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Hotel Thermal

4.5 star property
Travelers can enjoy vibrant nights at the casino and nightclub or embrace peaceful days of pampering at this luxurious retreat in the heart of relaxation.

Choose dates to view prices

Hotel Thermal welcomes guests with a complimentary breakfast buffet and an on-site spa for relaxation. The Tulip restaurant serves delicious meals, and the rooftop terrace offers scenic views. Enjoy coffee at the café and stay connected with free WiFi throughout your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
The current price is ₩203,956
₩235,680 total
includes taxes & fees
May 26 - May 27
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CZK 1400.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CZK 2500 per stay
  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CZK 370.00 per night
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CZK 1400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Thermal have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Thermal?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Thermal on May 26, 2026 start from ₩203,956, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Thermal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CZK 370.00 per night.

What time is check-in at Hotel Thermal?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Thermal?

Check-out is at noon.

Does Hotel Thermal provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Thermal located?

Located in Karlovy Vary City Centre, this luxury hotel is steps from Karlovy Vary Christmas Market and Dvorakovy Sady. Elizabeth's Spa and Park Colonnade are also within 5 minutes. Karlovy Vary dolni n. Station is 12 minutes by foot and Karlovy Vary Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 71 out of 205 reviews
Rating 8 - Good. 76 out of 205 reviews
Rating 6 - Okay. 32 out of 205 reviews
Rating 4 - Poor. 14 out of 205 reviews
Rating 2 - Terrible. 12 out of 205 reviews

Reviews

Verified

8/10 Good

Andrej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel for a relaxing resort vacation. Nice spa area with outdoor pool and views of the city
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the thermal pool the most I will definitely return on this hotel
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Yaprak

Liked: Cleanliness
We booked for thermal pool and we enjoyed in thermal area a lot. The room has nice view , equipment was enough but bed was so uncomfortable, pilow was not comfortable, blanket was small for my husband he could not turn other side because not open himself during night, ... i tried to call reception and ask for extra pillow i need to sleep with high pillow but phone did not work. So next time we will go for thermal but not stay at hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Hotel Thermal has an impeccable location. The room was clean, comfortable. The staff is professional, friendly. The wellness and the outdoor thermal pool are perfect. Tasty and varied food is a matter of course here. We will be happy to come back.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel, excellent customer service, great breakfast options.. elevators were slow.. .but they do have stairs
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Raul

Liked: Property conditions & facilities
I liked how you have options to have room clean. One thing not all towels were left. I was missing wash cloth towels. My klinex paper not refilled.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Sezayi

👌
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Dave

Disliked: Staff & service, property conditions & facilities
The hotel is a relic from the Communist era. It's grey and cold. The staff is the same. The suana area is dark and a little dingy. The only nice thing about the hotel is the outdoor thermal pool.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The vacation u deserved

To stay at the hotel was extremely nice! The staff was very friendly, polite and highly motivated to make everything for comfortable staying. The room was clean and cozy and panoramic windows with sophisticating view on Karlovy Vary. The breakfast fresh and tasty with a fantastic variety of products. My 3 days vacation gave me such a good spa experience and washed all the stress and tiredness away!
Hotel surrounding
Stayed 3 nights in Jun 2022
Verified

6/10 Okay

Christina

Liked: Staff & service
Disliked: Property conditions & facilities
super lage
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

igor

The bedding is out of date ( the mattresses , pillows, bedsheets need to be upgraded). The water in mineral pool is not clean enough ( needs to be change more often )
Stayed 8 nights in Jun 2025
Verified

8/10 Good

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has its own spa, saunas, and even a whole floor just for wellness to include consulting with a doctor. If you’ve booked the hotel try to get there early so you can access the pool and three free hours at the saunas during the night of your stay. Bring your hotel towels down for the pool but for the saunas grab a sheet. They do allow kids with adult supervision in the saunas but know that swimsuits/trunks are prohibited. There’s a few restaurants around the hotel along with a park right across the street. Definitely try out all the free thermal drinking fountains and just relax. It definitely is a very “spa like” town.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Herbert

Liked: Cleanliness, staff & service
Hatte 2Tage gebucht. Bin nur einen Rag geblieben. Hotel hat den einen Tag neu vergeben. Ich musste aber für 2Tage zahlen. Das wurde alles sehr zum Nachteil des Kunden abgewickelt!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Tiefgarage sehr schlecht und dreckig
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Willi

Disliked: Cleanliness, amenities, property conditions & facilities
Zusagen werden nicht eingehalten, zusätzliche Gebühren ohne Absprache oder Kenntnis einfach bei Abreise in Rechnung gestellt. Wellnessbereich teilweise nicht zugänglich, hoteleigene Disko zeitweise geschlossen obwohl eigentlich damit geworben wird. Auf Nachfrage wird keine qualifizierte Antwort gegeben, Hotelpersonal wirkt oft überfordert, Zimmerausstattung renovierungsbedürftig. Hotelanlage insgesamt nicht zu empfehlen.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel. Leider erhält man auf vorherige E-Mail Anfragen keine Antwort.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Tatjana

Liked: Staff & service, amenities, property conditions & facilities
Kommen bald wieder
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Heiso

Die Unterkunft war in Ordnung, das Frühstück auch. Wir haben abends dort mit gegessen, das ist nicht zu empfehlen.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Petra

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren sehr zufrieden
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Chung Wen

Liked: Cleanliness, staff & service, property conditions & facilities
溫水泳池&露天溫泉池非常讚，我祝的是頂樓高級房，新穎、乾淨、安靜，早餐中規中矩，停車方便但每日費用不低，我很推薦這家酒店！
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hält was es verspricht. Zimmer freundlich und zweckmäßig eingerichtet . Höfliches und zuvorkommendes Personal . Wunderschönes Thermalbad . Jederzeit zu empfehlen.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurztrip

Die Hotelzimmer sind zweckmäßig und völlig ausreichend. Der Stadtblick aus einen der höheren Etagen ist fantastisch. Beim Frühstück vermisse ich Brot oder Brötchen für Gluten Allergiker. Ansonsten ist Karlsbad immer eine Reise wert.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist eine tolle Erfahrung die Organisation im Hotel sowie Hotel-Bereich war prima. Die Kommunikation war auf deutsch, sehr entspannt. Das Resort auf dem Berg mit Außenpool und der tollen Saunawelt, kann man nur empfehlen.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

HOUNGWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

온천수영장이용

숙소이용시 수영장&사우나 3시간이용가능합니다. 평상시에도 새소리가 들리는 청각도 힐링이 되는곳입니다,
Stayed 1 night in Mar 2024
Verified

8/10 Good

Viatcheslav

Liked: Cleanliness, staff & service, amenities
Es war schöne drei Tage,was wir da verbracht haben.
Stayed 2 nights in Mar 2024