숙박 시설의 전망

라조니 호텔 여행 후기

5 out of 5
라조니 호텔
Sütlüce ?mrahor Cd, 14, Istanbul, Istanbul

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 286개 이용 후기 중 165개" "
평점 8 - 좋아요. 286개 이용 후기 중 73개" "
평점 6 - 괜찮아요. 286개 이용 후기 중 25개" "
평점 4 - 별로예요. 286개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 286개 이용 후기 중 15개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

SUNGJOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Stay with Perfect Condition
it was comfortable stay for 3 nights. I stayed in Jr. Sweet Room Helpful and Friendly Staff, Breakfast was okay, Room condition was perfect with cleaning, and free shuttle bus service was valuable the most. Sultan Ahmet Mosque Area was little far but the shuttle bus that hotel provides drops you off in Taksim Square near by. I felt little hurt from Istanbul Taxi Overcharging during whole trip so this shuttle bus free offer meant a lot. I will definitely stay in Lazzoni for the next business trip again. In google images, Jr Sweet Room has balcony but this is wrong information. Deluxe Room does. :(
2017년 10월에 3박 숙박함
Dear Guest SUNGJOON, We are grateful for your supportive and constructive comments. We would like to remind you that we are very happy to know that you, our distinguished guests, have had a good time staying at our hotel. Such comments make us think that we are on the right path to providing good service. We would like to mention that Jr. Suits Rooms have decorative balconies. Terraced balconies are available in Deluxe Rooms with views.You have seen in your google image is decorative balcony. We apologize for the misunderstanding. We look forward to your next visit to your home in Istanbul. Sincerely / Lazzoni Hotel Management

10/10 - 훌륭해요

Hamed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front reception were kind, approachable and warmly welcomed me specifically Farzaneh. Great host, highly recommend them.
2024년 3월에 2박 숙박함
답변 제공: İlayda Ibrahım 님, 2024년 3월 27일
Dear Hamed, Thank you for your time writing a review about our property. We are looking forward to welcoming you again soon. Kind Regards, Guest Relations Manager,

8/10 - 좋아요

Ahmet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kann man machen, der Aufenthalt war Okay, Personal war nett und hilfsbereit
2024년 3월에 3박 숙박함
답변 제공: Guest Relations - Rim Arif 님, 2024년 3월 16일
Dear Mr. Ahmet, Thank you for taking the time to share your score, following your recent visit at Lazzoni Hotel Istanbul!We hope to see you again soon. Best Regards,

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The restaurant food as well as the view were incredible!! The only issue was a musty smell upon room entry each day as well as inundated with cigarette smoke from outside
2024년 3월에 5박 숙박함
답변 제공: Guest Relations - Rim Arif 님, 2024년 3월 16일
Dear Mr. John, Thank you for your review about Lazzoni Hotel.While we do sincerely apologize for the inconvenience caused, We are looking forward to the opportunity of welcoming you again soon for a memorable stay. Kind Regads,

10/10 - 훌륭해요

Cemil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Feels like home. Good place to stay.
2024년 3월에 7박 숙박함
답변 제공: Guest Relations - Rim Arif 님, 2024년 3월 13일
Dear Mr. Cemil Thank you for your review about Lazzoni Hotel.We are looking forward to seeing you again soon. Best Regards,

10/10 - 훌륭해요

Cemil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay
2024년 2월에 9박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 2일
Sayın Cemil Bey,Yapmış olduğunuz puanlama için teşekkür eder sizi en kısa zamanda tekrar otelimize bekleriz.

