숙박 시설의 전망

틸란카 호텔 여행 후기

4 out of 5
틸란카 호텔
#. 03, Sangamitta Mawatha, Kandy

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 85개 이용 후기 중 31개" "
평점 8 - 좋아요. 85개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 85개 이용 후기 중 12개" "
평점 4 - 별로예요. 85개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 85개 이용 후기 중 4개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Byung Ha

좋아요: 직원 및 서비스, 객실의 편안함
2019년 5월에 10박 숙박함
답변 제공: Thilanka Hotel 님, 2019년 6월 6일
It was an honor to have you with us on your recent stay at Hotel Thilanka. We are continuously working on serving you better at our hotel premises. Apologize for initiate problem. Please do visit us again!

8/10 - 좋아요

Juyoung

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
가격에 비해 훌륭한 상태는 아니었습니다.
답변 제공: Anura 님, 2017년 6월 23일
Dear Juyoung, thank you for staying with us at Thilanka Hotel Kandy and for taking time to leave a valuable feedback. We hope you enjoyed your stay with us and look forward to welcome you soon again to our hotel. If there is anything we could do better in future, please do let us know anytime. Have a safe journey back home & all the best. Kind regards, Sushila (Manager)

10/10 - 훌륭해요

J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Lorrie

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Porama

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and the lobby manager provided excellent service and it almost felt like home to us.. Thank you and would definitely stay next time I visit Kandy
2023년 10월에 6박 숙박함

8/10 - 좋아요

Francois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel pendant la pandémie
Nous avons ete confiné a l'hôtel pendant 4 nuits! Le personnel a ete tres gentil, le gerant aussi, mais je trouve deplorable que l'on ne nous ai pas donné les grandes chambres que nous devions avoir, on nous a installés les quelques clients de l'hôtel dans la section la plus veille, les chambres etaient petites et le balcon donnait sur le building en construction, la vue du lac de côté, on aurais pu nous donner les belles chambres etant confinés a l'hôtel ! La nourriture du restaurant est moyen et il y avait énormément de moustiques !
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great
It was great!
2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Poor staff attitude and service Good view and swimming pool though
2020년 2월에 1박 숙박함

8/10 - 좋아요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great but....
This is a premier hotel. The room was generous and comfortable. The issues that distracted from our stay was the overpriced breakfast and dinner buffet. Overpriced in the sense that for the price charged the offering lacked a wow factor. There were some minor plumbing issues that weren't serious but indicative of a lack of attention to detail. The currency exchange rate offered was the worst that we encountered anywhere in Sri Lanka. Not something of which to be proud.
2020년 2월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all, sharp practice. The photo of the swimming pool and some others that you have no your website for the Thilanka is NOT the Thilanka Hotel in Kandy. It is of some other hotel which is clearly on the coast. This hotel is described as a 4 star. This is clearly false from the moment you walk into ther cramped shabby building and are met by clearly untrained staff. It is at best a very weak 3 star hotel. The general condition of the place is shabby - dirty, badly painted, not maintained, liberally filled with insects and a swarm of mosquitoes at night. The food was appalling - cheap bread left out overnight, sweetened and watered down juices and coffee the like of which i haven't tasted in over 30 years. Staff were clueless, poorly trained and lacked the kind of essential English skills needed in this industry (and which we found in every other of the 7 hotels we stayed in in Sri Lankla during our stay). our room - the 'suite'!! A large leftover space at the end of the corridor with not a right-angle in the place. Curtains which didn't open; windows to a microscopic balcony whch had not been cleaned in a very long time; mosquitoes everywhere (and our driver's room had bed bugs meaning he had to sleep in the car! Three nights at this hotel cost more than a genuine 5 star hotel in Colombo - the Cinnamon Grand. All in all a rip-off. Despite complaining to the reception staff, nothing was done either because they could be bothered, didn't know what to do, or just forgot.
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C’est un bon rapport qualité-prix. Belle vue. À 200 mètres du temple de la relique de la dent de bouddha.
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
WiFi Connection very bad
2020년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
I requested a quiet room months in advance but was given a noisy one overlooking the pool and restaurant. I was told the hotel was full but they agreed to change rooms after asking to speak with the manager. I booked half board but the waiter was adamant I was on BB and waved his sheet at me stating this. Very rude and unprofessional but he later admitted he was wrong after I suggested he check with the manager. Veg and non veg options were in the same heated trays and food items were not all labelled to indicate what was veg. Horrendous experience with onward transport arranged through hotel. It was expensive but I was promised a new comfortable car with large boot. I complained to the transport owner after getting an old rusty dented vehicle which didn’t fit our bags. He was very rude and said look elsewhere! Ended up with a 13 year old van which was stopped by other drivers on route as the buffer was falling off and then stopped working near the destination as ‘ it struggles with hill climbs’ so we had to stop and let the car rest and drive slowly . The driver was however excellent and professional in dealing with the poorly maintained vehicle. I would recommend booking a vehicle privately and checking the condition the day before. I asked to speak with the general manager a few times during the stay but was told he was not available. Poor customer service and apathetic management
2020년 1월에 1박 숙박함
답변 제공: chaminda rathnayake 님, 2020년 1월 13일
Dear Ms.Deepal A.Patel. Thank you for your review. I’m sorry to hear you had such a frustrating experience. You arrived Thilanka Hotel Kandy around 11am on 10th of January 2020.As soon as you come to the hotel we have welcome you and taken to a one of the rooms on 2nd floor which is little bit near the swimming pool. As soon as you enter the room you said that you don’t like the room because of the noise. Sorry, but we couldn’t control that noise which came from the guest who was in the pool. Same time we offered a room change and we have done the changes and you said that you were very happy with the room. The Comments made by you about the incident happened in the Restaurant are noted. Your feedback is already been shared with the team to have them closely investigated and necessary action will be taken for the betterment of future guests. On your departure day (11th of January 2020).Our hotel vehicles were not available and that’s why we have outsource the all the guest’s hires to our recognized transport company. They have sent us first “Honda Vezel and second Toyota KDH van. We are truly sorry for the inconvenience occurred in transport and we will immediately fix what you have highlighted. We once again apologize for the inconvenience caused to you. I hope that I can convince you to change your mind about another visit to our property It would be such a pleasure to personally welcome you. Thank you. Best regards, Front Office Manager.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great breakfast, good location. Building a bit of a slap job but rooms are huge and have all you need
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel but found the corridors echoed making it a bit noisy. Friendly staff. Could do with a gym though
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Darren

