리셉션

힐튼 샌드턴 여행 후기

5 out of 5
힐튼 샌드턴
138 Rivonia Road, Sandton, Gauteng

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 562개 이용 후기 중 301개" "
평점 8 - 좋아요. 562개 이용 후기 중 166개" "
평점 6 - 괜찮아요. 562개 이용 후기 중 53개" "
평점 4 - 별로예요. 562개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 562개 이용 후기 중 22개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Daeun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Hilton Sandton 님, 2023년 10월 23일
Dear Daeun,Thank you for your fantastic 10 out of 10 rating! We are thrilled to hear that you had such an outstanding experience during your stay at our hotel. Your positive feedback is greatly appreciated, and it inspires our team to continue delivering exceptional service and creating memorable moments for our guests.If you have any specific comments or suggestions you'd like to share, we'd love to hear them to further enhance your future visits. We look forward to welcoming you back and providing you with another outstanding stay.Thank you for choosing our hotel, and we can't wait to have the pleasure of hosting you again.Warm regards,

10/10 - 훌륭해요

HongJae

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결도 친절도 좋구요 아침식사 좋아요
아침식사가 괜찮습니다 ^^ 맛난음식이 다양하게 준비되어 있습니다 룸 청결도나 서비스가 상대적으로 편안하고 청결합니다 다음에도 이용하고 싶고 주위에 추천해주고 싶습니다 수영장도 있어요
2022년 10월에 1박 숙박함
답변 제공: Hilton Sandton 님, 2022년 10월 25일
Good morning and thank you for taking the time to share your feedback with us after your recent stay. We are happy to hear that we met on all of your expectations. We trust that we can look forward to welcoming you back again in the not too distant future. Kindest Regards Hilton Sandton Team

10/10 - 훌륭해요

JungHee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 청결도나 시스템은 좋습니다. 다만 주변에 걸어서 갈만한 식당이 없는게 단점입니당.
2019년 5월에 4박 숙박함

8/10 - 좋아요

JONG WOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good, I will stay here again
good! perfect! I will stay here again. Good food, affordable price, clean room. Only bad thing about here is accessibility to gym is very difficult.
2019년 5월에 1박 숙박함

8/10 - 좋아요

JUNSUK

좋아요: 청결 상태, 객실의 편안함
It was JUST OK for 5 stat hotel..
Food was not what I expected from 5star hotel... plus I stayed at deluxe room but it was not worth of staying deluxe (no view at all..)
답변 제공: General Manager 님, 2018년 4월 9일
Dear Junsuk, Than you for sharing your review with us. I am disappointed that you were not satisfied with your food and room. We pride ourselves in the world class product we present our guests as well as the quality food that we serve. We would like to welcome you back in the near future to exceed your expectations. Best regards Gert Venter General Manager

10/10 - 훌륭해요

KYU YOUNG

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
good hotel
good
답변 제공: Gert 님, 2016년 6월 4일
Dear KYU Thank you for sharing your positive feedback with us. Kind regards Gert Venter Hotel Manager

10/10 - 훌륭해요

JUN YEOL 님, 성남

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
구관이 명관. 역시 힐튼
요하네스버그 중심지 샌톤에 위치하고 있으며, 친절한 직원들, 안락한 시설. 역시 힐튼
답변 제공: Gert 님, 2016년 6월 4일
Dear JUN YEOL Thank you for sharing your feedback with us. I am pleased that you enjoyed your stay. Kind regards Gert Venter Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel, and kind staffs
Hotel people are kind, and warm. Specially business center staff is very specialist for the internet access. Also I really enjoyed a breakfast, and hotel interior...

