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Sheraton Johor Bahru

4.0 star property

Choose dates to view prices

Johor Bahru City Square is located near Sheraton Johor Bahru, which provides a poolside bar, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a garden and a bar, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩207,412
₩227,776 total
includes taxes & fees
May 26 - May 27
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About this property

Sheraton Johor Bahru

  • Upscale family-friendly hotel near Johor Bahru City Square
  • Consider a stay at Sheraton Johor Bahru and take advantage of a poolside bar, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a garden and a bar, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
  • You'll also find perks like:
    • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
    • Buffet breakfast (surcharge), self parking (surcharge), and 8 meeting rooms
    • Concierge services, a banquet hall, and a 24-hour front desk
    • Coworking spaces, a ballroom, and an elevator
  • Room features
  • All 345 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and free WiFi.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with rainfall showers and bidets
    • 55-inch LED TVs with premium channels
    • Wardrobes/closets, a personal chef, and free tea bags/instant coffee

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St. Giles Southkey
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  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,021 reviews
The price is ₩150,016
₩165,787 total
includes taxes & fees
May 25 - May 26
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Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MYR 180.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Covered self parking fee: MYR 10 per night
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sheraton Johor Bahru have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Sheraton Johor Bahru?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton Johor Bahru on May 26, 2026 start from ₩207,412, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 10 per night.

What time is check-in at Sheraton Johor Bahru?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Sheraton Johor Bahru?

Check-out is at noon.

Where is Sheraton Johor Bahru located?

This family-friendly Johor Bahru hotel is located near the airport, within a 15-minute walk of Komtar JBCC and Johor Bahru Customs, Immigration, and Quarantine Complex. Johor Bahru City Square and KSL City Mall are also within 2 mi (3 km). JB Sentral is 25 minutes by foot.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 11 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

Reviews

Verified

10/10 Excellent

teo soon ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , near n tidy, facilities are new , experience n exceptionally friendly n helpful staffs
Stayed 1 night in Mar 2026
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some very attentive staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, hotel amenities were well-maintained, breakfast was good too!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Sheraton was wonderful. The facilities are so clean and good. Hotel staff were friendly. Special mention to the manager Sri Jivan and team. Breakfast was very good. Our dinner at the restaurant was also sumptuous.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yew Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean and is walkable to the SKS mall.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Saedah

Liked: Cleanliness, staff & service, amenities
Dear Kesturi, I would like to express my sincere appreciation for your exceptional care and assistance when I was unwell on 7 Dec.Your attentiveness, warmth, and genuine concern brought me great comfort at a time when I truly needed it. Your professionalism and heartfelt service are a credit to the hotel, and I hope your General Manager will know how much your support meant to me. Staff like you make a world of difference to guests. Thank you once again, Kesturi. Your kindness will be remembered.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Boon Hou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️ (4/5) Had a pleasant stay at Sheraton Johor Bahru. The check-in experience was smooth, and the front desk staff were super friendly and welcoming, which set a great tone for the stay. Their service throughout was attentive and professional — really made us feel taken care of. The room was big, spacious, and comfortable, perfect for relaxing after a long day out. The gym was impressively clean and well-equipped, with everything you’d need for a solid workout. If there’s one area for improvement, it would be the breakfast selection, which I found rather average compared to other Sheraton properties — would be great to see more variety or local dishes added. Overall, a very good stay with excellent service and comfortable facilities.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Faaizah

Liked: Cleanliness, staff & service, amenities
Went on a last min staycay on the weekend of 9 to 10 Jan. My family of 4 was lucky enough to get the last available Family suite. We were promptly assisted with our luggage by the staff at the reception. Check in was attended to by a smiley lady at the counter. Dennis who I think might be the manager on duty graciously allowed me to choose a complimentary cake from the hotel restaurant when he found out it was my bday which was a nice gesture. The room was beautifully designed especially the children's double deck bed and bathtub area. My kids loved it. We also got a complimentary bfast at the lounge the nx morning. Requested for a late check out but as the suite was quite limited, it was not possible. However, the hotel kindly offered a spare hotel room for an additional 2hrs hours to use for free as my son had his zoom online tuition class. I really appreciated this as the rest of the family could still rest while my son was having his class. Once the attached mall is open downstairs, I'm sure Sheraton JB will be more popular among Singaporeans since it's also near to the CIQ.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric Hock Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was very nice and the equipment is great.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in JB currently
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

SOON HUAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not included in our package. We paid extra to have the breakfast. But it was a surprisingly good meal. Not much variety but food are tasty.. and they actually have fresh fruit juice. Not bad
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jia Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and prefect room. Breakfast variety can be more options like sushi and miso soup or mushroom soup
Stayed 1 night in Mar 2026
Verified

8/10 Good

Boon Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in numerous hotels in several countries, when I booked for a room of 3, none of them charged me for the roll away bed that I have requested. Though you have waived it when I protested but you have spoiled my Staycation.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

sherrin

Liked: Cleanliness, staff & service, amenities
Service staff was excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amran

The room was
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Salleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Avrel

Liked: Cleanliness, property conditions & facilities
New hotel, room is nice. However, no EV charger and connected mall is not up. Else will give 5 stars
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Brenda

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Air-con control panels in some rooms are spoilt and do not work. Cannot adjust blower speeds or temperature. So air-con in my room was stuck at 19 Deg Celsius at highest blower speed. Technicians were not able to fix and repair the panel. When I requested for a change of room due to the spoilt air-con panel, front desk staff were very reluctant and unwilling to help. The front desk staff did not understand that the spoilt control panel was a big problem as we were freezing in the room, even using the duvet did not help. I had to explain and persuade and convince them that it was a big problem. Only after waiting almost 2 hours, did they agree to change the room for me. Service staff in restaurant were also slow and inexperienced. Took a long time for them to clear dirty plates and replenish food and drinks and cutlery at breakfast buffet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shouchin

Liked: Cleanliness, staff & service, amenities
感覺非常好
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Azamal

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daria

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alen Choon Heng

Stayed 1 night in Jan 2026
Verified

6/10 Okay

Wong

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kyung

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tok Nee

Stayed 1 night in Nov 2025