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"Too much salt in food. Idlis were small and not fluffy. Stuff from the bakery was heavy and over sweet. The fruit was in shallow plates so it kept falling to the floor when serving. Bananas were in bunches in a net bowl with a circular bottom making it difficult to take. 2 girls in the area outside Trattoria were very efficient and 3 boys in Trattoria were professional. Other staff there and the interns should be better trained. "

"Yes all good "

"The reception, billing, and reservation team is really horrible. The room AC is not working at all in this weather. You can make as many complaints as you want, but they won’t help you with anything."

"neglected outdated room inconsiderate and arrogant front desk staff "

"Was there for the weekend with my elderly parents, as an ex-Mumbaite, had always been my dream to stay in this iconic place and it lived up to all its hype "

"spent a week there, amazing hotel super clean room and the facilities were top notch. Enjoyed the breakfast a lot of vegetarian options. also getting around from the hotel to south mumbai was a breeze. definitely recommend this place. "

"Yes,there are several shops around and also mall across the road but didn't get to go,over all excellent service "

"Amazing Hotel and connected to the mall. We had a great time and the food was amazing. Highly recommended. "

"Pool area could do with an upgrade especially the wooden deck around the water which is turning slightly green and unsightly "