8/10 - 좋아요

Phinius

좋아요: 청결 상태, 직원 및 서비스
Extractor fan in bathroom of room 407 was not working
2024년 4월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2024년 4월 22일
Dear Phinius,Thank you for sharing your feedback with us following your recent stay. We are glad to hear that your overall experience was satisfactory, although we regret to learn about the issue you encountered with the extractor fan in room 407.Maintaining the comfort and functionality of our accommodations is of utmost importance to us, and we apologize for any inconvenience caused by the non-working extractor fan. Please be assured that we are addressing this matter with our maintenance team to ensure that such issues are promptly resolved to prevent recurrence in the future.We appreciate you bringing this to our attention, as it allows us to continuously improve our facilities and enhance the overall guest experience. Should your travels bring you back to our area, we would be honored to welcome you again and provide you with a flawless stay.Warm regards,

10/10 - 훌륭해요

Goran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service and location.
2024년 4월에 3박 숙박함
답변 제공: Hilton Sandton 님, 2024년 4월 18일
Dear Goran,Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our service and found our location convenient.At Hilton Sandton, providing excellent service and ensuring our guests have a comfortable stay is our top priority. It's wonderful to know that our efforts were appreciated during your visit.We hope to welcome you back for another memorable stay in the near future!Warm regards,

10/10 - 훌륭해요

irving

연인과의 여행
좋아요: 편의 시설/서비스
Great stay. Elegant hotel.
2024년 3월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2024년 4월 2일
Dear Irving,Thank you for your glowing review! We're thrilled to hear that you had a great stay with us and found our hotel to be elegant.Your satisfaction is our top priority, and we're delighted that you enjoyed your experience with us. We look forward to welcoming you back for another memorable stay in the future.Warm regards,

10/10 - 훌륭해요

Alfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing hotel
2024년 3월에 3박 숙박함
답변 제공: Hilton Sandton 님, 2024년 3월 18일
Dear Alfred,Thank you for sharing your kind words about our hotel! We're thrilled to hear that you had an amazing experience during your stay with us.At our hotel, we strive to provide our guests with exceptional service and a memorable stay, and it's gratifying to know that we succeeded in meeting your expectations.Your feedback is truly appreciated, and we look forward to welcoming you back for another amazing stay in the near future!Warm regards,

10/10 - 훌륭해요

Iness Kalinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convince. The free shuttle to the Mandela Square was excellent. Breakfast was lovely. The staff in the restaurant were lovely especially Martin. The front desk staff were not as friendly as expected. Other than that it was lovely
2024년 3월에 7박 숙박함
답변 제공: Hilton Sandton 님, 2024년 3월 12일
Dear Iness,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our complimentary shuttle service to Nelson Mandela Square excellent and that you enjoyed our lovely breakfast offerings.Your kind words about Martin and the restaurant staff have been shared with them, and they are thrilled to have made a positive impact on your stay.We apologize if you found our front desk staff to be less friendly than expected. Providing exceptional service is our priority, and we will address this matter internally to ensure consistency in our guest interactions.We appreciate your feedback as it helps us continually improve and deliver exceptional experiences to our guests.Thank you for choosing to stay with us, and we hope to welcome you back for another lovely experience in the future.Warm regards,

8/10 - 좋아요

Geoff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very clean and staff helpful Area around the property had youth gang related crime
2024년 3월에 1박 숙박함
답변 제공: Hilton Sandton 님, 2024년 3월 4일
Dear Geoff,We appreciate your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our property to be very clean and our staff helpful. Ensuring a comfortable and welcoming environment for our guests is our top priority.Regarding your concerns about the area around our property, please rest assured that the safety and security of our guests are of utmost importance to us. We take all feedback seriously and are continuously working with local authorities to address any issues and maintain a safe environment for everyone.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back in the future. If you have any further concerns or questions, please do not hesitate to reach out to our management team.Warm Regards,

