“Stunning location ruined by appalling service, poor hygiene, and unprofessional staff
Koh Yao Yai Village Beach Resort offers breathtaking views, but fails catastrophically on basic hospitality. Our family stay in a 1-Bedroom Pool Villa was severely ruined by serious service failures, persistent cleanliness issues, and exceptionally rude staff.
The resort is isolated, leaving guests captive to on-site facilities. With a young child, activities are virtually non-existent beyond the pools.
Hygiene...
“Een stukje paradijs om helemaal tot rust te komen. Prachtige villa’s middenin de natuur met alle nodige comfort.
Super vriendelijk en behulpzaam personeel, heerlijk a la carte ontbijt.
We hebben er ‘s avonds ook gegeten en alles was even verzorgd en lekker!
Leuke strandbar The woods op een 5 min wandelen langs het ongerepte strand.
We komen hier zeker terug!”
“Room was very comfortable and cleaned every day.
Was pleasantly surprised that this is exactly what it claims to be. Thoroughly enjoyed our time there. Totally relaxed atmosphere right on beach. Pool area were lovely. Breakfast was good too. Would highly recommend. Good value for money and quick response from hotel on any queries you may have.”