Katonah Vacation Rentals

"Clean room, welcoming staff."

"Nice hotel my room the shower head was broken. Other than that it’s a clean and quiet location"

"It was a great trip "

"Place was nice and clean. However shower pressure was low which really sucks.I received a charge of $250 for smoking😮I don’t smoke so I don’t know how I got that charged. I had a suit that has a stove and oven my kids added an aluminum pan that had butter and seafood . The room got smoky from that. They claimed they have a machine that detect smoke or vaping. I had questions, but no one contacted me to answer them. I’ve been waiting to hear from a supervisor or a manager no one called after I checked out. The day I check out the young lady at the front desk was very rude."

"Room dresser drawers would not close. Had to put the luggage stand in front of it. The closet back was coming apart. The bathroom had missing trim or tile behind the toilet."

"Pot holes in parking lot. Smells dank. Hair all over the shower. No soap offered."

"The phone in the room rang twice throughout the night before I just left it off the hook. Hair was in the shower. The indoor pool area was freezing and the painted floor was chipping and got all over you. Not to anyone’s fault but the fire alarm did also go off at 6:30am so that was three times I was woken up while staying in this hotel. "

"Everything was great"

"I usually stay at double trees becauseI find they are consistent quality. This particular double tree is in need of renovations. Its nothing terrible but just many little things adding up. The flange around the shower head wasn't attached to the wall so you can see the hole where the pipe goes in. The bathroom was clearly painted over wall paper. The peep hole on the door wasn't attached right so i had to rotate it around to make sure the peep hole was covered. I was there for 3 nights and there were multiple big greasy handprints on the window in the hall by the elevator that were never cleaned. One of the elevators wasn't functioning. My husband had to call one day because the toilet wasn't functioning (it was fixed while we were out). You need to ask for someone to let you into the little convenience store area, so there isn't anything readily available to eat after the morning buffet closes. Oh and you are paying for parking in their parking garage. None of that is all that terrible but also for 200 a night I expect a little better, or at least fewer issues. The staff were nice. The bed was comfy. It was close to where I needed to be (but not right in the middle of everything). I will probably try a different hotel next time I am in the area, but wouldn't go so far as to say I would never stay there again - particularly if renovations occur."