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location, safe, and beautifully manicured.
2024년 2월에 4박 숙박함
답변 제공: Hilton Sandton 님, 2024년 2월 12일
Dear Debra,Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you enjoyed our hotel's great location, safety measures, and beautifully manicured surroundings.Ensuring the comfort and security of our guests is our utmost priority, and we are delighted to learn that you felt safe and well taken care of during your stay. Our team works tirelessly to maintain our property to the highest standards, and it's gratifying to hear that our efforts have been appreciated.We sincerely appreciate your kind words and the time you took to share your experience with us. It would be our pleasure to welcome you back for another memorable stay in the future.Warm regards,

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good service
2024년 2월에 1박 숙박함
답변 제공: Hilton Sandton 님, 2024년 2월 5일
Dear Carol,Thank you so much for taking the time to share your positive feedback with us! We're delighted to hear that everything during your stay was excellent.It's our pleasure to provide a memorable experience for our guests, and your kind words reinforce our commitment to delivering exceptional service. We're thrilled that you found everything to your satisfaction, and your acknowledgment means a lot to our team.If there's anything specific that stood out to you or any team member who made your stay particularly enjoyable, we would love to hear more about it. Your insights help us recognize and celebrate the efforts of our dedicated staff.We appreciate your choosing us and we look forward to welcoming you back for another outstanding stay in the future. Should you have any special requests or preferences for your next visit, please don't hesitate to let us know, and we'll be happy to assist.Thank you once again for your glowing review!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast sucks but other than that everything was perfect, loved their gym
2024년 1월에 3박 숙박함
답변 제공: Hilton Sandton 님, 2024년 2월 5일
Dear Mark,Thank you for taking the time to share your feedback with us. We are delighted to hear that, overall, your experience was positive and that you loved our gym facilities.However, we're genuinely sorry to learn that the breakfast did not meet your expectations. Please accept our sincere apologies for any disappointment caused. Your feedback is important to us, and we will be sure to review and improve our breakfast offerings to better cater to our guests' tastes.It's wonderful to know that you enjoyed the gym facilities. Maintaining a well-equipped and inviting fitness space is important to us, and we're pleased that it added to the overall quality of your stay.We appreciate your constructive criticism, as it helps us identify areas for improvement. If you have any specific suggestions on how we can enhance our breakfast options, or if there's anything else you'd like to share, please feel free to reach out.Thank you for choosing us, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Warm regards,

10/10 - 훌륭해요

Garth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food service
2024년 1월에 5박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 23일
Dear Garth,Thank you for sharing your feedback with us! We are thrilled to hear that you enjoyed your stay and we hope to see you again soon!Warm Regards,

6/10 - 괜찮아요

Abdullah

단체 여행
좋아요: 청결 상태, 직원 및 서비스
good but not the best
2024년 1월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 22일
Dear Abdullah,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are delighted to hear that you found your experience at our hotel to be good.At Hilton Sandton, we strive to provide a memorable and comfortable stay for all our guests. Your comments help us identify areas for improvement, and we would love to learn more about your specific observations. If there are any aspects of your visit that you feel could be enhanced, please do not hesitate to share additional details.We understand that every guest has unique preferences, and while we are pleased that you had a positive overall experience, we also acknowledge that there may be room for us to elevate your future stays with us.Thank you again for choosing Hilton Sandton. We look forward to the opportunity to welcome you back and provide an even more exceptional experience.Warm regards,

8/10 - 좋아요

Jaime

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 18일
Dear Jaime,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our hotel nice and appreciated the level of service provided.Our team takes pride in delivering exceptional hospitality, and it's truly rewarding to know that we met your expectations. If there are specific aspects of your stay that stood out or any suggestions you have for improvement, we would love to hear more.We look forward to welcoming you back for another enjoyable stay. Your kind words inspire us to continue providing top-notch service to all our guests.Best regards,

10/10 - 훌륭해요

Ben 님, Earlwood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay at the Hilton, quiet clean and great place to stay in sandton.
2024년 1월에 7박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 18일
Dear Ben,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay at the Hilton Sandton and found our accommodations to be quiet, clean, and a fantastic place to stay in Sandton.Our team takes great pride in providing a comfortable and welcoming environment for our guests, and your feedback is truly appreciated. If there's anything specific that stood out during your stay or if you have any suggestions for improvement, we would love to hear more.We look forward to welcoming you back for another exceptional stay in the future. Safe travels!Best regards,

