ANA ์ธํฐ์ปจํฐ๋จํ ๋ฒณํธ ๋ฆฌ์กฐํธ & ์คํ ๋ฐ์ด IHG
10/10 ํ๋ฅญํด์
"We visited for two nights and three days to celebrate our daughterโs second birthday.
Iโd like to express my sincere gratitude to each and every staff member for their exceptional kindness and hospitality. Thanks to all of you, we were able to create truly special memories for our daughter, who has just turned 24 months old.
Everythingโfrom the cleanliness of our room, the quality of food and beverage outlets, to the pool and onsenโwas outstanding. I would gladly give a perfect score for all the facilities and services.
Special thanks to Faye for assisting with our check-in, and to Takamura and Oishi (apologies if Iโve misspelled your names) for helping us make a restaurant reservation in Beppu city. Iโm also thankful to the staff who kindly assisted with check-out and valet service around 11 a.m. on the 19th. While I may not remember every name, please know that we truly appreciated everyoneโs efforts.
As a five-star hotel, the facilities and services were, of course, excellentโbut what made our stay truly unforgettable was the warm and genuine hospitality of the staff. My wife, daughter, and I were able to enjoy a wonderful, happy holiday thanks to all of you."
"It was my first time at a Hoshio Resort and i was so amazed and I can't give you enough stars!
Resort itself was super zen and amazing. It was perfect place to relax and enjoy Japanese bath, food, and massage.
Staff was also beyond the moon! We had to put on snowchains on our way out because it was snowing and we were struggling when staff (Kuroiwa) came out and helped us with the hard work. Thank you so much again. "
