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호텔 베스트 인 여행 후기

2.5 out of 5
호텔 베스트 인
6A,S.N. Banarjee Road above amina rest., 3rd floor ,futani chambergate2 NewMarket, Kolkata, West Bengal

이용 후기

3.6
평점 10 - 훌륭해요. 29개 이용 후기 중 0개" "
평점 8 - 좋아요. 29개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 4개" "
평점 4 - 별로예요. 29개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 18개" "

3.8/10

청결 상태

4.2/10

직원 및 서비스

4.0/10

편의 시설/서비스

3.6/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

MD

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was not very clean. Staff was sleepy and didn’t respond well to our phone calls. No toilet paper. No elevator to take us to the hotel on the third floor. Definitely not worth the money we paid for.
2019년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Why ORBITZ posts this hotel, I have no idea. The room was unhealthy, horrible rotten smell, bathroom was very unclean and drops of bad water dropped from a black hole of the ceiling. No one in our family could use the bathroom. Most of the time we spent outside and tried to leave this Hotel as soon as possible. This Hotel is not habitable and sick
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 8박 숙박함

2/10 - 너무 별로예요

Mrs. Tabassum

별로예요: 숙박 시설 상태 및 시설
My voucher did not work
I've purchased on this hotel one day before my arrival to Kolkata. After my arrival in Kolkata I went to the hotel from Airport. Then I showed them my Hotel Voucher. They said "Your reservation had been cancelled. You can't stay at our hotel or you've to pay now if you want to stay here". What kind of joke is this? I confirmed my room one day before my arrival. If the room had cancelled why don't you notified me? I want my refund, because they did not allow to stay their hotel. I'm eagerly waiting for your feedback.
2018년 12월에 1박 숙박함
답변 제공: mark 님, 2018년 12월 26일
Hi.... sorry for your inconvenience cause... Your Room booking has been cancelled from our side and you will get refund back your money on your account. Thaks,

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY BAD HOTEL, OLD BUILDING WITHOUT ANY MSINTENANCE
2018년 12월에 4박 숙박함

2/10 - 너무 별로예요

Sk. Mahmud

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
Dirty
2018년 10월에 2박 숙박함

4/10 - 별로예요

kohki

별로예요: 직원 및 서비스
二度と泊まらない
チェックイン時にACが壊れていると言われ、キャンセルもHotels.comで支払済みだと不可能と言われました。そしてファミリー用の部屋ならACもあるし空いてると言われたので代わりにそちらに入ることになったのですが、600ルピーのエクストラチャージを示され、他に手も無いので頷いたら実際には660Rs取られました。この60Rsに関して聞いたら、大した額ではないだろうと鼻で笑われ説明はされませんでした。 また頼んだディナーは1時間遅れ、滞在中に他の客に部屋を見せるためと言って部屋に入られ、チェックアウト時間の1時間前に後がつかえてるから早く出てくれないかと急かされました。 これだけ迷惑をかけておきながらチェックアウト後、荷物を数時間預かってもらった時もチップをせびってくる厚顔さで辟易しました。 あとは入口が地上4階にあり、エレベーターはなく、誰も手伝ってくれないので大荷物だと相当厳しいと思います。

8/10 - 좋아요

Ariful

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All the facilities are good except the room size and there is no lift as the hotel is on 3rd floor.
답변 제공: mark 님, 2018년 10월 30일
HI, We have big rooms and lift part will solve very soon. Looking forward to see u next visit very soon. Thanx, mark

2/10 - 너무 별로예요

hasan 님, dhaka

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
so bad experience
i never stay here again
2017년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible experience
When to the hotel after confirmed booking, they said there is no room left, when i checked the internet it showed still there were 2 vacant room. And the person who was in the reception is very unprofessional. and there is no lift , have to walk 3 floors to goto the hotel.
2017년 9월에 1박 숙박함

2/10 - 너무 별로예요

Syed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad Hotel
Wrost hotel experience. Not suitable for couple & elder person. 3rd floor but approx. 50 feet high, no lift. Room was too small & water was falling continuesly from roof, wet floor, no hot water, broken door lock.
2017년 8월에 2박 숙박함