10/10 - 훌륭해요

Tamora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were amazing. The facility was very well kept. I truly enjoyed my stay
2024년 1월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 15일
Dear Tamora,Thank you for taking the time to share your positive experience with us! We are delighted to hear that our staff made your stay enjoyable, and we appreciate your kind words about the well-kept facilities.Our team works hard to ensure that every guest has a memorable and comfortable stay, and it is heartening to know that we succeeded in making your time with us a pleasant one.We look forward to welcoming you back for another exceptional stay in the future. If there's anything specific you loved about your stay or any areas where we can further enhance your experience, please feel free to share your feedback.Thank you for choosing Hilton Sandton and we hope to have the pleasure of hosting you again soon!Best regards,

10/10 - 훌륭해요

G Rodrigues

2024년 1월에 1박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 16일
Greetings from Hilton Sandton,Thank you for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us.Our team strives to provide exceptional service, and it's always rewarding to know that our efforts have made your stay enjoyable. If there are specific aspects you particularly enjoyed or if there's anything we can do to make your next stay even better, please feel free to share your feedback.We appreciate your choice in staying with us and look forward to welcoming you back for another fantastic experience.Best regards,

10/10 - 훌륭해요

Jo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 12일
Dear Jo,Thank you for choosing to stay with us and taking the time to share your feedback. We are thrilled to hear that you found our hotel comfortable and had a very good experience during your stay.Our team works hard to ensure our guests feel at home and have a pleasant stay. Your positive feedback motivates us to continue delivering the highest level of comfort and service.If there are any specific aspects you enjoyed or if you have any suggestions on how we can enhance your experience even further, please feel free to let us know. We value your input and hope to welcome you back for another great stay in the future.Warm regards,

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 14박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 11일
Dear Charles,Thank you for your fantastic review! We are thrilled to hear that you had an exceptional experience during your stay with us.Our team works hard to create a memorable and enjoyable environment for our guests, and it's incredibly rewarding to know that we succeeded in providing you with such a positive experience.If there's anything specific that stood out to you or any aspect of your stay that you would like to highlight, please feel free to share. We value your feedback, and it helps us continue to improve and deliver outstanding service.We appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warmest regards,

8/10 - 좋아요

Sabine

2023년 12월에 7박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 31일
Dear Sabine,Thank you for taking the time to review your recent stay at Hilton Sandton! We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back soon!Warm Regards,

10/10 - 훌륭해요

Irena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 8일
Dear Irena,Thank you for taking the time to share your feedback with us. We're thrilled to see your succinct yet positive review. Your satisfaction is our priority, and we are delighted that your experience at our hotel was excellent.If there are any specific aspects of your stay that stood out or any suggestions you'd like to share, please feel free to let us know. We appreciate your patronage and hope to have the pleasure of welcoming you back for another excellent stay in the future.Thank you for choosing our hotel!Best regards,

4/10 - 별로예요

Sean

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Slow Serice
Staff took ages to respond to even simple requests, not what you would expect from a result classified as 5 star
2023년 12월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 31일
Dear Sean,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It is disheartening to hear that our staff's response time did not meet your expectations and fell short of the high standards we strive to maintain.Please know that we take your comments seriously, and we will be conducting a thorough investigation into the delays you encountered. Our commitment to providing exceptional service is unwavering, and we will take corrective measures to ensure that such lapses do not recur in the future.We appreciate your valuable input, as it helps us identify areas for improvement. We genuinely regret any disruption this may have caused to your stay, and we hope to have the opportunity to welcome you back in the future, where we can demonstrate the true quality of our service.Thank you for choosing Hilton Sandton, and we appreciate your understanding.Warm regards,

