실내 수영장, 시즌별로 운영되는 야외 수영장, 일광욕 의자

페어몬트 퀘자르 이스탄불 여행 후기

5 out of 5
페어몬트 퀘자르 이스탄불
Buyukdere Caddesi, 76, Mecidiyekoy, Istanbul

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 396개 이용 후기 중 280개" "
평점 8 - 좋아요. 396개 이용 후기 중 72개" "
평점 6 - 괜찮아요. 396개 이용 후기 중 19개" "
평점 4 - 별로예요. 396개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 396개 이용 후기 중 12개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
접근성이 안좋네요
호텔은 좋으나 접근성이 안좋음 처음 가면 길찾기가 어려움
2022년 1월에 1박 숙박함
답변 제공: Dilara Yilmaz 님, 2022년 3월 9일
Dear Anonymous, Thank you for taking the time to share your Fairmont Quasar Istanbul experience with us. I am happy to read that your overall stay was up to your expectations. Regarding the location of the hotel, Fairmont Quasar Istanbul is located at the center of the business district and offers easy access to any area of the city with multiple transportation options. I am sad to know that it did not meet your expectations. In your future stays, our concierge team would be happy to assist you in making your trips more easier and comfortable. I am looking forward to welcoming you back. Best regards

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
유럽쪽에 위치하고있으며, 청결하고 직원 모두 너무 친절하였어요. 이스탄불 신공항과는 거리가 있지만, 공항이 너무 외지에 있어 어쩔수 없는듯^^;;
2019년 5월에 2박 숙박함
답변 제공: Kai Winkler 님, 2019년 5월 22일
Dear Valuable Guest, We would like to thank you for your valuable time to share your recent Fairmont Quasar Istanbul experience, and your feedback with other viewers. We are very delighted to hear that you enjoyed your overall stay with us. As we strive to deliver excellent service to each and every one of our guests, your nice feedback will be an encouragement for our team to further develop their skills. On behalf of the entire Fairmont Quasar Istanbul team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Best Regards, Kai Winkler General Manager

8/10 - 좋아요

David Wontae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 조식이 좋습니다.
객실 및 욕실은 평균 이상입니다. 특히 아침 조식이 매우 좋은 편이었고, 객실 청결도 등도 좋습니다. 3층인가에 있는 아시안식당은 음식이 엉망이어서 비추이고, 객실내 TV는 인터넷연결 불량으로 자주 꺼집니다. 주변 환경은 복잡한 다운타운대비 조용해서 좋았습니다.
2018년 6월에 2박 숙박함
답변 제공: Guest Relations 님, 2018년 8월 10일
Dear David Wontae, We would like to thank you for your valuable time to score your recent Fairmont Quasar Istanbul experience and share your feedback with us. It is great to read that you have enjoyed your room as well as our breakfast selections. I am happy to share your comments with our team. Regarding your remarks about our Ukiyo Restaurant, we are sorry for not meeting your expectations and please be assured I have made sure to share your valuable feedback with our Food & Beverage Team for improvement. Thank you for highlighting this to us. We hope that you will give us to opportunity to show you our improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Sincerely, Hazal Demir

8/10 - 좋아요

Owen

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Fairmont Istanbul was nice, but it was lacking the service and attention to detail found at other Fairmonts. When we arrived our luggage was taken and never showed up to our room for over 2 hours, multiple calls to have it resolved, because of the time change and jet lag it was a little annoying when we juts wanted to shower and head to bed. The TV system in the room would not work it would go off or screen would go black, the Maintenance staff tried to fix it and were friendly. The room was well laid about and the view spectacular, the iron leaked all over, and needed an extension cord as the main plug for it had a previous plug stuck in it, which could be fixed ? Room service was good, but the dining option otherwise for casual dining were not existent only a Michelin Star venue, and since the Hotel is further out of the old city, some guests might feel apprehensive on venturing out to dine without getting to know the area first. The gold level lounge was a nice perk but strange hours and food combinations. My son travelling with me age 10 found that unlike previous Fairmonts there was no attention for kids or acknowledgement, Rosewood properties seem to be doing this better lately. Over all nice hotel, not sure I’d stay in the Istanbul one next time visiting though.
2024년 5월에 2박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 27일
Dear Owen,Thank you for taking the time to share your experience at Fairmont Quasar Istanbul.We are very delighted to hear that you enjoyed your overall stay with us. As we strive to deliver excellent service to each and every one of our guests, your nice feedback will be an encouragement for our team to further develop their skills.With pleasure we have noted your positive review of our hotel and services. We would like to apologize for any inconveniences during your stay due to all inconvenience. It is our highest goal to provide our guests magnificent and memorable moments therefore please rest assured that we are improving our service quality and facilities consistently. We hope you will give us the opportunity to show you our improvements during your future stay with us. Best regards,