2019년 11월에 2박 숙박함

4/10 - 별로예요

Ben 님, Sydney

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water dripping from ceiling, water heater intermittent, drainage problems in the bathroom, lots of mosquitoes in the bedroom. Staff are nice but seemed sleepy and inattentive. When checking out, guy at reception really couldn’t care less if I dropped dead in front of him. Unpleasant. Wouldn’t stay here or at any Thilanka hotels again.
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money. Food was excellent. Clean room.
2019년 9월에 1박 숙박함
답변 제공: Management 님, 2019년 10월 8일
Thank you for enjoying your stay with us and we are delighted to hear that you had a great experience with our Hotel. Yes indeed, we are providing best facilities with great foods to our beloved visitors. It is great to see some familiar faces once again please do visit us.

6/10 - 괜찮아요

Sena 님, Adelaide,Australia

출장 여행
Location is quite convenient. Cleanliness is satisfactory. Room airconditioner is very noisy.
2019년 9월에 2박 숙박함
답변 제공: Management 님, 2019년 9월 11일
Firstly, Let me Thank you for staying at Hotel Thilanka! It is indeed a pleasure having you staying with us.. Moreover, your interest shown towards the Hotel by spending your valuable time to give us a feedback is very much appreciated! Apologize for initiate problem. Hope to see you and your family ;Friends here at Thilanka again! Your feedback is indeed very important to us in order for continuous growth. Thank you once again for your comments.

10/10 - 훌륭해요

Indika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Management 님, 2019년 9월 11일
Hope to see you and your family ;Friends here at Thilanka again! Your feedback is indeed very important to us in order for continuous growth. Thank you once again for your comments

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2019년 8월에 1박 숙박함
답변 제공: Management 님, 2019년 9월 5일
Let me thank you for choosing Hotel Thilanka! We truly appreciate you for taking time to share your review.

8/10 - 좋아요

Nicolas

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함
답변 제공: Management 님, 2019년 8월 24일
Thank you for enjoying your stay with us and we are delighted to hear that you had a great experience with our Hotel.

