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"Excellent location, close to all main attractions and access to main train line through inside tunnel. Excellent service by staff. Room is small but standard for Japan. Beautiful hotel."

"Perfect location for Universal Studios! "

"Wonderful hotel with the most amazing staff! We will definitely stay here again if we visit USJ again. Just a couple of 'negatvies' before I move onto the positives: We were staying at one of the premium rooms. The room itself was dated and there were old stains and scratches on the walls. For the price we paid ($500 CAD per night), I expected the room conditions to be better. However, I will still recommend this hotel for the following reasons: Service: The team here is truly wonderful. They assisted us with everything, from luggage forwarding to taxi ordering. They were genuinely caring and very patient, in spite of some laugage barriers. Breakfast: There was always a line for the breakfast but the variety and quality is excellent. Location: Excellent!!! Laundry: Having a machine on every floor really helps! Thank you for the concerige team at the hotel. You guys made our trip so much smoother. "

"The staff were very nice. The property itself is in serious disrepair. Stains all over the carpets in the hallways, gouges out of the walls most likely from luggage and carts. Mini refrigerator in room has a working light inside but nothing cooling. The breakfast is plentiful and poor quality. Cold food that’s supposed to be warm, dry flake apart pancakes, bland food. Do not spend the money to include breakfast. All in all a decent location to walk about, or catch the train but would never stay here again. "

"Perfect"