숙박 시설 구내
예약 가능 여부 확인

더 라리트 그레이트 이스턴 콜카타 여행 후기

5 out of 5
더 라리트 그레이트 이스턴 콜카타
1,2, 3, Old Court House Street, Kolkata, west bengal

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 279개 이용 후기 중 146개" "
평점 8 - 좋아요. 279개 이용 후기 중 75개" "
평점 6 - 괜찮아요. 279개 이용 후기 중 26개" "
평점 4 - 별로예요. 279개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 279개 이용 후기 중 16개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Jeung

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
콜카타
주변 호텔중에서는 비교적 깨끗한 편 임
2019년 4월에 2박 숙박함
답변 제공: Rima Sil 님, 2019년 5월 30일
Thank you for the valuable feedback . Looking forward to welcome you again

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good staying
Incredible and i stayed like home. Tnx a lot

6/10 - 괜찮아요

taeho 님, 인천, 대한민국

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
신중한 선택을 요하는 호텔임.
체크인하고 바로 들어간 객실에서 곰팡이악취가 심해서 교체요청. 다른 방 역시 악취가 있었으나 참고 그냥 이용. 시간이 지나도 악취는 줄거나 없어지질 않음. 아침식사, 호텔상태등은 아주 좋음. 그래도 다시는 절대 이용할 생각이 없음.

10/10 - 훌륭해요

George

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very beautiful historical property. The staff are so friendly and welcoming. Housekeeping was on top of making sure the room was clean along with water, tea, and coffee stocked daily. Bicky is amazing at taking care of the room and makes sure everything is perfect when he cleans the room. I highly recommend this hotel and look forward to staying again for future visits to Kolkata.
2024년 3월에 23박 숙박함
답변 제공: Kamal Raza 님, 2024년 3월 27일
Dear Mr George,Namaskar,We are thrilled to hear that you enjoyed your visit and found the hotel Luxurious and peaceful. It's our aim to provide a memorable and pleasant experience for our guests.We appreciate your feedback and look forward to the opportunity of welcoming you back in the future.Best Regards,Kamal RazaResident ManagerThe Lalit Great Eastern Kolkata

8/10 - 좋아요

Rahul

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The front desk staff were terrible. Three to four female staff members at the front checkin desk were either clueless or not willing to help. The restaurant staff were very polite and friendly and the room cleaning lady was excellent. She was very friendly and always had a big smile.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Sanjay 님, London

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good sized room with a comfortable bed. The gym was well equipped and the steam room was great. Good choices for breakfast, service was a bit slow at certain times.
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Anamika

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Aswathi

가족 여행
Rooms were not cleaned on daily basis as per the standards. Had to call many times for toiletaries and water etc. though we had booked and paid for 3 adults
2023년 12월에 3박 숙박함

8/10 - 좋아요

Ranga Raju

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Patrick

2023년 12월에 2박 숙박함

4/10 - 별로예요

FRANCESCO

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Negative. I asked to stay in new Wings rhry they ask money.
2023년 10월에 3박 숙박함

8/10 - 좋아요

Martin

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A very stylish, modern hotel in a very good location. Though noisy early evening, it quieted down around 9pm which ensured a good night’s sleep. Friendly helpful staff though was a bit hectic checking in as everyone was looking to check in and out at the same time. As this is a luxury hotel I would have expected a cold drink on arrival whilst waiting (developed world problems I know, but this is down as a luxury hotel). Would definitely recommend this hotel.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Ruth

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We arrived half an hour after check in time and were told our rooms weren’t ready. We asked to wait somewhere we could get lunch and were taken out onto the street to a cake shop/bar/restaurant. Service there was very slow and my food was cold when it arrived. Not a great start to our stay in LaLit. However we got upgraded rooms to compensate. Rooms were very spacious and beautiful though the safe didn’t work and the bath water was brown. Also I only got one towel. Food in the restaurant was very good.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

mukesh

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Anshu

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Vinay

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Nilesh

2023년 7월에 1박 숙박함
답변 제공: Rima Biswas 님, 2023년 8월 1일
Dear Sir, Namaskar!! Thank you for sharing your feedback with us and we are delighted to learn that you had a wonderful experience. We deeply value your loyalty towards The Lalit Great Eastern Kolkata and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring seamless experience every time. Looking forward to welcoming you back soon. Warm Regards,

