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이비스 스타일스 자카르타 선터 여행 후기

3.5 out of 5
이비스 스타일스 자카르타 선터
Jalan Gaya Motor I, Sungai Bambu, Jakarta

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 43개 이용 후기 중 14개" "
평점 8 - 좋아요. 43개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 43개 이용 후기 중 6개" "
평점 4 - 별로예요. 43개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 43개 이용 후기 중 2개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sigh!Requested foods keep the frezzer nothing done
Requested to keep the foods into the freezer when I collected it those foods aren’t form in ice 🤔. It just cold! Disappointed! Sigh!!!
2023년 11월에 14박 숙박함
답변 제공: Yohanes Molan 님, 2023년 12월 27일
Dear Valued Guest,Warmest greetings from ibis Styles Jakarta Sunter,Thank you for sharing your feedback regarding your visit at ibis Styles Jakarta Sunter. It's always an honor to received any feedback from our guest. We are feel sorry to know that your experience didn't met your expectation; and therefore please allow me to express our sincerest apology.at ibis Styles Jakarta Sunter, we always try to provide a superior service to our guest and therefore your comment will be important for us. Please rest assured that we already take an appropriate action regarding the issues to prevent any further occurrence in the future.Once again thank you for sharing your concerns, and we hope you will give us another opportunity to serve you well by welcoming you again at ibis Styles Jakarta Sunter.Sincerely Yours,Yohanes MolanFront Office Manager

2/10 - 너무 별로예요

Sarah

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Getty Hendry

2023년 8월에 1박 숙박함
답변 제공: Yohanes Molan 님, 2023년 9월 28일
Dear Getty Hendry,Warmest greetings from ibis Styles Jakarta Sunter.We are happy to received your perfect scores through Expedia. This feedback is important for us and we believed that this feedback will be serve as an encouragement for all of the staff to strive and continuously improve the quality of the services.Sincerely Yours,Yohanes MolanAsst. Front Office Manager

10/10 - 훌륭해요

Diego

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Yohanes Molan 님, 2022년 12월 21일
Dear Diego,Warmest greetings from ibis Styles Jakarta Sunter,Thank you for your excellent score review through expedia. We are glad to hear that you had a great experience during your stay with us. We assure you that this positive feedback will be delivered to all our team member, because We believed this positive feedback will encourage all of the team to strive and continuously deliver the best quality of services.Once again thank you for your feedback and We hope We can Welcoming you again on your next visiti to Jakarta.Sincerely Yours,Yohanes MolanAsst. Front Office Manager

10/10 - 훌륭해요

Diego

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Yohanes Molan 님, 2022년 12월 8일
Dear Diego,Warmest greetings from ibis Styles Jakarta Sunter,Thank you for sharing your experience during your stay at ibis Styles Jakarta Sunter. We are happy to know that you got a great experience during your stay with us. We will share this positive feedback to our team as We believed that this positive feedback will encourage all off the team to strive and continuously deliver the best quality of service. Once again thank you for your feedback and We hope we can welcoming you again at ibis Styles Jakarta Sunter in the future.Sincerely Yours,Yohanes MolanAsst. Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2021년 8월에 2박 숙박함
답변 제공: AL 님, 2021년 9월 1일
Dear Valued Guest, Warmest greeting from ibis Styles Jakarta Sunter, Thank you for sharing your experience during your visit to ibis Styles Jakarta Sunter. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Al Fajrin Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2021년 8월에 3박 숙박함
답변 제공: AL 님, 2021년 9월 1일
Dear Valued Guest, Warmest greeting from ibis Styles Jakarta Sunter, Thank you for sharing your experience during your visit to ibis Styles Jakarta Sunter. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Al Fajrin Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good and staff very nice
2021년 8월에 2박 숙박함
답변 제공: AL 님, 2021년 9월 1일
Dear Valued Guest, Warmest greeting from ibis Styles Jakarta Sunter, Thank you for sharing your experience during your visit to ibis Styles Jakarta Sunter. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Al Fajrin Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2021년 7월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and busy road
2021년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
We booked last minutes for the location. Breakfast has many variety. The bathroom could be cleaner.
2020년 1월에 2박 숙박함
답변 제공: Wisnu Prasetyo 님, 2020년 1월 10일
Dear Mr / Mrs. We are delighted to know that the facilities and service provided by our staff has met your expectation. Please allow me to express my sincerest apologies for the bathroom cleanliness, were not met your expectation. Together with Housekeeping team we will continuously improve our quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Wisnu Prasetyo Front Office Manager

10/10 - 훌륭해요

Yueh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

Madhu kumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good and staff is nice with customers
2019년 3월에 3박 숙박함
답변 제공: Prasetyo,WISNU 님, 2019년 5월 28일
Dear Mr. Madhu Kumar Thank You for choosing ibis Styles Jakarta Sunter for your accomodation. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look froward to welcoming you again in the near future. Best Regards

10/10 - 훌륭해요

Madhu kumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is good place
2019년 5월에 2박 숙박함
답변 제공: Prasetyo,WISNU 님, 2019년 5월 28일
Dear Madhu Kumar, We very much appreciate your comments regarding your stay recently at ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

6/10 - 괜찮아요

Abhishek

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Facilities look old, too many mosquitoes in the lobby where we were sitting. But as a budget hotel for that price is ok.
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

Edwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 4박 숙박함
답변 제공: Prasetyo,WISNU 님, 2019년 5월 28일
Dear Mr Edwin, Thank you for Choosing ibis Styles jakarta Sunter as your accomodation. Surely we are very happy to accept this. It is an honour for us to welcoming you. Thank you for sharing your experience. We hope to see you again soon for another magnifique journey with us. Sincerely

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overall stay was ok. The shower room door had small issues with locking. The gym was also kind of small. However for the price point I must say it is decent enough to have a repeat stay.
2019년 3월에 3박 숙박함

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Perfect
2019년 3월에 4박 숙박함

10/10 - 훌륭해요

Alan

Clean and Safe
Clean and friendly staff with adequate amenities
2018년 8월에 2박 숙박함

8/10 - 좋아요

J M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was expecting a very good stay, new hotel modern etc however rooms are quite small and the bed is not so comfy. The service Was very slow and we had to ask for service at the pool bar many times before someone could be bothered to serve us. Then the food was average and half the items on the menu were not available. Breakfast was very bad, limited choice and not very appealing. Wouldn’t come back
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

Chris 님, Sydney

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not comfortable for family
I stayed at IBIS Sunter, at first I was surprised with the size of the room. This visit was the very first time I stayed in Indonesia with a tiny room. If staying at the hotels in overseas, I can totally understand the small size, but normally hotel in Indonesia are quite roomy. The food most of them are cold or warm, not hot enough, I was looking forward to trying on with Wedang Jahe, that was cold, and the staff told me that they forgot to plug the cable ON :-(. Then the next days, I tried my second luck again with the wedang jahe, but the taste was so plain. Even my friend who are lives in Jakarta can't even eat it. Overall experience for the buffet I give 4 out of 10. I do not mind to stay there as only for a couple of days, but for staying longer or bring the family, I will not recommend as the place is not friendly area: food, small swimming pool and not sufficient for the kid's playground. For the bathroom, I keep ask for more toilet paper. I guess most Indonesia people use the spray water instead of toilet paper. So I have to ask the cleaning serving to add at least 1 toilet paper per day. Thanks
2018년 3월에 2박 숙박함

8/10 - 좋아요

Tonny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Andreas 님, Los angeles

Hotel
Minin facility, very simple breakfast, alot of people come back hotel in condition drunk
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

Dirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ibis Styles style
Always good to stay at IBIS STYLES Sunter. This time the friendly night operator made me breakfast at 4:30 before my departure. Thank you!
2018년 2월에 1박 숙박함

8/10 - 좋아요

Imelda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함

8/10 - 좋아요

yee khai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcoming and Helpful front office staff. Excellent place to stay..
2017년 10월에 2박 숙박함

8/10 - 좋아요

Pieter

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
really good hotel
Really good hotel
2017년 8월에 1박 숙박함

8/10 - 좋아요

Waheeda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 4박 숙박함

6/10 - 괜찮아요

Chee Beng 님, Kuala Lumpur, Malaysia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
A Bare Necessity Hotel
It is not a business hotel (actually a motel). The room is very small, very little useful features (my room has only 1 cloth hanger). Why not a business hotel - there is a small table which reminded me of my kindergarten desk - hence not able to work. Since I was on business trip, cannot work in the room is insane......

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean room, good location, nice breakfast variety, service was awesome too.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Tan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy check in. Clean rooms. Great for short stays!

8/10 - 좋아요

FEI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
干净,整洁
方便周围商旅的朋友,房间整洁,因为靠近马路,稍后有点吵,尤其是摩托声很大。

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Hong Fa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and modern hotel
The room is clean. Receptionist is friendly and polite. Price is reasonable.

8/10 - 좋아요

Nikhil 님, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Over all good stay

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
とてもリズナーブルな価格でしかも綺麗です。
忘れ物をしてしまいましたがちゃんと取り置きしてあり親切丁寧な対応をしてもらえました。また次回も利用したいです。

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

hetal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Liao 님, jakarta

별로예요: 청결 상태
the hotel nearby kelapa gading
Not convenient for transportation, no taxi available any time, no convenient store nearby either. well, the room is OK, but not clean enough, maybe because no sufficient staff to clean. That why you can find much dust even if the hotel is new.
답변 제공: Whisnu Wijaya – General Manager 님, 2015년 11월 12일
Dear Liao, Thank you for taking the time to share us about your experience during your stay at ibis Styles Jakarta Sunter. Sincere apologies in regards to room cleanliness which was not met your expectation, we have reviewed with the respective department and additional training with promt action will be provided to avoid this condition happen again. We hope we can have the opportunity to welcome you again and provide a better service and product in the near future. Warmest regards,

6/10 - 괜찮아요

Ken

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
新飯店, 但尚未運作流暢, 較多旅行團觀光客
房間小, 感覺枕頭及棉被有異味, 不確定是否有換新床套, 浴室水壓不穩定, 水溫也忽冷忽熱. 不提供免費拖鞋, 服務人員回應效率差 臨近一些商場, 需要自行坐計程車, 無法走路到達買東西
답변 제공: Whisnu Wijaya 님, 2015년 10월 30일
Dear Ken, Thank you for stayed with us on our first opening month, we really take your valuable feedback to improve our services, we are now providing free slippers in all rooms, and we also provide free shuttle service to certain mall and shopping center (Mall Of Indonesia, Mall Kelapa Gading, ITC Cempaka Mas, and JI Expo Kemayoran). We hope to welcome you again in the near future. Thank you & have a great day Whisnu Wijaya General Manager