Good and Not Good. I've stayed here before and like the overall location and decor.
In this case the A/C did not work. I checked into the hotel in the evening and the room is really warm. When i called down to the front desk, they said "talk to someone in the morning" - seriously. then in the morning, they said they'd call maintenance... i was gone most of the day, and maintenance never fixed it. I think the thermostat just needed a battery. Anyway, they eventually offered a room (smaller?) but i only had a few hours left, so it wasn't particularly useful. In the past the staff was nice and useful.... in this case, not at all useful.