Dear Kijung, Thank you for staying with us and sharing your review. We are delighted to learn that you had an amazing experience with us. We appreciate the positive feedback and look forward to hosting you again. Best Regards,

Dear Myungkyu, Thank you very much for staying with us and sharing your review. We are delighted to learn that you had a relaxed stay on your business trip to Kigali and that you enjoyed the nearby restaurants. We appreciate your feedback and we look forward to welcoming you on your next visit. Best Regards,

Dear Su Yong, Thank you very much.

Dear Guest, Thank you for staying with us and taking the time to share your review. We are glad that you appreciated the clean room. On the other hand, we regret to learn that your room was noisy at evening hours due to the band music and that you were charged RWF 30,000 to go to the pharmacy. We truly apologize for this.Had we gotten this feedback in real time, we would have been able to move you to another room overlooking the city. Regarding the taxi fare, the normal price for a hotel taxi to the nearby pharmacy (in the city center) is RWF 10,000 roundtrip. We shall look into this with the drivers. Once again, thank you for your feedback and hope you will give us another opportunity to serve you better in the future. Best Regards,

Dear Myungkyu, Thank you very much for staying with us and sharing your review. We are glad that you enjoyed your stay with us for the first business trip in our hotel most especially the traditional and sophisticated charm,as well as the hotel history. We value your feedback and we also hope to welcome you back to our hotel. Warm Regards,

Cher jean pierre,Nous vous remercions vivement d'avoir séjourné chez nous et d'avoir pris le temps de partager votre expérience avec nous.Nous sommes ravis que vous ayez trouvé notre établissement agréable et hors du temps.Nous nous engageons à offrir à nos clients un séjour confortable et mémorable.Nous espérons vous revoir bientôt pour que vous puissiez profiter davantage de notre établissement.Cordialement,

Dear Paul,Thank you so much for staying with us and for sharing your feedback.We are delighted to hear that our staff were friendly, accommodating, and helpful throughout your stay. We are especially glad we could make extending your stay an easy process.Our team strives to go the extra mile for our guests, and it is rewarding to know they were able to assist you with transportation, currency exchange, and other necessities.Thank you again for choosing our hotel. We hope to have the opportunity to welcome you back again soon.Sincerely,

Dear Monica,Thank you for staying with us and sharing your feedback.We are delighted you enjoyed your stay and found the staff, especially Agnes and Dahlia at the spa to be exceptional, along with the services they provided.We understand your suggestion for a refresh and will take this feedback into consideration for future improvements. We also apologize for any inconvenience caused by the water pressure and will investigate the issue to ensure it's addressed.We're glad you enjoyed breakfast and appreciate your kind words about our wonderful staff. We strive to provide a positive experience for all our guests, and your feedback helps us achieve that.We value your feedback and look forward to hosting you again.Sincerely,

Thank you so much for staying with us and sharing this with us.We value your feedbackBest Regards

Thank you!

Thank you so much

Dear Ruth,Thank you so much for staying with us and sharing your views.We are very happy that you enjoyed your stay with us.We have noted your view on the rooms and management is working on it.We promise you that our services will remain up to our standarsWe value your view.Best Regards,

Dear Guest,Thank you for staying with us and sharing your view.We have noted your concerns and management is actually working on it, gradual renovation is underway.We promise you that you will find a significant change when you come backOnce again, thank you so much for staying with us and sharing your views

Dear Alexander,Thank you so much for sharing your feedback with us.We really appreciate!Looking forward to serving you again in the near future.Best Regards

Thank you so much for staying with us and taking time to share this with us.We promise you to always offer best hotel services.Best Regards,

Dear David,Thank you for sharing your view with us.It is always our pleasure to serve you and offer the Hotel services in the best environment.Looking forward to serving you again in the near future.Best Regards

Dear Lisbet,Thank you so much for sharing this with us.It is always our please to host you and serve you.Looking forward to serving you again soon.Best Regards

Dear David,Thank you so much for staying with us and taking time to share this with us.We have noted the music issue and we are working on it.The reality is that some guests requested for entertainment while in the restaurant and management decided to hire a live music band, but we will see how we can control the volume.Once again, Thank you so much for staying with us and sharing this with us.Best Regards

Thank you so much!

Thank you

Thank you

Thank you

Thank you for sharing with us your view!Management will consider it and take a decision accordingly

Thank you

Thank you for sharing your feedback with us and appreciating our food and rooms.We are looking into the internet raised issue and sort it out.Best Regards,

Thank you so much

Thank you for having stayed with and taking the time to give your feedback.We are pleased that you enjoyed your stay with us,found our staff extremely friendly,like our restaurants,pool and massage tente and the surprise for your birth dayOur aim is to go be go beyond exception and have happy guest.Looking forward to serving you again in the near future.Best Regards

Thank you for having stayed with and taking the time to give your feedback.We are pleased that you enjoyed your stay with us,liked the location,our restaurants,our clean rooms and services in general.We look forward to serving you again in the near future.Best Regards

Thank you so much!

Dear James, Thank you for choosing Hotel des Mille Collines and sharing your view. We appreciate your feedback. Best Regards,

Dear Ibrahim, Thank you for choosing Hotel des Mille Collines and sharing your view. We appreciate your feedback. We look forward to hosting you in the near future when you come back to Kigali Best Regards,

Thank you for choosing Hotel des Mille Collines and sharing your view. We appreciate your feedback. Best Regards,

Dear Saul, Thank you for choosing Hotel des Mille Collines and sharing your view. We appreciate your feedback. Best Regards,

Dear Nicolaas, Thank you for choosing Hotel des Mille Collines and sharing your view. We appreciate your feedback. Best Regards,

Thank you for sharing your view with us. Kindly note that the Hotel has gradually started renovation from pool to lobby, conference hall and now suite rooms. Soon you will find almost most part of the Hotel renovated. Once again,thank you for Sharing your view. Best Regards

Thank you so much for sharing your view with us. It always a pleasure to hear that you appreciated our services and Hotel staff. Looking forward to serving you again in the near future

Dear Pedro, Thank you so much for staying with us and sharing your view. We appreciate your feedback. Looking forward to hosting you again. Best Regards

Thank you

Thank you