6/10 - 괜찮아요

Zulfiqar

별로예요: 청결 상태
I am Not Likely to Stay again There
That is Good
2017년 8월에 5박 숙박함

2/10 - 너무 별로예요

ssain & Monjila 님, Europe & Asia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Best Inn, from Hell
This hotel has no elevator and despite my wife being ill and unable to climb the top floor, on the 8 floor. The Manager (Mr Mohamad Khan) promised and promised to move us down to 3 floor, but he just kept lying every day and never moved us from the 8 floor. The staff were imtitating, not helpful, room was just ok, the Bathroom was not the best, no view as promised and was (Not) worth all the money we paid. Breakfast was very, very bad and only 1 bananna, some bread and 1 cup of tea and that is all. I/we would not recomend this hotel and the manager (Mr Mohamad Khan) is no good and a liar and should be replaced, by someone more professional and customer minded.. This hotel was expencive and was very bad for the money and service we recieved and we had to leave earlier than we expected, even do we lost the money for the days we didnt stay here. We should have stayed a week, but left before our time.
2017년 7월에 6박 숙박함

2/10 - 너무 별로예요

Very poor 님, Tripura

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
Rooms are dirty, unhigenic. very very poor rooms. never go there. no left in the hotel. blankets are very very very dirty, you can't sleep there for a micro miny second....very poor experince.

2/10 - 너무 별로예요

Sanjay 님, Mumbai

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disrespectful
Expedia should not offer this hotel to anyone. Hotel did not have a room even though the booking was done 2 weeks in advance!!!

2/10 - 너무 별로예요

kla 님, bkk

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
feeling fail.
bad reception greeting. bad A/C not feel any cool but another room we walk pass....it's so cool !!!! feel not happy with this hotel. and i download offline map from Google.... its wrong position!!!! We have to walk so farrrrrrrrr.!!!!!

2/10 - 너무 별로예요

kla 님, bkk

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
disappointed
really disappointed because bad joking from reception staff.... he welcome us with this word"..... no room .... " but i already booking and paid full money. that's not good to do with us. hotel on 4th floor!!!! OMG

2/10 - 너무 별로예요

SATO 님, 日本　山形

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
怖いホテル
　駅で黄色いタクシー予約チケットを買うため行列に並ぶ、窓口でホテルの地図を渡し場所を確認して距離を積算し102ルビー・110ルビーを渡しつり銭を待つがつり銭を出す気配が無い後ろのお客がどけよと言う感じしょうがなくつり銭をもらわずタクシー乗り場へ、すぐにタクシーに乗車しホテルに向かうが途中で道の端に停車チケットはここまで、ホテルまでは50ルビーかかると言うメーターを見たら45ルビーここでひと悶着、相棒と50ルビー出すかと再出発、ホテル近くで道端の男にホテルの場所確認しているよう地図を見せても判らないホテルの電話番号を伝えたが電話を持っていない、道端の男が電話していた内容不明、運転手に伝え再々出発やっとホテル到着、ホテルは小さい入り口の三階(実際4階ぐらいある)にある看板発見エレベーターないのと、入り口に訪ねるがホテルは無いよと返事、予約しているのにおかしい、しつこく言われる、階段の折り返すところに又男部屋ないよ、二階登ったところに又男しつこく部屋ないよ、相棒がかまわず三階に登りフロント確認し私に呼びかけるまずは一安心、タクシー運転手・道端の男・ホテル前の四人の男皆詐欺師グループか、フロントに実際の事を伝えるが全然話にのらない、ただ笑っているだけお前らも詐欺師集団の一味か女性だったら本当に怖いホテルだ。

2/10 - 너무 별로예요

Shibu prasad

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
overall the hotel is not good

6/10 - 괜찮아요

M ABDUL

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Venkanna choudary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to market
It was good

2/10 - 너무 별로예요

ALEKSANDR

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

MD SIFAT UDDIN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

MAXIM 님, Yekaterinburg

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good by location
Good location, near metro station. Poor service, but you can ask for anything that you need.

6/10 - 괜찮아요

sandyroy29 님, Pune

좋아요: 직원 및 서비스
별로예요: 청결 상태
December 2015 Kolkata Stay
1st night stay in Family room was horrible , moles and damp room with foul smell , 2nd day sifted to another room , it was better with ventilation and cleanness Excellent location of hotel for the price you pay, just that the hotel has no lifts , so you got to walk up and down the stair case (old british period building) several times in a day

4/10 - 별로예요

Yvonne

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

faisal khalid 님, bangladesh

좋아요: 청결 상태, 객실의 편안함
it was really good
everything was really good, staff was cooperative., room was well cleaned.

8/10 - 좋아요

Mehar 님, Delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best value of money in prime location
It is located on 3rd floor.Kitchen functioning for namesake.Staff bit rude.Gallery at places leaking. Overall stay comfortable