Jebel Ali, Dubai hotel rooms at the Shangri-La Hotels and Resorts

"The photo shows it’s on the beach-it’s not. It’s in a bad part of town twenty minutes drive from beach "

"Fantastic staff, excellent club lounge. Great waterpark."

"Hotel staff are very helpfull."

"One of the best hotels in town and the most affordable hotel, clean , smells great, great service, great food"

"First of all, I will give this hotel 10/10 for their customer service. The staff ensures the guests feel at home. I will give a shout-out to Manager Noel, Guest servic- desk associate Mona Lisa, and Simon the bell man. They were very tremendous in assisting us during the Strikes of the gulf War. The ensure guests are well situated even for those who have run out of funds."

"Excellent staff (very professional)"

"No security with respect to identification, accepted guests who were fraudulently using others identities to check in and did not follow up nor express any concern with respect to the matter. "

"Very good"

"Perfect staff - very pleasant people at all levels, location in the center of Dubai - shops and important places within reach, sterile cleanliness of the rooms, hotel space. The only minor reservation - swimming pool - toilets, pool tiles, areas for sitting at tables - did not give a completely new impression"