10/10 - 훌륭해요
Raja Tayyab
단체 여행
2025년 9월 29일
좋아요: 청결 상태, 직 원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a truly wonderful experience at the Great Fortune Hotel & Spa. The hotel itself is in a fantastic location, offering both comfort and convenience, but what made my stay especially memorable was the outstanding service provided by the staff.
A very special thanks goes to Bunyamin, the receptionist, whose professionalism, kindness, and genuine hospitality made me feel welcomed from the very first moment. He went above and beyond to ensure everything was perfect during my stay. His attention to detail, warm smile, and helpful guidance truly elevated my experience.
I would also like to sincerely thank his colleague Sarkan, who was equally attentive and courteous. Together, they created an atmosphere of comfort and trust, making me feel at home even while being away.
The hotel facilities, cleanliness, and spa experience were excellent, but it is the outstanding team spirit and dedication of Bunyamin and Sarkan that I will always remember. They are a real credit to the hotel, and because of them, I would not hesitate to recommend Great Fortune Hotel & Spa to anyone visiting Istanbul.
I look forward to returning soon.
Raja Tayyab
2025년 9월에 3박 숙박함