6/10 - 괜찮아요

risharl

연인과의 여행
좋아요: 직원 및 서비스
Being a heritage hotel I liked the style of the rooms and size. Towels were stained and not white as they should be. Breakfast staff not trained to serve tea etc properly and don’t speak English. Front office staff were good and could communicate with international guests. Food selection good. Hotel overpriced for what they offer.
2023년 4월에 3박 숙박함
답변 제공: Rima Biswas. Reservation Manager 님, 2023년 5월 1일
Dear Mr. Bharath,Namaskar! Thank you for taking the time to give us such in-depth feedback. Please accept my heartfelt apologies for the unpleasant stay you recently had. I concur that sending an apology won't erase the inconvenience you endured or take away the memory of it. You may be confident that we are carefully evaluating your comments and will take prompt action to implement any necessary changes. I kindly request that you not allow this occurrence influence your perception of our hotel as a whole. The opportunity to welcome you back and demonstrate the difference excites my team and I.Warm Regards,

2/10 - 너무 별로예요

Dilip K

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bug infested place.
2023년 4월에 3박 숙박함
답변 제공: Rima Biswas 님, 2023년 4월 10일
Dear Sir, Namaskar! Thank you for taking the time to give us such in-depth feedback. Please accept my heartfelt apologies for the unpleasant stay you recently had. I concur that sending an apology won't erase the inconvenience you endured or take away the memory of it. You may be confident that we are carefully evaluating your comments and will take prompt action to implement any necessary changes. I kindly request that you not allow this occurrence influence your perception of our hotel as a whole. The opportunity to welcome you back and demonstrate the difference excites my team and I.

4/10 - 별로예요

Sazzad

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Breakfast was not up to the standard for non veg it is star rated hotel should have varieties for non veg guest only veg is not except able at all very disappointing service staff was not cooperating for phone sim procuring
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Priya

2023년 2월에 3박 숙박함
답변 제공: Rima Biswas. Reservation Manager 님, 2023년 4월 5일
Dear Ms. Priya, Namaskar! Thank you for sharing your feedback with us and we are delighted to learn that you had a wonderful experience. We deeply value your loyalty towards The Lalit Great Eastern Kolkata and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring seamless experience every time. Looking forward to welcoming you back soon. Warm Regards,

6/10 - 괜찮아요

Mahesh

가족 여행
좋아요: 직원 및 서비스
Property is a bit dark even though facilities and amenities are new. We had some minor troubles checking in but they compensated it with a late check out. Breakfast was good.
2023년 2월에 1박 숙박함
답변 제공: Rima Biswas 님, 2023년 3월 9일
Dear Guests, Namaskar! Thank you for sharing your constructive feedback with us. We have noted your review with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. Your issue has received my personal attention and has been shared with concerned departments. Necessary corrective measures initiated to ensure no repeat. We request you to kindly treat this experience in isolation. Your patronage is deeply valued and we look forward to welcoming you back. Warm Regards,

6/10 - 괜찮아요

Eman

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Untrained staff in dining and poor room service
2023년 2월에 3박 숙박함
답변 제공: Rima Biswas 님, 2023년 2월 16일
Dear Mr. Noor, Namaskar! Thank you for sharing your constructive feedback with us. We have noted your review with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. Your issue has received my personal attention and has been shared with concerned departments. Necessary corrective measures initiated to ensure no repeat. We request you to kindly treat this experience in isolation. Your patronage is deeply valued and we look forward to welcoming you back. Warm Regards,

4/10 - 별로예요

Omar

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
very disappointment!!
I recently stayed at your hotel and I was disappointed with the level of service I received. In particular,the breakfast was awful and also there was no simple teabag in the room and the refrigerator was not working, which impacted my overall experience. I hope you will take my feedback into consideration as you strive to improve your guests' experience in the future.
2023년 2월에 2박 숙박함
답변 제공: Rima 님, 2023년 2월 9일
Dear Sir, Namaskar! Thank you for sharing your constructive feedback with us. We have noted your review with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. Your issue has received my personal attention and has been shared with concerned departments. Necessary corrective measures initiated to ensure no repeat. We request you to kindly treat this experience in isolation. Your patronage is deeply valued and we look forward to welcoming you back. Regards,

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
2023년 1월에 3박 숙박함
답변 제공: Rima Biswas 님, 2023년 2월 2일
Dear Sir, Namaskar! Thank you for sharing your constructive feedback with us. We have noted your review with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. Your issue has received my personal attention and has been shared with concerned departments. Necessary corrective measures initiated to ensure no repeat. We request you to kindly treat this experience in isolation. Your patronage is deeply valued and we look forward to welcoming you back. Regards,

