed stay will defo book again
2022년 8월에 1박 숙박함
답변 제공: The Craigmonie Team 님, 2022년 8월 28일
Dear Pauline,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Craigmonie Team

2/10 - 너무 별로예요

Gustavo

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We stayed here for 2 nights during our Scotland roadtrip. The room had an very unpleasant smell at first but you get used to it, if you don't mind dipper smell. The hotel is very old and so is the interior. It saw a good age many many years ago. The bed was comfy. No AC. No room service was provided. Water pressure in the shower was pretty amazing. The staff was welcoming and helpful. The rug was stained and dirty. Bathroom seems clean but it had a little smell of public WC. My car was hit overnight , video security cameras didn't caught anything. The breakfast was amazing, I loved it.
2022년 8월에 2박 숙박함
답변 제공: The Craigmonie Team 님, 2022년 8월 26일
Dear Gustavo,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Craigmonie Team

8/10 - 좋아요

Lisa

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and professional welcome. The staff can't do enough for you. Pleasant and calm location. Pool and sauna are a bit run down and in need of a revamp.
2022년 8월에 1박 숙박함
답변 제공: The Craigmonie Team 님, 2022년 8월 26일
Dear Lisa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Craigmonie Team

4/10 - 별로예요

Valerie

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Felt unsae and was not happy with stay.
Was up at night no sleep. Rang night porter 4 times ar various times no answer. Had to call beauticians phone number to call manager. In desperation.. When night porter knocked on the door at 12.45am he said he was in the kitchen. He said the manager did not live on site. Soneone in the room above was continually moving furniture across the floor then jumping on floor. Their TV was on full blast till 12.45am and i could not sleep. As soon as the night porter knocked on the door and spoke to me the noise stopped. I finally got to sleep at 1.30am
2022년 8월에 1박 숙박함
답변 제공: The Craigmonie Team 님, 2022년 8월 28일
Dear Valerie,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Craigmonie Team

8/10 - 좋아요

Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 2박 숙박함

2/10 - 너무 별로예요

Stefan 님, Bremen

가족 여행
Wir haben 6 Monate vorher gebucht und das Hotel hat uns am Tag der Anreise mitgeteilt, das Sie leider Überbucht sind und haben uns einfach in ein anderes Hotel geschickt. Das wiederum war ok, wenn auch sehr laut. Geht mal gar nicht die Aktion….
2022년 7월에 1박 숙박함

8/10 - 좋아요

International SOS

2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Mathilde

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lækkert hotel.
Hotellet var super lækkert med mange gode faciliteter og super lækker morgenmads buffet. Værelset var super rummeligt og personalet vildt søde.
2022년 7월에 2박 숙박함
답변 제공: Craigmonie Team 님, 2022년 7월 25일
Kære Mathilde, Tak for den flotte anmeldelse af vores hotel! Vi er glade for, at du nød dit ophold og håber at se dig snart igen. Med venlig hilsen Craigmonie-holdet

6/10 - 괜찮아요

Jens Bartholdy

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

A

2022년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very run down
This hotel is very run down. Stained carpets, peeling wall paper, dirty chairs and couches. Staff was lovely. Food was good. I would never stay here again.
2022년 7월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 7월 17일
Dear Guest, Thank you for taking the time to share your feedback. The hotel has continuous on-going refurbishments taking place. Sincerely, The Craigmonie Team

10/10 - 훌륭해요

PUSHAN

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
The highlight of this place is its location & the excellent & friendly staff who makes the staying experience remarkably smooth & enjoyable. We stayed in a family maisonette which had some teething issues but staff always went the extra mile to make stay comfortable. Breakfast is good with wide choices. They have facilities for in-house dining and the quality of food was very good.
2022년 7월에 3박 숙박함
답변 제공: Craigmonie Team 님, 2022년 7월 17일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team

6/10 - 괜찮아요

Lori

좋아요: 청결 상태
False advertising
Paid for a large family room with two beds for $180 and they said they did not have that available. Ended up with a tiny twin room very noisy and paper thin walls. Asked about this at reception and they said they could do nothing for the false advertising
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Alan

2022년 7월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 7월 8일
Dear Alan, Thank you for your 10 out of 10 rating. We look forward to welcoming you back very soon! Sincerely, The Craigmonie Team

8/10 - 좋아요

Kathy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were lovey and kind!
2022년 6월에 2박 숙박함
답변 제공: Craigmonie Team 님, 2022년 7월 8일
Dear Kathy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team

10/10 - 훌륭해요

Calliope

Friendly staff
2022년 7월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 7월 29일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team

2/10 - 너무 별로예요

Adam

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shocking price no food or crisps etc at all
To start with price on booking was 330 got to hotel 366 30 breakfast another 30 pounds no food served during day on arrival no staff at nite couldnt get bottle water or even pkt crisps carpet filthy certainly not worth 400 pounds shocking wont be back in fact wont go through hotels .com im disgusted that was 400 pounds shud been 5 star at that price shocking hence reviews
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Kevin

