AEON Mall Bukit Raja Tours

My family decided not to stay at the suite because so much inconvenience of the location and amenities but we still paid for it. I wrote them a constructive feedback but I was given an unprofessional reply which totally a disappointment.

Good location spacious rooms. Not the best condition rooms tho.

We stayed 5 nights in a 2 bedroom Deluxe Twin Apartment on the 13th floor. My first impression was one of disappointment as the 'master' bedroom was actually where the twin beds were with a view and the double bedroom was a box 'room' as narrow as the bed and shoehorned in between the kitchen and bathroom, so no windows, bedside tables, clothes storage, nothing! There was only 1 bathroom and this was accessed with a Jack and Jill door from both bedrooms. In the big wardrobe in the twin bedroom were 4 hangers so for 4 adults travelling there was nowhere to unpack. However the apt was clean and fully functional for what we needed. Location near the KLCC / Petronas Towers was great and there were 2 small supermarkets underneath. Easy-ish to walk from the subway with suitcases (10mins) although KL pavements are quite a challenge! Pools were fantastic but there were no towels. The infinity pool (floor 69 - but really 55) wasn't that big and mainly full of people taking photos but for a quick dip in the unheated (?) water was fun. The main pool on floor 6 was amazing and enormous, equally chilly and shared by the 2 Star Suites apartment blocks and also Ascot apts. There is a restaurant by the main pool which was great for an easy meal and the bar on the top floor by the infinity pool seemed to also serve food which looked nice. I would stay again but probably have 2 x 1 bedroom apts as did feel cheated by the 2nd bedroom. However for the price it was a great base!