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Reviews of Nova Plaza Orion Hotel

4 out of 5
Nova Plaza Orion Hotel
Lamartin Caddesi No. 24, Taksim, Istanbul, Istanbul

Reviews

6.4
Rating 10 - Excellent. 44 out of 192 reviews" "
Rating 8 - Good. 52 out of 192 reviews" "
Rating 6 - Okay. 29 out of 192 reviews" "
Rating 4 - Poor. 29 out of 192 reviews" "
Rating 2 - Terrible. 38 out of 192 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

tasleem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
large clean room, comfortable bed, close to Taksim Square and ideal to catch Havabus to airport.
Stayed 1 night in Nov 2022

4/10 Poor

Christine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location was nice
Stayed 11 nights in Aug 2022

10/10 Excellent

Korosh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and nice neighborhood in taqsim sq
Stayed 1 night in Apr 2022
Response from MANAGEMENT on Jul 4, 2022
Thank you very much We hope to host you again in our hotel at the earliest Best regards

10/10 Excellent

Korosh

Stayed 1 night in Apr 2022

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in Apr 2022

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space the room very good place and very helpful and everything is around here
Stayed 2 nights in Apr 2022

10/10 Excellent

mohamad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V good
Friendly staff
Stayed 2 nights in Feb 2022

2/10 Terrible

Morteza

Disliked: Staff & service, amenities, property conditions & facilities
Air conditioner not working and room was really hot. I called the lobby for that and they rejected my request.
Stayed 1 night in Mar 2022

6/10 Okay

Haider

Stayed 2 nights in Jan 2022

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2021

6/10 Okay

Bilel, Doha

Big size room but old furniture
Stayed 3 nights in Dec 2021

2/10 Terrible

FERAS

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
الموضفين سيئين جدا جدا جدا والتعامل سيء جدا والغرف سيئة جدا والرجل الي استقبلنا في الفندق كتير انسان هجومي وتعاملو سيء جدا جدا ولا انصح اي شخص بدهاب الى هذا الفندق وصوت المكيف كتير مزعج والغرف مستوى النضافة سيء
Stayed 6 nights in Oct 2021
Response from MANAGEMENT on Nov 15, 2021
Dear Guest Thank you for your review Best regards

4/10 Poor

MHD KHAIR

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad view not cleaned properly
Stayed 2 nights in Aug 2021

6/10 Okay

Safeldin

Traveled with family
Liked: Cleanliness, property conditions & facilities
AC problem nice front desk staff
Stayed 6 nights in Aug 2021
Response from MANAGEMENT on Aug 28, 2021
Dear Guest Thank you for your review. Your opinions are important for us. Best regards

2/10 Terrible

Mavjudakhon

Disliked: Staff & service, property conditions & facilities
The hotel's all staff needs to be educated well,
Stayed 3 nights in Aug 2021

8/10 Good

FOUAD

Traveled with family
over charge
it was ok but what I can't understand they charge you for something you order
Stayed 5 nights in Aug 2021
Response from MANAGEMENT on Aug 28, 2021
Dear Guest Thank you for your review. Your opinions are important for us. Best regards

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from MANAGEMENT on Aug 12, 2021
Dear Guest Thank you for your review. Your opinions are important for us. Best regards

2/10 Terrible

Wisam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
They are so bad and then my reservation for two person they did not let to other partner to go in with me because they said we have different rules if you are US citizen you should be your partner is match with your citizen !!!? that I told them that’s weird I never ever heard this rolls
Stayed 4 nights in Jul 2021
Response from MANAGEMENT on Aug 12, 2021
Dear Guest Thank you for your review. Your opinions are important for us. Best regards

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
I don't like that they change my room in second day and the reason was not clear to me they said it is technical issue. Also my window doesn't have any view it was next of air conditins !
Stayed 5 nights in Jul 2021
Response from MANAGEMENT on Aug 12, 2021
Dear Guest Thank you for your review. Your opinions are important for us. Best regards

10/10 Excellent

Hakem

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disappointing Stay
The hotel surroundings are too crowded. I could not sleep till 3am due to the noises. The announced price in the hotel is less by %35 than what’s on Hotels.com !! Very old and basic furniture
Stayed 3 nights in Jul 2021
Response from MANAGEMENT on Aug 12, 2021
Dear Guest Thank you for your review. Your opinions are important for us. Best regards

10/10 Excellent

Stavros

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2021
Response from MANAGEMENT on Aug 12, 2021
Dear Guest Thank you for your review. Your opinions are important for us. Best regards

8/10 Good

mohamad

Stayed 3 nights in Jul 2021
Response from MANAGEMENT on Aug 12, 2021
Dear Guest Thank you for your review. Your opinions are important for us. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Decent hotel, comfortable stay. Bit dated but ok for couple of days. Location is right next to airport bus station and taksim square.
Stayed 2 nights in Jun 2021
Response from MANAGEMENT on Aug 12, 2021
Dear Guest Thank you for your review. Your opinions are important for us. Best regards