10/10 - 훌륭해요

Dr Vincent G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grand Hotel in The heart of Sandton
This was our first stay at the Hilton in Sandton and although its a 5 star hotel we didn't know what to expect since the ratings of a hotel could be misleading at times. This hotel however lives up to the reputation of a 5 star establishment, from the rooms to the restaurants, everything is well managed and the staff well trained.
2023년 12월에 5박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 8일
Thank you for taking the time to share your experience with us. We're delighted to hear that your first stay at Hilton in Sandton lived up to the reputation of a 5-star establishment.Your positive feedback about the well-managed rooms, restaurants, and well-trained staff is truly appreciated. Providing a top-notch experience for our guests is our priority, and we're thrilled that we met your expectations.If there are any specific details you loved about your stay or any suggestions you may have for improvement, please feel free to share. We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Thank you for choosing Hilton in Sandton!Best regards,

4/10 - 별로예요

Azam

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Smelly bedsheets bathroom sink blocked shower leaking
2023년 12월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 8일
Dear Azam,Thank you for bringing these concerns to our attention, and we sincerely apologize for the inconveniences you experienced during your stay with us. Your feedback is crucial to our continuous improvement, and we take these matters very seriously.We apologize for the issues with smelly bedsheets, a blocked bathroom sink, and a leaking shower. These are certainly not reflective of the high standards we aim to maintain. Please be assured that we are investigating these matters promptly to address and rectify them.Your satisfaction is our top priority, and we hope to have the opportunity to make amends during a future stay. If there's anything specific you would like to share or if you have further details to assist us in addressing these concerns, please feel free to reach out directly.We appreciate your understanding and thank you for bringing these matters to our attention.Best regards,

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My weekend stay at Hilton Sandton was incredible! The staff, from the Receptionists to the Restaurant staff and the Housekeepers were all very pleasant and kind, and always smiling. There’s a complimentary shuttle to the nearby mall every 30 minutes which was awesome!
2023년 12월에 3박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 8일
Dear Eric,Thank you for taking the time to share your incredible experience with us! We're delighted to hear that your weekend stay at Hilton Sandton was enjoyable. It's heartening to know that our staff, from Receptionists to Restaurant staff and Housekeepers, contributed positively to your experience with their pleasant and kind demeanor and constant smiles.We're also pleased that you found the complimentary shuttle service to the nearby mall every 30 minutes awesome. Providing convenient services for our guests is a top priority, and we're glad we could enhance your stay in this way.We appreciate your feedback and hope to have the pleasure of welcoming you back for another incredible stay in the future.Thank you for choosing Hilton Sandton!Best regards,

10/10 - 훌륭해요

Giovanna

2023년 12월에 1박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 8일
Dear Giovanna,Thank you for sharing your feedback with us. We are thrilled to see your positive review and are delighted that you had a great experience during your stay.If there are any specific aspects of your visit that stood out or any suggestions you'd like to share, please feel free to let us know. We appreciate your patronage and hope to have the pleasure of welcoming you back for another great stay in the future.Thank you for choosing our hotel!Best regards,

10/10 - 훌륭해요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you so much for a great stay!
2023년 12월에 6박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 8일
Dear Jacques,You're very welcome! Thank you for taking the time to share your appreciation. We're thrilled to hear that you had a great stay with us.If there are any specific aspects of your visit that stood out or any suggestions you'd like to share, please feel free to let us know. We value your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Thank you for choosing our hotel!Best regards,

10/10 - 훌륭해요

CARLOS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay in Sandton
The warmth and attention of the supportive staff is amazing and the location, makes this the perfect venue to enjoy Sandton.
2023년 12월에 1박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 8일
Dear Carlos,Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you experienced the warmth and attention of our supportive staff during your stay. It's fantastic to know that our team contributed to making your time with us enjoyable.We also appreciate your mention of our location as the perfect venue to enjoy Sandton. Providing a convenient and pleasant setting for our guests is a priority, and we're pleased that our location met your expectations.If there are any specific details you loved about your experience or any suggestions you may have for improvement, please feel free to share. We value your input and look forward to the pleasure of welcoming you back for another enjoyable stay in the future.Thank you for choosing our hotel!Best regards,

