Most terrible stay experience of life. Booked hotel for 3 days, left it in a day due to pathetic experiences, very bad location - high slope area (dont be carried thinking it's in Sultanahmet. Bad location with difficult connectivity, not even taxis preferred dropping until hotel especially after snowfall)
Staff weren't helpful. No proper heater in room - just a small diffuser in centre of room which couldnt maks room warm in winter.
Location of beds were so unplanned you cant watch TV from bed. Moreover TV wasnt working.
Bathroom flush wasnt working properly. Column in centre of room making uncomfortable for walking.
Overall i would never prefer turning back to this hotel as i paid money again for another hotel and preferred losing money of already booked 2 more days which i didn't stay. Since staff wasn't helpful as said before, i didn't expect a single penny will be refunded for days i wasnt staying and the same happened. I lost money for remaining days and they said they wont give it back.
But i am happy i left the hotel and found amazing hotel and location in other area - Gulhane.