2/10 - 너무 별로예요
실제 이용하신 고객
2015년 11월 17일
별로예요: 직원 및 서비스
very hard to ...
The road closed as following two navi(C4 Picasso, Sygic). You can find route other cars going and follow(in a dark high mountain road I almost lost and fell in loop). Here Hotels.com says check in 15:00~19:00 but, reception closed before 16:00 that my booking made at 14:00 was missed(there's one key and memo for another guest's on the desk) and finally got in touch with the host(70km away driving to home). And the answer was my book couldn't find in anywhere(I never have that situation before in my 300 days consecutive bookings) so I send an E-mail of my booking list. 90 minutes spend for phone talking and waiting at lobby until an old neighborhood man(couldn't conversate in English) pass me a key to enter the room. and 11:00am check out time also reduced until 10:00am. Never meet the host or hear "sorry" until check out. What brought me such an exhausted day ? Room was clean and spacious enough for feel chilling all night-not heated well in my room.