10/10 - 훌륭해요

Cemil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They make us feel like home every time we come here. The staff is great and helpful. It is like our home in Istanbul.
2024년 2월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 17일
Dear Mr. Cemil, Thank you for your time writing a review about your stay at Lazzoni Hotel. We are very delighted to learn that we have yet successfully delivered another memorable experience for you. Looking forward to seeing you again very soon. Best Regards,

6/10 - 괜찮아요

Ali

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 18일
Dear Guest, Thank you for taking the time to review your stay at Lazzoni Hotel, We are very sad to learn that we were not successful in delivering the full experience for you, we are looking forward to the opportunity of welcoming you again in the near future. Best Regards,

6/10 - 괜찮아요

Samet

2024년 2월에 5박 숙박함
답변 제공: Guest Relations - Rim Arif 님, 2024년 3월 21일
Dear Mr. Samet, Thank you for taking the time to write a review about Lazzoni Hotel,We will appreciate it so much if you can share with us more details about your stay and score. Best Regards,

10/10 - 훌륭해요

Emre

2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 6일
Değerli Misafirimiz,Puanlamanız için teşekkür eder sizleri tekrar Lazzoni Hotel'de görmekten mutluluk duyacağımızı iletiriz.Saygılarımızla

10/10 - 훌륭해요

Altug

2023년 12월에 8박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 10일
Değerli Misafirimiz, Zaman ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz. Sizleri bir sonraki konaklamanızda tekrar otelimizde ağırlamaktan mutluluk duyacağımızı belirtir.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have traveled extensively in my life and stayed in 100's of hotels. I have to say that this hotel has the best customer service that I have ever experienced. They make me feel at home and seek to meet my every need and want. The facilities are excellent and the price is reasonable. I highly recommend this property. J. Mitchell Johnson
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 12일
Dear J.Mitchell Johnson,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon!Sincerely,Halima Rahmatova

10/10 - 훌륭해요

Lora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is a little out of the way, but the service had been amazing. Kerem, the assistant manager was super helpful, when we got a taxi driver tried to scam us, he went out of his way to help us. We had a seaview room and the view was amazing , we enjoyed it greatly.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 5일
Dear Lora ,All of us at Lazzoni Hotel Istanbul would like to thank you for your comments regarding your stay with us. We are delighted to read that you enjoyed the hotel and its facilities. We would like to take the opportunity to thank you for recognizing the high level of our facilities and service. Your excellent feedback will be shared with our team. We look forward to welcoming you back soon. Kind Regards,Halima Rahmatova

10/10 - 훌륭해요

tajuddin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel, very clean, excellent and friendly staff. Can’t complain
2023년 11월에 4박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 30일
Dear Tajuddin ,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon!Sincerely,Halima Rahmatova Guest Relations Manager

10/10 - 훌륭해요

Petronela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel and the staff. Everyone was so helpful and sweet even surprised with a little birthday cake. Could not recommend enough! Thank you Lazzoni Hotel, will definitely come back. :)
2023년 10월에 4박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 30일
Dear Petronela ,We would like to thank for your kind review .It's great that you appreciated gracious service of our teams and other features and amenities.We do hope welcome you soon in the future.Sincerely ,Halima Rahmatova

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 26일
Dear valuable guest ,We would like to extend our thank you for voting our beautiful property .Looking forward to welcome you soon.Sincerely Halima Rahmatova

10/10 - 훌륭해요

Pradeep

2023년 10월에 1박 숙박함
답변 제공: Erman Agca 님, 2023년 10월 23일
Dear Pradeep,Greetings from Lazzoni Hotel,Thank you very much for sharing your feedbacks.We will be happy to welcome you back again in Lazzoni Hotel.