2/10 - 너무 별로예요

Shakil

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Reception was very unhelpful & the waiters in the breakfast room were untrained, lots of improvement required before this hotel can be of the rated class
2023년 1월에 2박 숙박함
답변 제공: Rima Biswas 님, 2023년 2월 2일
Dear Sir, Namaskar! Thank you for sharing your constructive feedback with us. We have noted your review with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. Your issue has received my personal attention and has been shared with concerned departments. Necessary corrective measures initiated to ensure no repeat. We request you to kindly treat this experience in isolation. Your patronage is deeply valued and we look forward to welcoming you back. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and courteous, convenient hotel.
A quiet hotel which was clean and central. I stayed at the back of the hotel so had no view but had no city noise too. Breakfast was good but not enough vegan food. Staff courteous and they even wore Pride badges in January, which was a wonderful initiative by the hotel. They had a pride flag in the front of the hotel. Thank you.
2022년 12월에 3박 숙박함
답변 제공: Rima Biswas 님, 2023년 2월 2일
Dear Sir, Namaskar!!Thank you for sharing your feedback with us and we are delighted to learn that you had a wonderful experience. We deeply value your loyalty towards The Lalit Great Eastern Kolkata and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring seamless experience every time. Looking forward to welcoming you back soon. Warm Regards,

8/10 - 좋아요

Harmeet

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous histo
2023년 1월에 4박 숙박함
답변 제공: Rima Biswas 님, 2023년 2월 2일
Dear Sir,Namaskar! Thank you for sharing your feedback with us and we are delighted to learn that you had a wonderful experience. We deeply value your loyalty towards The Lalit Great Eastern Kolkata and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring seamless experience every time. Looking forward to welcoming you back soon. Warm Regards,

4/10 - 별로예요

Anand

2023년 1월에 1박 숙박함
답변 제공: Rima Biswas 님, 2023년 2월 2일
Dear Sir, Namaskar! Thank you for sharing your constructive feedback with us. We have noted your review with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. Your issue has received my personal attention and has been shared with concerned departments. Necessary corrective measures initiated to ensure no repeat. We request you to kindly treat this experience in isolation. Your patronage is deeply valued and we look forward to welcoming you back. Regards,

4/10 - 별로예요

Charles Anand

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The property is closer to some of the attractions. As there is a renovation going on, its dusty and sometimes noisy. I wouldnt want to visit this property till the reno is completed.
2022년 12월에 2박 숙박함
답변 제공: Rima Biswas 님, 2023년 2월 2일
Dear Mr. Anand,Namaskar! Thank you for sharing your constructive feedback with us. We have noted your review with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. Your issue has received my personal attention and has been shared with concerned departments. Necessary corrective measures initiated to ensure no repeat. We request you to kindly treat this experience in isolation. Your patronage is deeply valued and we look forward to welcoming you back. Regards,

4/10 - 별로예요

Anee

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The check-in experience for someone who is used to excellent customer service in US, was just mediocre. We checked in pretty late around 11 pm. The gentleman who helped us did not put any extra effort to make us feel welcome. No offers of water whatsoever. He insisted on putting a credit card on file, repeatedly, even when I mentioned that it was late and we would like to go to my room after a very long flight. The staff at the restaurants, janitorial staff, porters etc. are very nice. I loved interacting with them. The breakfast and the in room dining were good and we really enjoyed the variety of food. The staff at the reception completely ignored us and any requests we made. Toilet paper arrived in 2 hours, after three calls to the reception. However, the worst part of the stay was that two nights before we are scheduled to check-out, we receive a call at 10 pm from Mr. Faisal at the reception asking for feedback on the stay. That was really in very bad taste. I requested to speak to the manager the following morning but that did not materialize. I am disappointed that such a pricey place could not exhibit basic decency in dealing with their guests. This has most certainly left a bad taste in my mouth. I travel via Kolkata very often due to work, but will not be returning here.
2022년 11월에 7박 숙박함

10/10 - 훌륭해요

Supanan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

4/10 - 별로예요

CATHERINE

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Très deçus
Ce n’est pas un 5 étoiles, les chambres sont belles et spacieuses, c’est tout Le personnel de l’accueil est désagréable Le spa est cher et nul Nous n’avons pas pu dormir pendant 3 nuits car une fête était organisée dans l’hôtel avec une musique qui faisait trembler l’immeuble jusqu’au 5 ème étage où nous étions jusqu’à la fin de la nuit. Aucun respect pour les résidents
2022년 10월에 3박 숙박함

4/10 - 별로예요

Neeraj

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

mirza

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Hotel
Amazing Hotel will always stay here, courteous staff , Ambience is excellent with Art work. Big rooms Nice Breakfast centre of the City.
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Anand

2022년 5월에 2박 숙박함
답변 제공: Rima Biswas 님, 2022년 6월 2일
Dear Sir, Namaskar!! The entire team joins me in thanking you for staying at The Lalit Great Eastern Kolkata and for making us your preferred choice in the "City Of Joy" . We appreciate you taking out your valuable time to share this wonderful feedback on Expedia.We look forward to your next visit and the joy of serving you .