2/10 - 너무 별로예요

Abdulrahman

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
G
2024년 5월에 1박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 14일
Dear Abdulrahman,Thank you for visiting us recently. We truly appreciate the time you score of yor recent stay. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

2/10 - 너무 별로예요

Kholood

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I didn’t like everything about the hotel. In room dining was too bad. They charged for bread and banana!!! The portion compared to the price is very little. I was sick and ordered certain type of food. The plates smelled like egg. And i told them, they took it and didn’t bring a replacement for my order. House keeping is very slow. You need to call 4 or 5 times for house keeping to come and clean the room. They don’t refill the shampoo in the bathroom. The don’t refill the bathroom amenities The room was very small. The taxi service like if you need to order a taxi. It takes a lot of time and you need to be downstairs you can’t order from your room and come downstairs once the taxi is here. Staff are very rude. Specially the one who checked me in the hotel. All the staff very rude even the ones brings the in room dining. I don’t recommend this hotel
2024년 5월에 4박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 14일
Dear Kholood,We would like to thank you for your valuable time to score your recent Fairmont Quasar Istanbul experience and share your feedback with other viewers. First of all, we regret that we were not able to fulfill your expectations and we would like to offer our most sincere apologies for the inconveniences caused. I have made sure to share your feedback with my team. We hope that you will give us to opportunity to show you our improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay.Working hard to deliver great experiences,

10/10 - 훌륭해요

Jorge 님, Miami

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Impecable clean, everything looks new, great service. Saddly the recepction or calling 0, always promissed to send specific request needed, happened 4 times, never did.
2024년 4월에 2박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 14일
Dear Jorge,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Each member of staff I encountered was very helpful and polite. The spa area is a joy, with a good size pool, Bedrooms have lots of natural light. Useful working area in rooms as well as convivial bar/ lobby area.
2024년 4월에 1박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 14일
Dear jane,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Vardan 님, Granada Hills

2024년 4월에 4박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 14일
Dear Vardan,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 - 좋아요

Gisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every was good except the rooms size It was a bit on the small size
2024년 4월에 5박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 14일
Dear Gisa,Thank you for visiting us recently. We truly appreciate the time you score of your recent stay. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 - 훌륭해요

jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every member of staff I met from reception to spa was very polite and helpful, Immaculately clean by pool and steam etc. Helpful concierge, very safe.
2024년 4월에 4박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 14일
Dear jane,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Jorge 님, Miami

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always clean and looking like new. Great service and facilities.
2024년 4월에 1박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 14일
Dear Jorge,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

abdu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the staff are very helpful and kind. The dining staff extremely polite and caring
2024년 2월에 4박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 14일
Dear abdu,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Tanous Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 3월에 2박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 5월 14일
Dear Tanous Joseph,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Rahul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent - property very well maintained
2024년 3월에 4박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 4월 2일
Dear Rahul,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Ziad

2024년 1월에 5박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 3월 25일
Dear Ziad,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Ting An

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 1월 26일
Dear Ting An,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Suat

2024년 1월에 1박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 1월 26일
Dear Suat,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Meshal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 1월 26일
Dear Meshal,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Margarita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Estancia excelente
La estancia fue maravillosa. Personal amable y disponible. La comodidad de almohadas y camas es excelente. Todo fue perfecto.
2023년 12월에 4박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 1월 26일
Dear Margarita,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 - 좋아요

Artem

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 1월 26일
Dear Artem,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

winston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great with a kid
Exceptional staff, rooms, security, chef and meals. The gym is better than my local office gym ! Quiet and very safe. Istanbul’s traffic is hell but the team at fairmont helped us get anywhere easily in comfort and arranged our boat trips and restaurants perfectly
2023년 12월에 3박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 1월 26일
Dear winston,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Taha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 1월 8일
Dear Taha,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul. I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues. I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

10/10 - 훌륭해요

MohamedMuath

2023년 12월에 1박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 1월 8일
Dear MohamedMuath,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul. I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues. I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

6/10 - 괜찮아요

Kalpana

2023년 11월에 7박 숙박함
답변 제공: Aykut Uzunoglu - Front Office Manager 님, 2024년 1월 8일
Dear Kalpana, Thank you for visiting us recently. We truly appreciate the time you took for completing review. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