10/10 - 훌륭해요

Sibel

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 13일
Sayın Sibel Hanım,Lazzoni Otel'i tercih ettiğiniz ve zaman ayırıp bizi değerlendirdiğiniz için teşekkür ederiz.Sizi, en kısa zamanda tekrar Lazzoni Otel'de misafir edebilme dileklerimizle.Saygılarımızla ,Lazzoni Hotel Yönetimi

2/10 - 너무 별로예요

Muharrem Bahadir

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
İnanılmaz kötü resepsiyon,alınan kaporoya rağmen konaklama ücretinin hepsini yeniden çektiler.Odada sigara içilmez ibaresi bir fındık büyüklüğünde ve sigara cezası 100 €.ibareyi görmeyip camın önünde sigara içtim ve anında kapım çalındı odada muhtemelen kamera var.
2023년 10월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 10일
Sayın Muharrem Bey ,Öncelike otelimize göstermiş olduğunuz ilgiden dolayı teşekkür ederiz.Otel kuralları gereği odalarımızda sigara içilmemektedir,bu uygulamanın amacı misafirlerimizin her konaklamasında daha temiz ve kokusuz oda servisi verebilmek için yapmaktayız . Otelimizin üc ayrı ana alanlarında sigara içme yerleri mevcuttur. Anlayışınız için teşekkür eder,Sizleri tekrardan otelimizde görmekten memnuniyet duyarız.Saygılarımızla ,

2/10 - 너무 별로예요

Arsim

2023년 9월에 4박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 30일
Dear Arsim,Thank you for choosing Lazzoni Hotel Istanbul and for voting our unique property.We strive to provide a personalized service experience for every guest; therefore your feedback is very precious for us thus please do contact us with details of where we failed so that we can work on our shortcomings.Sincerely ,Halima Rahmatova

10/10 - 훌륭해요

HUSEYIN

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As usual , home away from home . This hotel has become almost like my only choice in İstanbul . Great value for money and super professional service , look forward to the next visit
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 9일
Dear Huseyin ,We are very glad to receive your high rating and kind comment about your stay at Lazzoni Hotel .Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Lazzoni Hotel Istanbul experience for another memorable stay.

10/10 - 훌륭해요

volkan

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 9일
Dear Volkan,We would like to extend our thanks for rating our unique property. Thank you for taking the time to rate your experience at Lazzoni Hotel Istanbul. We would like to welcome you back as soon as possible in our property. We wish you a pleasant day.Your Sincerely,

8/10 - 좋아요

Lemar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
Check-in was smooth, the staff were very friendly. Only stayed for one night, so didn’t get to explore the area but it seemed quiet. There are some local restaurants just few mins walking distance. Overall, decent stay, the hotel was very clean, rooms looked same as pictures.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 9일
Dear Lemar ,We genuinely value and appreciate your feedback and we are delighted to read how much you enjoyed your experience with us. We would definitely be looking forward to the opportunity of welcoming you back in the future.Warm Regards,

8/10 - 좋아요

Hamza

2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 3일
Dear Hamza,We would like to extend our thanks for rating our unique property. Thank you for taking the time to rate your experience at Lazzoni Hotel Istanbul. We would like to welcome you back as soon as possible in our property. We wish you a pleasant day.Your Sincerely

8/10 - 좋아요

Maryam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 27일
Dear Maryam ,We are very glad to receive your high rating about your stay at Lazzoni Hotel Istanbul.Guest feedback is the best source of motivation for us ,inspiring us to perform even better quality of service for our guests .Look forward to welcoming you again .Sincerely ,

10/10 - 훌륭해요

Khalifah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
KHALIFAH ALDHAFEERI
Everything was amazing clean and quiet with good location I don’t like only the pillows was so hard and solid
2023년 9월에 1박 숙박함
답변 제공: Erman Agca 님, 2023년 9월 25일
Dear Mr.Khalifah,Thank you very much for having Lazzoni Hotel in your recent stay.Please be informed that your comments are very important for us,We will be happy to welcome you back again in Lazzoni Hotel.Best Regards

10/10 - 훌륭해요

HUSEYIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As usual , it has been a great pleasure staying in this exquisite and very elegant atmosphere . Needless to say , every member of the staff is just so professional and very obvious handpicked which shows the utmost business acumen of the hotel management . Definitely the overall stay experience here is superb and no wonder , I will be back here in like ten days .
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 19일
Dear Huseyin,Thank you for sharing your kind review and rating about your recent stay with us. We are delighted to learn that you had a memorable experience and our tailor-made service impressed you. We assure you that we will continue to enhance our legendary standards as well as service. We would like to welcome back you soon.Kind Regards,Halima Rahmatova