8/10 Good

Haitham, Spain

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
the location of the hotel as it is close to everywhere. the staff at the reception are so helpful. Room is very small.
Stayed 2 nights in Nov 2020

8/10 Good

Wisam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Stayed 2 nights in Nov 2020

4/10 Poor

Hugo

Disliked: Staff & service
Stayed 1 night in Nov 2020

8/10 Good

Fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena opcion para un viaje corto.
El Hotel Golden Park tiene habitaciones no muy grandes, pero las camas son razonablemente confortables y el lugar es limpio. Sobre todo, su ubicacion es excelente en la ciudad, a dos minutos del Taskim Square, rodeado de restaurantes, a 5 minutos del servicio de autobus directo para el Aeropuerto de Estambul, etc. Para un viaje de negocios, o incluso para un viaje de pareja, sin duda que lo recomiendo. El precio es accesible, el personal amable, y el sector muy seguro. Si no eres muy exigente y te querés ahorrar problemas logisticos, esta es una muy buena opcion.
Stayed 1 night in Mar 2020

10/10 Excellent

MichelB, Los Angeles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk & bell desk personal. Great customers service.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Management on Mar 9, 2020
Dear Guest, Your opinions are important for us. Thank you Best regards

4/10 Poor

Verified traveler

Traveled with family
Doesn’t look like photos Slightly old style, tiny TV Good location
Stayed 5 nights in Feb 2020
Response from Management on Feb 18, 2020
Dear Guest, Your reviews are important for us. Thank you Best regards

6/10 Okay

Hiwa

Liked: Room comfort
Not bad
That hotel is good just for 1 or 2night not longer.hotel need repair and rebuild again.
Stayed 2 nights in Feb 2020
Response from Management on Feb 13, 2020
Dear Guest Your reviews are important for us Best regards

8/10 Good

Wisam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Stayed 5 nights in Jan 2020
Response from Management on Feb 13, 2020
Dear Guest Your reviews are important for us Thank you Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Management on Dec 26, 2019
Dear Guest, Your reviews are important for us. Thank you Best regards

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2019
Response from Management on Dec 4, 2019
Dear Guest, Your reviews are important for us. Best regards

6/10 Okay

Reda

Stayed 5 nights in Nov 2019

10/10 Excellent

Imad, Beirut, Lebanon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel, small rooms, triple room was good. Nice location close to everything.
Stayed 3 nights in Nov 2019
Response from Management on Nov 22, 2019
Dear Guest, Your rewievs are iportant for us. Best regards

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Management on Nov 21, 2019
Dear Guest Your reviews are important for us. Thank you Best regards

8/10 Good

Rabih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
It was very joyful the staffs were friendly and location was excellent for us
Stayed 2 nights in Nov 2019
Response from Management on Nov 21, 2019
Dear Guest Your reviews are important for us. Thank you Best regards

6/10 Okay

Mahmoud

Liked: Staff & service
Disliked: Property conditions & facilities
Stuff was helpful, very old and dark decoration in the room, breakfast was ok but it needs to improvement
Stayed 3 nights in Oct 2019
Response from Management on Nov 21, 2019
Dear Guest, Your comments are valuable for us Thank you. Best regards

2/10 Terrible

Mubarak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Management on Nov 21, 2019
Dear Guest, Your comments are valuable for us Thank you. Best regards

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Hello very nice hotel very nice staff
Stayed 1 night in Sep 2019
Response from Management on Nov 21, 2019
Dear Guest, Your comments are valuable for us Thank you. Best regards

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing good. I canceled my stay in this hotel. It is not clean
Stayed 2 nights in Jul 2019
Response from Management on Jul 19, 2019
Thank you for your review. Best regards

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019
Response from Management on Jul 19, 2019
Thank you for your review. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Management on Jul 19, 2019
Thank you for your review. Best regards

4/10 Poor

Verified traveler

Traveled with family
I only lick the location the room is so bad the tv is small 17 inch
Stayed 3 nights in May 2019
Response from Management on May 28, 2019
Dear Guest Thank you for your opinions are importat for us. Best regards

10/10 Excellent

Shaker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Management on May 10, 2019
Dear Guest, Thank you for your review. Best regards

2/10 Terrible

Usa

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Manager was so nice and professional and help me and all hotel nees to remodel to new style so dirty and smell and shower need to update carpet same and all there furniture need to be updat to new, this is my first time in this hotel. And last time
Stayed 14 nights in Apr 2019
Response from Management on Apr 30, 2019
Dear Guest, Thank you for your review. Your opinions are important for us. Best regards

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2019
Response from Management on Apr 9, 2019
Thank you for your review. Best regards

8/10 Good

elio

Liked: Staff & service, property conditions & facilities, room comfort
hotel location
it was amazing
Stayed 2 nights in Feb 2019
Response from Management on Mar 30, 2019
Dear Guest, Thank you for your review. Best regards