2022년 6월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 7월 6일
Dear Kevin, Thank you for your 10 out of 10 rating. We look forward to welcoming you back to the Craigmonie Hotel soon. Sincerely, The Craigmonie Team

8/10 - 좋아요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 28일
Dear Adam, Thank you for your rating. We are glad you enjoyed your stay and hope to welcome you back soon! Sincerely, The Craigmonie Team

6/10 - 괜찮아요

Krešimir

별로예요: 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함

8/10 - 좋아요

Florencia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2022년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very small room without hvac. Overall old and cheap. No cleaning of the room within the stay.
2022년 6월에 2박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 24일
Dear Guest, Thank you for taking the time to review our hotel. Apologies your room wasn't cleaned during your stay, it is our hotel policy not to service short stays unless requested. This should have been explained on check-in apologies it wasn't. I will pass this on to the reception team to ensure this is being communicated. Sincerely, The Craigmonie Team

8/10 - 좋아요

Amber

가족 여행
좋아요: 청결 상태, 객실의 편안함
First off the customer service is excellent. Every single person we spoke to was super friendly and welcoming, and couldn't have been more helpful. The breakfast was also really nice. The room itself does need a bit of attention though. The decoration is very dated and wallpaper peeling off the walls in some places. Our room was next to the pool so it was really warm too. There is a sink in the living area next to the kettle but both taps hat hot water coming out, so not suitable as drinking water.
2022년 6월에 2박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 24일
Dear Amber, Thank you for the great review of our hotel! We take pride in the level of customer service our staff provide. I'm sorry to hear you found the room to hot and about the taps, in future please don't hesitate to approach staff who would be happy to try sort these issues for you. The hotel has continuous on-going refurbishments taking place. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team

6/10 - 괜찮아요

Thimma

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old establishment, nothing modern. Horrible room which looked like a prison cell
2022년 6월에 3박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 21일
Dear Thimma, Thank you for taking the time to share your feedback. The hotel has continuous on-going refurbishments. We hope to welcome you back to our hotel very soon! Sincerely, The Craigmonie Team

10/10 - 훌륭해요

Maria Beatriz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente custo beneficio
O hotel tem bom custo benefício. O café da manhã excelente. Localização excelente também.
2022년 5월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 16일
Chère Maria, Merci pour la bonne critique de notre hôtel! C'est très apprécié. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir très bientôt. Sincèrement, L'équipe Craigmonie

10/10 - 훌륭해요

Carin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
The hotel was very nice and in a good location. It was a quiet neighborhood, but a very easy walk to down town. The staff was very friendly and breakfast was nice.
2022년 6월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 16일
Dear Carin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team

8/10 - 좋아요

Niels Anton

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2022년 5월에 2박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 11일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Rather dated.
Good location & friendly & helpful staff. However the hotel is worn & tired. Breakfast was served in stuffy room at back of hotel with no natural daylight when restaurant at front could have been used. Staff serving were attentive & kind. It just felt dark, dated & worn.
2022년 6월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 16일
Dear David, Thank you for the review of our hotel! The hotel has continuous on-going refurbishments taking place. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team

10/10 - 훌륭해요

David

2022년 6월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 10일
Dear David Thank you for your 10 out of 10 rating. We look forward to welcoming you back to the Craigmonie Hotel in future. Sincerely, The Craigmonie Team

10/10 - 훌륭해요

Daniel

2022년 5월에 2박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 16일
Dear Daniel, Thank you for you 10 out of 10 rating, it is greatly appreciated. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, The Craigmonie Team

10/10 - 훌륭해요

Philip 님, Spotsylvania

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy walk to several restaurants and also a short walk to city centre. The staff was excellent.
2022년 5월에 2박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 16일
Dear Philip, Thank you for the great review of our hotel! It is greatly appreciated. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team

2/10 - 너무 별로예요

Julie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 5월에 3박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 16일
Dear Julie, Thank you for taking the time to rate our hotel. I'm sorry you found your experience disappointing. Sincerely, The Craigmonie Team

10/10 - 훌륭해요

Arthur

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were excellent friendly very helpful
2022년 5월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 16일
Dear Arthur, Thank you for the great review of our hotel! It is greatly appreciated. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team

2/10 - 너무 별로예요

Andrew

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was supposed to be superior. Very disappointed. Marks on headboard. Toilet seat broken. Hole in corner of velux. Printed ticket saying do not open. Says coffee tea maker in each room too.if that means a kettle. Was supposed to be a break for me and my partner was stressful. Room was far too hot.
2022년 5월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 16일
Dear Andrew, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Craigmonie Team

6/10 - 괜찮아요

Rena

2022년 5월에 2박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 16일
Dear Guest Thank you for your rating. We are glad you enjoyed your stay and hope to welcome you back soon. Sincerely, The Craigmonie Team

8/10 - 좋아요

james

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Craigmonie Team 님, 2022년 6월 16일
Dear James, Thank you for your rating. We are glad you enjoyed your stay and hope to welcome you back soon. Sincerely, The Craigmonie Team