10/10 - 훌륭해요

Cemil

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every time the staff makes us feel like we’re at home. Wonderful time in Istanbul and this hotel makes it so special. Gokhan bey is a must have in the hotel. He made our stay very special.
2023년 8월에 3박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 8월 21일
Dear Mr.Cemil ,Thank you for your recent review of Lazzoni Hotel Istanbul! We appreciate you taking the time to provide us with your feedback. Making our guests feel comfortable is one of our priorities and we are more than happy to read that our teams provided you with a beautiful stay. We would be honored to welcoming you back in our property.With kind regards,

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 21일
Dear Dennis ,We would like to extend our thanks for rating our unique property. Thank you for taking the time to rate your experience at Lazzoni Hotel Istanbul. We would like to welcome you back as soon as possible in our property. We wish you a pleasant day.Your Sincerely,

10/10 - 훌륭해요

HUSEYIN

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent value for money, feels like a midtown NYC hotel, extremely well decorated , very professional and friendly staff. The views of the rooftop restaurant are breathtaking, definitely a must to see if you are visiting Istanbul
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 8월 18일
Dear Mr. Huseyin,On behalf of the whole team, we thank you very much for having taken the time to share this wonderful comment on Expedia. We are beyond happy to read that you enjoyed our location, restaurants, as well as the gracious service of our team. Looking forward to seeing you again, Sincerely,Guest Relations Manager

10/10 - 훌륭해요

Nuray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Geweldige hotel….zeker een aanrader! Personeel heel vriendelijk 😊
2023년 7월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 7월 26일
Dear Nuray ,Thank you for taking time tos hare your comments after your recent stay at Lazzoni Hotel Istanbul! We hope that we willl have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at our unique property.Yours Sincerely;Guest Relations Team

10/10 - 훌륭해요

Cemil Aydin

2023년 7월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 7월 20일
Dear Cemil Aydın,Thank you for rating your Lazzoni Hotel Istanbul. We are delighted to have met your expectations. We look forward to welcoming you back soon!Sincerely,

10/10 - 훌륭해요

Ana paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Divino hotel
Hotel hermoso, tranquilo, muy bien decorado, muy buen desayuno, linda zona, mil veces mejor que parar en Sulthanamet, más tranquilo, muy buen servicio de transfer a algs zonas, spa y piscina divinos, lo mejor es el horario! Abierto hasta las 23!! Deberia estar un poco más caliente el agua. Hicimos Haman, muy bueno!, un placer, habitación divina. Me encantó el pianista tocando en el desayuno y hermosa la vista desde restó.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 7월 17일
Dear Ana Paula ,We are very glad to receive your high rating and kind comment about your stay at Lazzoni Hotel Istanbul. We are happy to read that we were able to impress you with our room, spa and hotel service in general. Guest feedback is the best source of motivation for us, inspiring us to perform even better quality of service for our guests. We sincerely hope to welcome you back in the nearest time. Kind regards,

8/10 - 좋아요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel in quite area
2023년 7월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2023년 7월 10일
Dear Mohammed,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon!Sincerely,Guest Relations Team

10/10 - 훌륭해요

Cemil Aydin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home sweet home
Every time we stay we feel like home. We love this hotel. The staff is amazingly helpful and friendly. Valet service is great. Breakfast buffet is awesome. The rooms and its decoration is great. Lovely hotel and nice place to stay.
2023년 7월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 7월 7일
Dear Cemil Aydın,All of us at Lazzoni Hotel Istanbul would like to thank you for your comments regarding your stay with us. We are delighted to read that you enjoyed the hotel and its facilities. We would like to take the opportunity to thank you for recognizing the high level of our facilities and service. Your excellent feedback will be shared with our team. We look forward to welcoming you back soon. Kind Regards,Guest Relations Team