8/10 - 좋아요

magali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
très bien pour 2 adultes
Super Hotel. Le personnel est serviable. le restaurant est très bien. Le seul Bémol : J'ai réservé pour 3 (2 adultes et 1 enfant de 14 ans) et une fois sur place j'ai du payer un supplément pour un lit pour mon fils. Malgré la confirmation pour 3 seulement 1 lit pour 2.
2019년 8월에 1박 숙박함
답변 제공: Management 님, 2019년 8월 17일
Dear Sir / Madam, Firstly, Let me Thank you for staying at Hotel Thilanka! It is indeed a pleasure having you staying with us.. Moreover, your interest shown towards the Hotel by spending your valuable time to give us a feedback is very much appreciated! We are glad that you have enjoyed your stay with us... Hope to see you and your family / Friends here at Thilanka again! Your feedback is indeed very important to us in order for continuous growth. Thank you once again for your comments

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Management 님, 2019년 8월 9일
Dear Sir / Madam, Firstly, Let me Thank you for staying at Hotel Thilanka! It is indeed a pleasure having you staying with us.. Moreover, your interest shown towards the Hotel by spending your valuable time to give us a feedback is very much appreciated! Moreover, mentioning our staff and thanking them for making your stay memorable is highly appreciated. Hope to see you and your family / Friends here at Thilanka again! Your feedback is indeed very important to us in order for continuous growth. Thank you once again for your comments

8/10 - 좋아요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good stay :)
SO welcoming and a VERY early check -in with huge smiles. Great variety at breakfast and an AMAZING view. Close to lake, town and sights - walking distance.
2019년 7월에 2박 숙박함
답변 제공: Management 님, 2019년 7월 15일
First of all, let us thank you for choosing Hotel thilanka and delight to hear that you had a memorable experience with your loved once. It was our visitor’s satisfaction that matters most of all. We are continuously making an effort to ensure your stay at our hotel extra special. We will warmly welcome you again. Please do visit us again.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Management 님, 2019년 7월 11일
It was an honor to have you with us on your recent stay at Hotel Thilanka and We are delight to hear that your expectations match with our service

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay in Style in Kandy
Beautiful outdoor pool area and garden Very good food (half board) with excellent variety of local and western cuisine Comfortable room with balcony and view of the forest
2019년 7월에 2박 숙박함
답변 제공: Management 님, 2019년 7월 11일
It was an honor to have you with us on your recent stay at Hotel Thilanka and We are delight to hear that your expectations match with our service

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a great location and the room is big. We’re happy 😊😊
2019년 6월에 1박 숙박함
답변 제공: Management 님, 2019년 7월 6일
First of all, let us thank you for choosing Hotel thilanka and delight to hear that you had a memorable experience.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would go back
Nice place; good staff; breakfast was a bit disappointing, also no fotness center. Great views, hotel is a bit dated and worn in some places but overall nice.
2019년 6월에 2박 숙박함
답변 제공: Management 님, 2019년 6월 24일
First of all, let us thank you for choosing Hotel thilanka. Apologize again for initial problem and We are delight to hear that your expectations match with our service. We are committed to serving you better. We will warmly welcome you again. Please do visit us again

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Golf trip
We all had a great time!
2019년 6월에 2박 숙박함
답변 제공: Management 님, 2019년 6월 24일
First of all, let us thank you for choosing Hotel thilanka. We are delight to hear that your expectations match with our service. We are committed to serving you better. We will warmly welcome you again. Please do visit us again

10/10 - 훌륭해요

YIYAO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
佛牙寺附近很棒的住宿
整體來說很出色,早餐也很豐盛,不過我們住的 711 房冷氣無法控溫,所以晚上睡覺時覺得很冷,另外感覺地板很薄隔音很差,我們入住的第二個晚上三更半夜樓上不斷傳來腳步聲與他們製造的一堆噪音讓人很難入睡,除此之外沒什麼好挑剔的。
2019년 6월에 2박 숙박함
답변 제공: Management 님, 2019년 6월 24일
First of all, let us thank you for choosing Hotel thilanka. Apologize again for initial problem and We are delight to hear that your expectations match with our service. We are committed to serving you better. We will warmly welcome you again. Please do visit us again

10/10 - 훌륭해요

v 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, close to city. One good place to stay .
2019년 6월에 2박 숙박함
답변 제공: Management 님, 2019년 6월 12일
Thank you for enjoying your stay with us and we are delighted to hear that you had a great experience with our Hotel

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nous sommes vraiment déçu de cet hôtel! Nous avons pris une chambre supérieure pour bien profité de notre séjour la chambre est très spacieuse avec une belle vue c’est les 2 seule points positifs!! Niveau propreté c’est nulle!! (Surtouts la salle de bain) Niveau personnel pas aimable sauf les vigiles à l’entrée et 2 ou 3 personnels dans l’hôtel. Niveau nourriture vraiment nulle pas beaucoup de choix et pas bon!! et là piscine!! Il y a des travaux en face du coup on peut pas profiter de la piscine sans que les ouvrier nous regardent!! Nous sommes vraiment déçu!! Heureusement que nous avons passé que 3 jours et que nous avons bien profité avant a jaffna et trincomalay!!
2019년 4월에 3박 숙박함
답변 제공: Management 님, 2019년 6월 7일
Please accept our sincere apologies for any inconvenience you may have experienced. We have made note of your comment and necessary action will be taken to ensure that it does not recur in the future. We look forward to another opportunity of serving you better during your next visit to Kandy