10/10 - 훌륭해요

Mihlali

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had an amazing experience. Friendly and helpful staff.
2023년 12월에 1박 숙박함
답변 제공: Hilton Sandton 님, 2023년 12월 20일
Dear Mihlali,Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you had an amazing experience during your stay with us.Our team takes great pride in providing excellent service, and it's always rewarding to know that our efforts have made a positive impact on our guests. Your kind words about our friendly and helpful staff are truly appreciated.We strive to create a welcoming and comfortable environment for all our guests, and it sounds like we succeeded in making your stay enjoyable. Once again, thank you for choosing to stay with us. We look forward to the opportunity of welcoming you back for another memorable stay in the future.Warm regards,

10/10 - 훌륭해요

Mukudzei

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2023년 12월 19일
Hi, Mukudzei thank you for reviewing your recent stay at Hilton Sandton. we hope to see you again soon.Regards,

6/10 - 괜찮아요

Simon

2023년 12월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2023년 12월 19일
Hi, Simon thank you for reviewing your recent stay at Hilton Sandton. we hope to see you again soon.Regards,

6/10 - 괜찮아요

castro

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok
2023년 9월에 4박 숙박함
답변 제공: Hilton Sandton 님, 2023년 12월 19일
Hi, Castro thank you for reviewing your recent stay at Hilton Sandton. we hope to see you again soon.Regards,

10/10 - 훌륭해요

John

2023년 12월에 3박 숙박함
답변 제공: Hilton Sandton 님, 2024년 1월 8일
Dear John,Thank you for sharing your feedback with us. We are thrilled to see your positive review and are delighted that you had a great experience during your stay.If there are any specific aspects of your visit that stood out or any suggestions you'd like to share, please feel free to let us know. We appreciate your patronage and hope to have the pleasure of welcoming you back for another great stay in the future.Thank you for choosing our hotel!Best regards,

10/10 - 훌륭해요

SEBASTIAN

2023년 12월에 1박 숙박함
답변 제공: Hilton Sandton 님, 2023년 12월 12일
Dear Sabastian,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you loved everything about your stay.It's our utmost pleasure to provide a delightful experience for our guests, and we are delighted that we could exceed your expectations. Your feedback is truly heartening and motivates our team to continue delivering exceptional service.If there's anything specific that stood out to you or if you have any additional comments you'd like to share, we'd love to hear more about your favorite aspects of your stay.We appreciate your choosing our hotel, and we look forward to welcoming you back for another fantastic experience in the future.Warm regards,

10/10 - 훌륭해요

Shivani

2023년 11월에 3박 숙박함
답변 제공: Hilton Sandton 님, 2023년 12월 6일
Dear Shivani,Thank you for sharing your wonderful feedback! We're delighted to hear that you had a positive experience during your stay.Our team works hard to provide the best possible service, and it's rewarding to know that we contributed to making your time with us enjoyable.We look forward to welcoming you back for another wonderful stay.Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
2023년 11월에 3박 숙박함
답변 제공: Hilton Sandton 님, 2023년 11월 27일
Greetings from Hilton Sandton,Thank you for taking the time to review your stay with us!We hope to welcome you back again soon to make your experience even more memorable!Warm Regards,

10/10 - 훌륭해요

Nqobile

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An excellent birthday celebration with my friends!
2023년 11월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2023년 11월 20일
Dear Nqobile,Thank you for choosing to celebrate your birthday with us! We are delighted to hear that you had an excellent celebration with your friends. Your positive feedback is truly appreciated, and we are honored to have been a part of your special day.We hope to welcome you back for more memorable moments in the future.Warm regards,

