Find hotels near Jumalon Butterfly Sanctuary And Art Gallery, Cebu City from ₩30,489

"So much "

"The facilities igenerally were good but the basics werent right. There was no hot water but at the end of the stay I noticed that there was a hot water dial in a shower control box under the sink in the room. It would have been good to have had that pointed out but at the same time I didnt ask. If I had pointed out about no hot water then I might have been shown that but usually the hot water is controlled centrally in hotels. The real disappointment was that the room.safe failed on me twice and ruined 2 planned nights out. The safe wouldnt open and the hotel replaced the safe the first time with a safe just as old. The safes failed out of hours and there was nothing that could be done, no offer of a key but then the guy who came the next day said himself that there was no specific key as the safe's were too old. There wasnt even a callout fee to unlock the safe I wouldnt have liked to have paid a fee but if it was reasonable enough I would have. I found that the girls on the reception sniggered a lot. Perhaps I did do some things or mistakes that they found amusing but unfortunately I was exhausted because of care to family members and rhen 2 family bereavements. So this holiday neeeed to be a good one but it didnt work out that way and this hotel contributed to that. I must say the staff were good though including the reception staff even though I think they could be a little more professional at times. Best staff were cafe staff and door/ security."

"The staff was the best and everything about Nustar is awesome! I proposed here and everyone was helpful and made it so memorable! Thank you so much!"

"Clean room with comfortable bed. Nice shower. Breakfast was delicious with great variety!"

"Great resort with luxury shopping and 24 hour casino. The room was clean and had a great water view. The breakfast buffet was excellent, providing ample selection for dishes of various cuisines, desserts and fresh fruits. There was a consistent staple of various dishes with other dishes and fresh fruit options changing daily. For the age of the hotel, I would be concerned on the upkeep of the property as the wallpaper in the hallways is peeling off and bubbling. The glass door to the shower did not seal properly, leaving the floor very wet after a shower. Overall, it was a great property to stay at for 4 nights while in Cebu."

"i met these two Beautiful ladies STEFF AND RASCHEL, very professional and that welcoming filipino culture greeting you with a Smile. these two made my check in process a breeze and in my room in no time. THESE TWO ARE ASSET TO THE HOTEL, SO LOOK FOR THEM, CONCERNS WERE ANSWERED AND YOUR GOOD TO GO. "

"The staff seemed to be very nice and friendly"

"The smell of sewage very bad and probably Most of staff ok but swim pool security made me feel (senior) like a criminal for having a can soda"

"The bed sheets were dirty with hair and stain spots, it was disgusting!"