10/10 - 훌륭해요

DrAhmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق رائع بجميع المقاييس
2019년 4월에 2박 숙박함
답변 제공: Hotel Thilanka 님, 2019년 5월 20일
It was an honor to have you with us on your recent stay at Hotel Thilanka and We are delight to hear that your expectations match with our service

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice place. Good location. Nice breakfast. Good pool
2019년 4월에 1박 숙박함
답변 제공: Sales Team 님, 2019년 4월 18일
Thank you very much to your feed back looking forward to see you again

8/10 - 좋아요

Leeanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 4박 숙박함
답변 제공: Mrs Sushila Balasubramaniam (Manager) 님, 2019년 3월 21일
Dear Mr Leeanne, Thanks for taking your valuable time to give us a positive feedback. Hope you enjoyed your stay. All the best & kind regards,

6/10 - 괜찮아요

Jane

좋아요: 청결 상태, 직원 및 서비스
2019년 1월에 3박 숙박함

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 6월 7일
Dear Mr Leeanne, Thanks for taking your valuable time to give us a positive feedback. Hope you enjoyed your stay. All the best & kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함

8/10 - 좋아요

E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, friendly staff. The buffet breakfast and dinner was good.
2018년 12월에 1박 숙박함
답변 제공: Thilanka Hotel 님, 2019년 1월 4일
Dear Guest, Thank you for staying at Thilanka Hotel Kandy, making us the preferred choice in Kandy. We hope you enjoyed the stay with us and thank you for highlighting the breakfast and dinner at our hotel. Hoping to see you once again. Sushila (Manager)

8/10 - 좋아요

tkhrm 님, Japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Thilanka hotel team 님, 2018년 9월 7일
Dear Guest, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards,

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!
Was a great hotel, clean rooms and very friendly staff.
2018년 7월에 1박 숙박함
답변 제공: Thilanka hotel team 님, 2018년 9월 7일
Dear Sharon, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Such a great place to rest after our long train journey from Ella. Wish we had more time here.
2018년 7월에 1박 숙박함
답변 제공: Thilanka Hotel Team 님, 2018년 9월 7일
Dear Guest, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards,

4/10 - 별로예요

Adia

좋아요: 청결 상태
Extra charge for everything. Checkin time supposed to be at 12, we stayed in the lobby for half an hour to wait they clean the room. Not satisfied with the facility except the reception girl, she is nice and very helpful.
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

Carl Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Building work kind of ruined the hotel but it is lovely
2018년 6월에 1박 숙박함
답변 제공: Sushila (Manager) 님, 2018년 6월 27일
Dear Carl Anthony, Thank you for choosing Thilanka Hotel Kandy for your stay and for making us your preferred choice in the region. We appreciate you for taking time to leave us a review. We hope your stay was comfortable. We would like to welcome you again to our hotel. All the very best and warm regards, Sushila (Manager)

10/10 - 훌륭해요

실제 이용하신 고객

2018년 6월에 1박 숙박함
답변 제공: Sushila 님, 2018년 6월 21일
Dear Guest, thank you for choosing Thilanka hotel for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam (Manager)

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kandy
A quick couple of nights in Kandy. Unfortunately a lot of construction around and very noisy.
2018년 5월에 1박 숙박함
답변 제공: Sushila 님, 2018년 6월 21일
Dear Ann, Thank you for choosing Thilanka Hotels – Kandy for your stay and for sharing your experience with other guests. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit, we apologize for any inconvenience caused. We are always looking for ways we can improve and we will take your feedback into account We look forward to your next stay with us. All the best & kind regards, Mrs Sushila Balasubramaniam (Manager)

10/10 - 훌륭해요

Brynja Dögg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함
답변 제공: Sushila 님, 2018년 6월 21일
Dear guest , thank you for choosing Thilanka Hotel - Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam (Manager)

8/10 - 좋아요

Gail

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay
Comfortable hotel, nice pool, good breakfast. Only small criticism is concierge was no help when we asked him to book the train for us. We had to pay a tuk tuk to station and back in horrific traffic