테라스/파티오

호텔 유로파 이키토스 여행 후기

3 out of 5
호텔 유로파 이키토스
Jr. Prospero Nro. 494, Iquitos

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 8개 이용 후기 중 3개" "
평점 8 - 좋아요. 8개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 8개 이용 후기 중 1개" "
평점 4 - 별로예요. 8개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 8개 이용 후기 중 0개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

4/10 - 별로예요

Fabien

I was thinking that I paied on the website (I receved a mail from you who said that), but it wasn't right and I do not receved a mail to Say that it not walked. And when thé hôtel said to me that I didn't pay, I answer that yes, I already paid. After vérification, I wasn't pay... So, it was a Lost Time for the hôtel and me to check that. I didn't anderstand because on your mail, you said that it was pays, but in fact no. Some mistake become sometime, but it is necessary to me to tell you that. The hôtel is allright, and really friendly. Regards.
2023년 10월에 1박 숙박함
답변 제공: Guillermo 님, 2023년 10월 30일
Dear guest, when you make a reservation, the website where you make the reservation asks you to give your information to guarantee the reservation, but it is not a payment. The website clearly indicates direct payment upon arrival or through our virtual payment link that the hotel sends, the The time we take to verify the payment is so that everything is clear for both you and the hotel. We hope you had a pleasant stay.

10/10 - 훌륭해요

Benjamin

2023년 8월에 1박 숙박함
답변 제공: Guillermo I. 님, 2023년 8월 29일
muchas gracias por su valoración

8/10 - 좋아요

Martin

2022년 10월에 2박 숙박함
답변 제공: Guille 님, 2022년 10월 12일
gracias por su valoracion

6/10 - 괜찮아요

Andres

출장 여행
별로예요: 객실의 편안함
No vale lo que pagué!!!
Hotel en ubicación mediocre. Servicio mediocre. Desayuno sumamente pobre. No lo recomendaría. Muy caro para lo ofrecido. No vale más de 20 dólares !!
2022년 7월에 1박 숙박함
답변 제공: Guille 님, 2022년 7월 25일
lamentamos su molestia, tomaremos medidas correctivas a fin de brindarle una mejor experiencia en una próxima visita.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was AMAZING, they were so helpful when we had to unexpectedly jet back to Lima for the PCR test that was unavailable in Iquitos. They somehow hustled up our laundry, washed and folded ( which I was preparing to abandon) even as we flew out the door for the airport. Too bad we could not have stayed longer.
2022년 1월에 2박 숙박함
답변 제공: Guillermo 님, 2022년 2월 6일
thank you very much for your rating, our mission is that our guests feel at home, we hope to welcome you again in our beloved hotel

8/10 - 좋아요

Jesus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business trip to Iquitos
Nice option to stay in Iquitos if you are going on business mode. Close to downtown and restaurants. Rooms are clean and beds are very comfortable. I would suggest to improve wifi speed. Hotel staff is very friendly and ready to help all the time.
2021년 8월에 4박 숙박함
답변 제공: Guille 님, 2021년 9월 13일
Thank you very much for your comment and at the same time we commit ourselves to continue improving so that in your next stay with us you will notice the difference.

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice find
Great service in a prime area. Better then other options in the area (there was a window in my room and floor was a nice marble)
2018년 2월에 1박 숙박함
답변 제공: Sthefanny 님, 2018년 3월 31일
Hereby receive a warm greeting on behalf of INVERSIONES Y SERVICIOS TURÍSTICOS EUROPA S.A.C. We are still working and improving ourselves to be better each day for you, our clients. Hope to see you again.

8/10 - 좋아요

Zagloba 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sometimes no hot water and Internet
Intermittent nternet and hot water missing many times during the day.