Find hotels near Jahaz Mahal, Delhi from ₩14,588

"I did not request any room upgrade. However, the staff upgraded my room without my consent and charged me for it. I have repeatedly requested a refund for this unauthorized charge, but my concerns have been ignored. I would like to know why a room upgrade was made without my request. sincerely request that they refund this charge."

"The breakfast is excellent. Lot of different cousins "

"I am a regular international traveler and have stayed at multiple Hilton properties globally—this was by far one of the worst experiences. I had prepaid for a 5-night stay at a premium rate. The property was in poor condition—under maintenance, rooms with a foul smell, and overall substandard upkeep. Despite this, I stayed for 3 nights due to time constraints. I then checked out early and did not use the remaining 2 nights. I was assured by hotel staff that this would be resolved when I returned, which is why I vacated the room. Had I been told otherwise, I would have continued using the room I had already paid for. I even returned for one night and requested a simple adjustment—accommodate one night from the unused stay and I was willing to forgo the other. Instead, I was made to pay additionally, while still receiving no refund for the 2 unused nights. The coordination between the hotel and Hotels.com was equally poor. Each blamed the other for non-response. After repeated follow-ups, they finally connected—only to deny the refund. I was left stranded with this decision on the day I returned, when I could have easily booked a better hotel had this been communicated earlier. To add to this, I was told they would “check cameras” to verify my movement—completely unacceptable. This reflects poorly not just on the hotel but also on Hotels.com. I request: * Refund for the 2 unused nights * A written apology from both the hotel and Hotels.com "

"The hotel needs an update. Breakfast and staff is great."

"The rooms were small, bathrooms slippery, water supplied unclean. Food in Restaurant was stale. Felt overcrowded in lobby, Restaurant. Entry and departure staff were professional and friendly."

"Property is well situated and shows well. One big complaint is that the TV in the room was not functioning and despite complaint the remote was replaced bot nothing worked."

"Quiet , small, Simple ,clean Convenient to pvr ,mall and yellow metro"

"All the staff was responsible and rooms was clean and specious and location is also good"

"I had a perfect stay at the Sheraton - so much so that I came back the following week. The staff are absolutely wonderful and the pool is just a lovely bonus. Well equipped gym (not that I used it) and the rooms are great. Breakfast is fantastic. There’s a lovely shopping mall with cool bars and restaurants right next door. A great place to explore delhi. All the staff were fantastic, especially Kapish, Prince and Jeremy front of house. Prakash on the door, Kusum and Arjun in the restaurant and Guita in housekeeping!"