10/10 - 훌륭해요

ELLEN LAURIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the Hilton Sandton were friendly and helpful. They were always avaiable to assist us. Our room was large and we had plenty of space to spread out.
2023년 11월에 4박 숙박함
답변 제공: Hilton Sandton 님, 2023년 11월 20일
Dear Ellen,Thank you for taking the time to share your experience. We're delighted to hear that you found our staff friendly and helpful. It's great to know that our team was always available to assist you. We're pleased that you enjoyed the spaciousness of your room, allowing you to spread out and feel comfortable during your stay.Your positive feedback is appreciated, and we look forward to the pleasure of welcoming you back to the Hilton Sandton.Warm regards,

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were efficient and friendly, food and Bev was good, they looked after me, thank you
2023년 11월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2023년 11월 9일
Dear Daniel,Thank you for taking the time to review your recent stay at our hotel! We are delighted to hear that you found the staff to be effective and friendly and that the food and beverages were good.We hope to welcome you back soon!Warm Regards,

10/10 - 훌륭해요

Shalene 님, Couva

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
David, at reception, was really welcoming. We arrived late (12 hour delay by airline) we were exhausted and frustrated - there was just 10 minutes left of my 40th birthday. All of our plans were ruined yet he managed to make me smile with a chocolate. A simple gesture which I truly appreciated.
2023년 10월에 5박 숙박함
답변 제공: Hilton Sandton 님, 2023년 11월 2일
Dear Shalene,Thank you for sharing your wonderful experience with us. We're delighted to hear that David at our reception made you feel so welcomed, especially during a challenging and tiring time due to the airline delay.We understand how special your 40th birthday is, and it's heartwarming to know that David's thoughtful gesture with the chocolate managed to bring a smile to your face. It's these simple acts of kindness that make a big difference.We hope that despite the delayed start, your stay with us turned out to be a memorable and enjoyable experience. Thank you for choosing our hotel to be a part of your celebration, and we look forward to hosting you again in the future.Warm regards,

8/10 - 좋아요

Mark

2023년 10월에 4박 숙박함
답변 제공: Hilton Sandton 님, 2023년 11월 2일
Dear Mark,Thank you for your fantastic 10 out of 10 rating! We are absolutely thrilled that you had such an exceptional experience during your stay at our hotel. Your positive feedback is greatly appreciated and serves as motivation for our team to continue providing top-notch service and memorable moments for our guests.If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We're eager to hear from you and look forward to hosting you again for another outstanding stay.Thank you for choosing our hotel, and we can't wait to welcome you back.Warm regards,

10/10 - 훌륭해요

J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hilton Sandton 님, 2023년 10월 30일
Dear J,Thank you so much for taking the time to review your recent stay at Hilton Sandton.We are so glad that you enjoyed your stay, and we hope to welcome you back soon!Warm Regards,

10/10 - 훌륭해요

Jeff S

2023년 10월에 2박 숙박함
답변 제공: Hilton Sandton 님, 2023년 10월 30일
Dear Jeff,Thank you so much for taking the time to review your recent stay at Hilton Sandton.We are so glad that you enjoyed your stay, and we hope to welcome you back soon!Warm Regards,

10/10 - 훌륭해요

Sandra 님, Roosevelt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
How tall was very clean the employees were very courteous. Also love the breakfast option.
2023년 10월에 4박 숙박함
답변 제공: Hilton Sandton 님, 2023년 10월 27일
Dear Sandra,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel to be very clean, and that our employees were courteous and attentive to your needs.We're also pleased to know that you enjoyed our breakfast options. Providing a delightful breakfast experience is an essential part of our commitment to ensuring our guests have a great start to their day.Your kind words are greatly appreciated, and they serve as motivation for our team to continue delivering excellent service and maintaining the highest standards of cleanliness and hospitality. We look forward to welcoming you back for another memorable stay in the future.Thank you for choosing our hotel, and we can't wait to host you again.Warm regards,