“The pictures that are online are NOT what you will see in person. We pulled up and I immediately called the front desk and said I was not checking in bc it did not feel safe nor look like what I booked. They told me to call the booking party (Expedia). When I talked to Expedia, they said the hotel refused to grant the refund. Terrible customer service, false advertising of the location’s quality. It’s also NOT a Quality Inn. That sign is in disrepair. It’s actually called Motorcycle Inn....
“The pictures that are online are NOT what you will see in person. We pulled up and I immediately called the front desk and said I was not checking in bc it did not feel safe nor look like what I booked. They told me to call the booking party (Expedia). When I talked to Expedia, they said the hotel refused to grant the refund. Terrible customer service, false advertising of the location’s quality. It’s also NOT a Quality Inn. That sign is in disrepair. It’s actually called Motorcycle Inn....
Sarah