4/10 - 별로예요

Metin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Sinekli otel
Banyo lavabomuzun içinden ufak onlarca sinek çıktı. Bunun yağmurlu havalarda olabildiğini söylediler. Midemiz bulandı. Değil bu tarz bir otelde , herhangi alt yıldızlı bir otelde bunun olması kabul edilmez.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Norica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
💯 % recommend
Excellent customer service very welcoming and friendly
2023년 10월에 4박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Norica,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Ian,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

armin jafari

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service
2023년 10월에 1박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear armin jafari,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Didem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Didem,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

hamid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear hamid,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

hamid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything in this hotel is wonderful, from the staff with different smiles, from the meals to the bedrooms, to the complete tranquility. Thank you with all my heart.
2023년 10월에 2박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear hamid,We would like to thank you for your valuable time to score your recent Fairmont Quasar Istanbul experience and share your feedback with other viewers. We are very delighted to hear that you enjoyed your overall stay with us. As we strive to deliver excellent service to each and every one of our guests, your nice feedback will be an encouragement for our team to further develop their skills. On behalf of the entire Fairmont Quasar Istanbul team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. We are glad to hear that we were able to exceed your expectations and turn your moments into memories.)We hope to welcome you back again soon for a stay the next time.Regards,

6/10 - 괜찮아요

Shahla

2023년 10월에 3박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Shahla,We appreciate the time you took to rate and comment your recent stay at Fairmont Quasar Istanbul. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 - 훌륭해요

Avery

Excellent day. Will return for another stay when I return to turkey.
2023년 9월에 4박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Avery,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 - 좋아요

Aleksei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Aleksei,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

10/10 - 훌륭해요

Kamelia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am grateful to @fairmontquasaristanbul and the team for the extraordinary service I enjoyed at this hotel. You all went above and beyond to ensure I was comfortable and well cared for throughout my time with you. Thank you, and keep up the good work! Thanks to the warmth and hospitality of the staff at @fairmontquasaristanbul hotel, this has turned out to be the best vacation I have had so far. I’ll be looking forward to spending time with you the next time I’m within the area may be very soon😉 I had a wonderful experience staying here.The professionalism and warmth your team exuded made me feel quite at home. Thank you!❤️
2023년 9월에 4박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Kamelia,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

vera

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and modern.
2023년 9월에 4박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear vera,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 - 좋아요

alexis

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear alexis,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is beautiful, wonderful lobby bar, great service.
2023년 8월에 3박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Valerie,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

4/10 - 별로예요

Roozbeh

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What we didnt like about this property is that they let pets to swim in the swimming pool with other guets. That was a surprise for us since I havent seen such a behaviour in any hotel or public swimming pool.

10/10 - 훌륭해요

Obiora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Obiora,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

Sakir

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top, kwaliteit hotel op alle vlak
2023년 7월에 1박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Sakir,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

NAZEER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel , very clean and friendly staff Lovely outdoor and indoor pool and spa facility and lovely views from the pool of the Bosporus sea
2023년 7월에 3박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear NAZEER,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and room, but the hotel staff were just so nice and helpful. I mean every single person that we encountered was trying their best to make our experience great.
2023년 7월에 3박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Anonymous,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Overall, the room was very comfortable with a nice view and a great bathtub. The breakfast was OK (I expected more variety), and the service was so so--at breakfast, for example, it's hard to get the attention of the waiters if you are not siting close to the door (outside). The pool closes very early (at 6 pm), which was also a bit disappointing. Otherwise it was a quite relaxing stay and surprisingly quiet, given the busy neighborhood the hotel is located in.
2023년 7월에 2박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Anonymous,Thank you very much for taking the time to review us of your recent stay at Fairmont Quasar Istanbul. I would like to extend my apologies for the challenges you experienced whilst at the hotel. All your raised concerns were circulated to the management team for improvement and immediate action.We are very much looking forward to your return stay to our beautiful city in near future.Please do not hesitate to contact us for any assistance we may able to provide.Regards,

2/10 - 너무 별로예요

cigdem

2023년 7월에 1박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear cigdem,Thank you for visiting us recently. We truly appreciate the time you took for rate us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 - 훌륭해요

Kendall

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was beautiful and the staff were very friendly. I also didn’t tell them it was my husbands birthday but they noticed on his passport at check in and sent us a happy birthday dessert! The amenities are very nice. The room is high tech. This hotel is a littler further out from the main tourist attractions but it was still easy to get to and from via taxi/Uber. The breakfast that was included wasn’t that great and had limited options I wouldn’t say it’s worth the up-charge to have breakfast included
2023년 7월에 3박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Kendall,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 - 좋아요

Saleh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
إقامة جيدة
إقامة جيدة، موظفون ودودون ومتعاونون، إفطار جيد
2023년 6월에 6박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear Saleh,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

dariyoush

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear dariyoush,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 - 훌륭해요

GAETANO

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Front Office Manager - Aykut Uzunoglu 님, 2023년 11월 6일
Dear GAETANO,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,