Reviews, Deals & Photos 2025

8/10 Good

Christian

Aug 12, 2019

Liked: Staff & service, room comfort

Great location

Good location with easy access to PATH train to WTC. Spacious apartment, but maintenance and cleaning was not upto par.

Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Jul 13, 2019

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

The property itself was in the perfect location, with a great pool and a very safe environment. The suite itself was a good size for 4 people, that's where the good stops. The suite barely had enough sheets and pillows and when you requested more to just be comfortable, it was an additional cost. 4 knifes, folks, spoons, plates and bowls, that looked like they had been stolen from a homeless shelter. One key and with all of the amenities requiring a key to access made it impossible to split the family up to do our own things, yet again additional costs just for a 2nd key. The owners of this property are just CHEAP, no customer service just money grabbing to make an extra buck....

Stayed 8 nights in Jul 2019

8/10 Good

Verified traveler

May 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in May 2019

8/10 Good

Verified traveler

May 13, 2019

Liked: Staff & service, amenities

基本的に若干古いが、駅、スーパー、デパートが至近距離にあり買い物には便利。パストレインは便利だが、土日はWTC駅には行かないので気をつけたい。入り口に必ず管理人がいるのはありがたい。

Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Dec 16, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Didn’t get a skyline view like last year, but room was ready and clean for us!

Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Dec 15, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Dec 2018

2/10 Terrible

Marisela C.

Dec 13, 2018

The worst property ever rented

This property is not adequate for being rented. It is totally dirty, the bed linens and towels are all stained, many light bulbs doesnt work, the kitchen utensil are few and in bad shape and as if its not enought there are are lots of flies inside! VRBO should not admit properties in this conditions

Stayed 10 nights in Nov 2018

6/10 Okay

Edward

Dec 3, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basically and Air BnB

It's essentially an Air BnB. Room could use a paint job and the couch has seen better days. Thinnest towels I have ever seen. Only one of the two room heaters worked. Super low quality TV. Poor signage and confusing parking.

Stayed 1 night in Nov 2018

2/10 Terrible

Sabina

Dec 2, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience - avoid it!

The day we were supposed to check in, the management sent me a rude text about missing keys not realizing I was the next tenant and not the one who left. When we did check in the soor to the apartment was open and ajar, TV on full blast. The apartment was not clean and a bath towel was torn. When leaving, the management asks to leave keys in the apartment but when you pick them up, the envelope says to drop them at the concierge desk. Lastly, the bed was very uncomfortable and felt like sleeping a box spring.

Stayed 2 nights in Nov 2018

4/10 Poor

Jingyang

Nov 18, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities

Would not book again.

For some reason the taxes and fees were over 100 dollars. The room smelled like Curry the whole time

Stayed 2 nights in Nov 2018

4/10 Poor

Jay

Nov 14, 2018

Liked: Room comfort

Disliked: Property conditions & facilities

Stayed 3 nights in Nov 2018

4/10 Poor

Tom, Toronto

Sep 21, 2018

Liked: Cleanliness

Disliked: Staff & service, room comfort

1. This is not a hotel. It is an Airbnb. There is no service. That would be fine if it were properly advertised. As a business traveler, I wanted a hotel where I could just hop downstairs for dinner or breakfast. 2. A business owns or leases a few units in this building to rent out as Airbnb. The reception desk gave me an envelope with a key to a unit on the 15th floor. The door was open when I arrived. When I left for dinner and returned I could no longer open the door to get in, because it turns out I was given the key to a different unit, only two doors away, which was also open, but all my belongings were locked in the room - and I was locked out. As this is not a hotel, fixing this situation was not that simple, because the person at the reception is not an Airbnb concierge and I relied on hi good will to deal with the unit owner to resolve this. 3. I received a standard “check out warning” e-mail (way after I had already checked out), stating that if I lose the keys I would need to pay $200. I responded to the company describing my experience and asking them to call me if they cared about customer service. I have not heard back yet. On the bright side, it is a new and clean and spacious apartment. Perfect if you want to do the Airbnb experience and if they were more organized matching the keys with the rooms. They should consider a refund for my 10 hour stay.

Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Sep 17, 2018

Beautiful safe building in lovely area

Beautiful building, very safe, clean, great if you don't want to deal with hotel staff as it's an apartment in a complex not a hotel. It is clean but it's not as pristine as the photos suggest. Some scraps ok no the wall, top of the (outside of the) fridge was sticky. It has a city view, but it's Jersey City, not Manhattan. Also this has nothing to do with the apartment but, it's really difficult to get a cab in Jersey City and it's expensive to get from JFK unless you want to take 3 trains and a walk. There were really lovely little restaurants for breakfast if you look for them though.

Stayed 2 nights in Sep 2018

4/10 Poor

Sage, San Francisco, CA

Sep 15, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This suite had obviously not been maintained for a long while. The sofa bed was made out of plastic, which was deteriorating and falling all over the place, and was incredibly uncomfortable. The extra pillow was a disposable type, the three towels were threadbare and there was a thin sheet and blanket for the sofa bed. As the suite was supposed to sleep 4, it was unacceptable. You have to call a number to get assistance but if someone didn’t have a cell, they were out of luck. We didn’t get a response. The location was the only advantage of this accommodation as it is close to the PATH and subway and shopping close by. But you could book any number of hotels nearby and have that same location advantage. I would never recommend this place to anyone and won’t ever book at the M Suites again.

Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Aug 16, 2018

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

It's not a hotel, so...

The building signage does not match the offer from Hotels.com, so it was tough to locate. I was emailed same day as arrival (went into SPAM) with notice that I must empty my own trash before leaving. Bed was not comfortable. TV is in the living room (not visible from bed). No phone, no washcloth, no service since this is not a hotel (it's an apartment bldg). Not worth the high price I paid.

Stayed 1 night in Aug 2018

6/10 Okay

Caroline, Chicago, IL

Jul 13, 2018

Liked: Staff & service

Great locations and easy check in/check out. The property needs some basic updating. The carpet in bedroom very dirty, the bathroom vanity in bad condition, shower curtain cheap and dirty, bad sheets and pillows. For the $$$ I would have been more comfortable in a hotel.

Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Jun 15, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Hotel provided only 2 little bath soaps for a family stay of 3 nights. Did not refill even after asking.

Stayed 3 nights in Jun 2018

10/10 Excellent

Bo

Apr 22, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Mar 31, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Experience

I was given the runaround and treated with a level of contempt by the concierge- a young woman who insisted that I had no reservation-forcing me to walk 6 blocks-I am disabled and use a cane for support-to another property where once again my reservation was not found. I was forced to walk back to the original property- which by the way-is NOT as advertised-the M Suites-but rather a much inferior property called The Monaco - where the surly rude young lady at the concierge desk wouldn’t even glance at me instead began a personal call and walked away. I called the property management and they could clearly see my reservation but told me that I would have to wait another 2 hours before I could check in. Never ever again will I stay at any of the M Suites.

6/10 Okay

Ernest

Mar 3, 2018

Liked: Cleanliness

Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Jan 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomemded

Amazing location great rooms lovely stay

Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveler

Jan 23, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

No power for half my stay and getting stuck on the 15th floor

Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Jan 20, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Amazing,spacious, neat and clean rooms.easy check in,lovely stay, Will come back for sure

Stayed 1 night in Jan 2018

10/10 Excellent

Zoe

Jan 11, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at M Suites at Newport

The apartment was great. Had everything we needed for our trip. Washer and dryer, fully stocked kitchen, and extra linens. Check in was very easy and the building was luxurious. Would be happy to stay here again.

Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Dec 19, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heating system not working , had to get a heater from the concierge. Inquiries to Allcity were not answered. Unit could be cleaner .

Stayed 2 nights in Dec 2017

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M Suites at Newport

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M Suites at Newport Reviews

Reviews

7.0/10

6.2/10

7.6/10

6.8/10

Reviews

8/10 Good

Christian

Great location

Christian

4/10 Poor

Verified traveler

Verified traveler

8/10 Good

Verified traveler

Verified traveler

8/10 Good

Verified traveler

Verified traveler

8/10 Good

Verified traveler

Verified traveler

6/10 Okay

Verified traveler

Verified traveler

2/10 Terrible

Marisela C.

The worst property ever rented

Marisela C.

6/10 Okay

Edward

Basically and Air BnB

Edward

2/10 Terrible

Sabina

Terrible experience - avoid it!

Sabina

4/10 Poor

Jingyang

Would not book again.

Jingyang

4/10 Poor

Jay

Jay

4/10 Poor