2/10 - 너무 별로예요

Hongyi

좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 6월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 7월 3일
Dear Hongyi,Thank you for your time to review regarding your stay at Lazzoni Hotel Istanbul!We would like to inform you that even though we called to contact you in order to collect more details about your stay, we could not reach you through your mobile number that shared with us upon arrival.Please note that we strive to provide a personalized service experience for every guest; therefore your feedback is very precious for us thus please do contact us with details of where we failed so that we can work on our shortcomings.We will be looking forward to welcoming you back so that we can have a chance to provide a flawless experience for your next stay.Kind Regards,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Girişte karşılama yoktu. Lobiye gittiğimizde biraz yoğun olduğunu, bekleme koltuğunda beklememizi söylediler. Otele varış saatimiz 12’ye yakındı bu arada. Geçtik beklerken boş oldukları halde çağırmadılar ben gittim giriş işlemleri için. Suratları asıkdı. Saat geç diye belki yorulmuştu personel ama bende yorgundum. Adana’dan gitmişim gece saat 12 öyle bir karşılama hoş değildi. Otel genel olarak temiz, konum iyi. kahvaltı satın almıştım güzeldi. Mini dolap çok pahalı. Bir jelibon 70 tl şaka gibi..
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 6월 6일
Değerli misafirimiz ,Lazzoni Hotel Istanbul'a göstermiş olduğunuz ilgiden dolayı teşekkür ederiz ,Otelimizin giriş saati 14:00 olup,müsaitlik durumunda erken giriş yapılmaktadır ,Belirtmiş olduğunuz konularda dikkat edeceğimizi ve ekibimizle konuşacağımızı bildirmek isteriz ,Sizleri tekrar otelimizde görmekten ve daha iyi hizmet vermek için sabırsızlanıyoruz,Saygılarımızla ,Lazzoni Hotel Management

8/10 - 좋아요

Viktoria

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel - 5 star - top for business
It’s a very nice hotel - the breakfast is great - all cultural styles are presented! The staff is very kind and helpful. The view from the bar and rooftop is super- the quality of wine and the drinks at the bar were excellent. The service in the restaurant could be better - absolutely outstanding. The rooms are very clean - lovey soap and the beds and towels were changed every day. The house keeping ladies were fantastic - they even folded my clothes - 100% 5 star for the cleaning ladies. I highly enjoyed my stay. It’s a top address to say - my only remark would be to isolate the rooms better, so you don’t hear the ring every time the elevator opens when you are in your room or stop the ring for the elevator. Another issue is that the shopping areas and top restaurants are far away, so within walking distance you don’t find the luxury shops such as Hermès etc. is ca. 20 minutes by taxi as there is a lot of traffic around the hotel.
2023년 5월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2023년 5월 31일
Dear Viktoria ,Thank you for staying with us and sharing your wonderful experience. We are honoured to read that you enjoyed our unique hotel and its facilities. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Lazzoni Hotel Istanbul experience for another memorable stay.Kind Regards,

8/10 - 좋아요

Mohammad

2023년 5월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 5월 26일
Dear Mohammad ,We would like to extend our thank you foe your kind rating,We hope to see you soon for another memorable experience ,Best Regards ,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Great hotel with good facilities. Make sure you have your swimming cup for the hotel pool, otherwise you wil be charged 100 Lira per cup....
2023년 5월에 5박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 5월 24일
Dear valuable guest,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon!Sincerely,Guest Relations Team

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 5월 10일
Dear our guest,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon!Sincerely,Guest Relations Team

10/10 - 훌륭해요

Nahema

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 4월 9일
Dear Nahema ,Thank you for staying with us and sharing your rating on the Expedia ,We look forward to the pleasure of welcoming you back to Lazzoni Hotel Istanbul experience for another memorable stay ,Best Regards ,

