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Gran Melia Jakarta

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Luxury
VIP Access
5.0 star property
8.8

Excellent

Elegant sanctuary in Jakarta

Friendly staff welcome guests with warm recognition that makes repeat visitors feel at home in this luxury retreat. Three distinct restaurants and a poolside bar serve refreshments. After exploring Jakarta's business district, the YHI Spa offers indulgent treatments for complete relaxation.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩148,990
₩180,278 total
includes taxes & fees
Jun 1 - Jun 2

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About this property

Gran Melia Jakarta

  • Luxury family-friendly hotel near Blok M Square
  • Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Gran Melia Jakarta. Indulge in a facial, aromatherapy, and a massage at YHI Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Babysitting (surcharge), bicycle parking, and a banquet hall
  • Room features
  • All 334 rooms offer comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like premium bedding and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Childcare services and free infant beds
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with designer toiletries and separate tubs/showers
    • 42-inch HDTVs with premium channels
    • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 35 for adults and USD 35 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 40.00 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Frequently asked questions

Does Gran Melia Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Gran Melia Jakarta?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Gran Melia Jakarta on Jun 1, 2026 start from ₩148,990, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Melia Jakarta pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Gran Melia Jakarta?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Gran Melia Jakarta?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Gran Melia Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Gran Melia Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Golden Triangle and Ambassador Mall. Kuningan City Mall and Lotte Shopping Avenue are also within 2 mi (3 km). Kuningan Station is 10 minutes by foot and Rasuna Said Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

7.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 249 out of 469 reviews
Rating 8 - Good. 171 out of 469 reviews
Rating 6 - Okay. 31 out of 469 reviews
Rating 4 - Poor. 11 out of 469 reviews
Rating 2 - Terrible. 7 out of 469 reviews

Reviews

Verified

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities
It was a beautiful place with very nice staff.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, amenities
Very friendly check-in
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sean C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
A hotel that actually fits its five star rating. Excellent quality accommodation, rooms and common areas. Can select from a wide range of breakfast buffet options. Most noticeable was the excellent customer service, prompt responses to requests and amazingly friendly and helpful staff. Will definitely look to stay again.
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and spacious rooms. Friendly staff, good dining options
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, amenities
The surprise upgrade and friendly staff at checkin and checkout were a highlight for me. Well done!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities
Staff people at Red Level were simply amazing ! Travelling a lot - it is very nice to see people passionate about their work to make you feel home. thank you!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that I’ve stayed in Jakarta. Clean and spacious room with exceptionally polite and efficient staff. Special mention to the lobby lounge which has a proper smoking room which you don’t see much these days!….highly recommended, will definitely be back again!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Melia Jakarta

Ideally located for work locally - staff helpful and friendly
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the place. The people, the location, the access, the security, the rooms, the cleanliness, the water pressure, it's the real service. Did I mention the people good
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Melia Jakarta

Ideal location for project work near by - very friendly and helpful staff
Stayed 4 nights in Sep 2024
Verified

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities
I have stayed at this hotel a number of times. it's convenient for Jakarta traffic. The team at the hotel are always super responsive and supportive and I always appreciate their warm welcome.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed enough times at this hotel to feel as though it really is a home away from home. I love how the team here recognize me and service is professional, warm and welcoming. Just back from Java and it was bliss to experience the lovely cool, white, crisp bed linen and the enormous bath towels which I always love at this hotel. But the cream that rises to the top here is how wonderful the team is and how they always care for me - it will be hard to go back to reality!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Melia Jakarta

Ideally located for work locally - staff helpful and friendly
Stayed 10 nights in Aug 2024
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel indeed
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly and helpful. Very clean hotel. Near the shops. We used the spa and the service was excellent as well.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

dudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite hotels
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

SPENCER G

Liked: Cleanliness, amenities, property conditions & facilities
I actually love the courtesy and care shown by the hotel team.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Melia Jakarta

Ideally located hotel for work locally
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Clarence

Liked: Cleanliness, amenities, property conditions & facilities
Very good service.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very good customer support. I will definitely stay here again.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

AMEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It deserves 5 stars !

Back a second time into this hotel. It’s still ine of the best hotel in Jakarta.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! We had the most beautiful experience here. The only hard part was leaving
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room service! All good!
Stayed 4 nights in Nov 2024