10/10 - 훌륭해요
YOURI
출장 여행
2023년 9월 12일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Staying here for a week.
First of all, I truly would like to appreciate all hard work of Mr.Enis. He is really kind and professional. I will not forget all your warm welcoming and caring of customers. (all the best for you!)
I stayed this hotel for a week. Even though room is quite small, it was pretty convenient to stay and work(desk is big enough to do anything..!) However, Wifi was too weak to run the program for my working..! Thanks to helpful staff, I could use wifi router extension and it was OK.
I use Sauna every evening. It was good enough to release the stress sweating and relaxing. Ali(staff) was very kind and nice guy trying to offer anything for me to make feel comfortable.
I just would like to mention just one thing..! Smoking issue...!
I found and reported that cleaning lady was smoking in the empty room(after a customer check-out) opening all windows and turning on A/C very strong to blow out smoke smell...! However, smoking smell came to my room very strongly.. so I could found her smoking in the room and she was pretending that she was not doing anything wrong..!(the floor where I stay was for non-smokers). I was very shocked..literally.
I travel a lot and stay a lot of hotels.. but I can say that this disappointing happening is the very first time in my life.
I hope this will not happen again for next customers who will stay in this hotel.
Except for that issue, I had good service from this hotel and I was happy to stay here.
YOURI
2023년 9월에 7박 숙박함