8/10 - 좋아요

Dr.Pushpa

가족 여행
좋아요: 객실의 편안함
good
It was good stay. Even though our booking was for two. slippers, toothbrush was arranged for only one person. It is quiet old property. Need renovation
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

MS LI T

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Generally very good indeed
All generally very good. I guess it should be at the price - probably 2x or 3x a mid-range hotel in Kolkata - but still excellent value for this level of comfort and service + Wi-fi, room and bathroom very good, staff accommodating of odd requests - Food a bit over-priced
2020년 3월에 1박 숙박함
답변 제공: Rima Biswas 님, 2020년 3월 14일
Thank you for the Feedback . We have taken a note of the positive feedback and we have informed the concerned department they are working on the same . Looking forward to welcome you at The Lalit Great Eastern Kolkata .

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located and convenient for meetings in City Centre; Comfortable stay
2020년 2월에 2박 숙박함
답변 제공: Rima Biswas 님, 2020년 3월 14일
Thank you for the Feedback . Looking forward to welcome you at The Lalit Great Eastern Kolkata .

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 3박 숙박함
답변 제공: Rima Biswas 님, 2020년 3월 6일
Thank you for the Feedback . Looking forward to welcome you at The Lalit Great Eastern Kolkata .

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous hotel and staff. The breakfast choices and quality were superb. Good location, about 10 minute walk to the nearest metro station ( Kolkata traffic is a nightmare).
2020년 3월에 2박 숙박함
답변 제공: Rima Biswas 님, 2020년 3월 6일
Thank you for the Feedback . Looking forward to welcome you at The Lalit Great Eastern Kolkata .

10/10 - 훌륭해요

Elissa

2020년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly excellent service, spacious rooms, great restaurant
2020년 2월에 4박 숙박함
답변 제공: Rima Biswas 님, 2020년 3월 6일
Thank you for the Feedback . Looking forward to welcome you at The Lalit Great Eastern Kolkata .

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함
답변 제공: Rima Biswas 님, 2020년 3월 6일
Thank you for the Feedback . Looking forward to welcome you at The Lalit Great Eastern Kolkata .

8/10 - 좋아요

Soren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Eastern is great - makes you feel that too
It is, like its names tells, a great hotel, one of Indias oldest. The rooms - bathrooms, has a great size, the hower 'room', was great marble floor with black stones and rainy water coming out. Large Tv with international news, among them my favourite ( I am not a religious person - coming from Denmark), Al jazzera in English - for years I have thought it is the the most - if any - objective News station. The Breakfast Buffet is huge - I wish the western bread was more frersh though. Staff overall is perfect - very serviceminded in a real pleasant way - no Baksheesh eyes. Maybe to many Namaste, when you walk out from the elevator, I like to be a guest - not 'god'-like.
2020년 2월에 2박 숙박함
답변 제공: Rima Biswas 님, 2020년 3월 6일
Thank you for the Feedback . We have taken a note of the positive feedback and we have informed the concerned department they are working on the same . Looking forward to welcome you at The Lalit Great Eastern Kolkata .

10/10 - 훌륭해요

Charles 님, Bedford UK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel, lovely staff, very classy, great facilities, nothing was a problem to them
2020년 2월에 2박 숙박함
답변 제공: Rima Biswas 님, 2020년 3월 6일
Thank you for the Feedback . Looking forward to welcome you at The Lalit Great Eastern Kolkata .

10/10 - 훌륭해요

Henry Heng Yan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함
답변 제공: Rima Biswas 님, 2020년 3월 6일
Thank you for the Feedback . Looking forward to welcome you at The Lalit Great Eastern Kolkata .

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
o and enjoy!
Beautifully and smartly designed hotel. Great staff. Great buffet breakfast. Would that all hotels were like this! We travel extensively and the LaLit was so far above all expectations. Great WIFI and location.
2020년 2월에 1박 숙박함
답변 제공: Rima Biswas 님, 2020년 2월 25일
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