The food options were just ok for buffet and very over priced. The private onsen was lovely. Unfortunately the kids pool was very loud in the evening so it made it hard to enjoy.
Also was suprised that there really was no view of Mount Fuji which had been advertised.
Western style hotel up in the mountains of Izu. Isolated and peaceful. Pricey.
Pros:
- spectacular view of Mr Fuji from certain rooms
- deluxe rooms with private outdoor onsen bath
- kid/baby friendly
- pet friendly rooms available
Cons
- very limited dining options - the one restaurant at the hotel closes at 9pm (ie no late night room service)
- no vending machines on-site, nearest convenience store is 15 min drive away
- restaurant is very pricey - we preferred to drive into town for better value
Issue at check in - we made sure to reserve 2 nights in a room with a view of Mt Fuji but were put in a โgarden viewโ room for the first night. After complaining we were given the correct room for the second night. Disappointing, considering the only reason we chose to stay here is for the Mt Fuji view.
Loved the amazing staff. Rooms with hot tubs and room service were great. Restaurant on site was nice, but more than we were prepared to spend at a restaurant in Japan. We found a couple of nice places in the nearby town where we enjoyed more traditional Japanese-style meals/ambiance. Overall we were very happy with our stay here. But again, hands down the staff was superb.
The hotel itself is really good. We did enjoy our stay. However, people need to be aware that closest convenience store is around 4.4kms. Unless you drive then you eat food from the hotel service :)