10/10 - 훌륭해요

AHMET FARUK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 3월 27일
Dear Ahmet Faruk,•Dear ****;We would like to extend our thanks for rating our unique property. We would like to welcome you back as soon as possible in out hotel. We wish you a pleasant day.Your Sincerely,

10/10 - 훌륭해요

JOSEF

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had an amazing stay
Stayed for 2 nights. The hotel has good access to both international airports and was 15-25 minutes away from all major attractions in Istanbul. The staff were very friendly and helpful and the spa was great. Great terrace with views and good breakfast buffet. We will be back soon
2023년 3월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 3월 22일
Dear Josef Guttman,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We are glad you enjoyed our Spa and gracious service of our team.We look forward to welcoming you back soon!Sincerely,

10/10 - 훌륭해요

Sonali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, safe property with great staff. Excellent breakfast. Property is a little away from main tourist areas, so getting back, we were always charged a premium. Uber is very convenient when traveling to attractions.
2023년 3월에 4박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 3월 20일
Dear Sonali ,Thank you for your comment at Lazzoni Hotel Istanbul experience .We are quite delighted to have met your expectations during your stay .Your valuable comment about our cleanliness , breakfast and wonderful service of our team have been shared with them , thank you for encouraged us to improve ourselves for better guest satisfaction . We look forward to welcoming you back soon ! Sincerely,Halima Rahmatova

10/10 - 훌륭해요

Muthaffar

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe, transportation .
2023년 3월에 4박 숙박함
답변 제공: Guest Relations Team 님, 2023년 3월 16일
Dear Muthaffar ,We are delighted to have met your expectations during your stay . Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon !Best Regards ,

10/10 - 훌륭해요

Emir

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply the best😁
IT was amazing... I have been so many Times in this hotel and really its special one, one of the best in Istanbul. SPA Ares is amazing, my favorite. Also breakfast is so good and delicious.... Service during breakfast is very well...specialy lady named Setareh who was so helpfull and smile face all time... Thank you so much...
2023년 3월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 3월 14일
Dear Emir ,Thank you for rating Lazzoni Hotel Istanbul experience .We are happy to have met your expectations during your stay ,Your valuable comment about our colleagues have been shared with relevant department,We look forward to welcoming you soon ,Best Regards ,

10/10 - 훌륭해요

Amaka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel
The hotel was amazing and the staff were extremely friendly myself and my family thoroughly enjoyed our stay. The only thing that could be better is their breakfast it is very underwhelming and has limited options and also the rules around using the swimming pool. The upstairs restaurant staff were rude and lied about having reservations. Aside from that this was the best hotel I stayed in in a long time and I highly recommend
2023년 3월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 3월 8일
Dear Amaka Ikpeazu,Thank you for having time to share your wonderful reviewed on the Expedia ,We are happy to hear that you enjoyed gracious service of our team . Rest assured that we have addressed your feedback with the relevant teams accordingly .You will always be more than welcome in our unique property .Best Regards ,

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The design of the hotel is pure perfection, not a fault in site. The staff attentive, helpful and polite. Facilities are clean, a place you never want to leave!
2023년 2월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2023년 3월 8일
Dear Sarah ,Thank you for taking the time to provide your detailed feedback following recent stay at Lazzoni Hotel Istanbul. We are so pleased to hear you had such a wonderful stay and high level of facilities , service .Your excellent feedback will be shared with our team.We look forward to welcoming you back soon .Kind Regards ,

10/10 - 훌륭해요

Zahraa

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel, would recommend anyone going to Istanbul to stay there. The staff are very attentive and helpful and the hotel it stunning
2023년 2월에 5박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 3월 4일
Dear Zahraa,We would like to extend our thank you for sharing your wonderful comments Lazzoni Hotel Istanbul experience .We are delighted that we have met your expectations during your stay ,Your valuable comments about our team have been shared with them ,Look forward welcoming you soon in our property.Best Regards ,