로비

도르셋 몽콕, 홍콩 여행 후기

4 out of 5
도르셋 몽콕, 홍콩
88 Tai Kok Tsui Road, Kowloon

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 386개" "
평점 8 - 좋아요. 1004개 이용 후기 중 407개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 131개" "
평점 4 - 별로예요. 1004개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 36개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Moon Ho

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결하고 위치고 좋은 숙소였다. 그러나 방음이 다소 떨어져 프라이버시가 침해될수도 있을듯 합니다
2023년 7월에 1박 숙박함
답변 제공: Dorsett Mongkok 님, 2023년 7월 25일
Dear Moon Ho, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Your comment on soundproofing facility has been well noted and reflected to the concerned department for continuous improvement. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 5박 숙박함
답변 제공: Dorsett Mongkok 님, 2019년 9월 23일
Dear Valued Guest, thank you for your valuable comments. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 - 괜찮아요

Nakkyun

좋아요: 청결 상태
별로예요: 직원 및 서비스
교통불편.프론트 여자직원 불친절!
홍콩공항에서 공항버스타고 이용하기엔 중간에 환승으로 매우불편한 위치에 있음. 말이야 호텔측 세틀버스인지. 셔틀버스유로이고 공항에서 호텔 체크인잇 셔틀버스 이용불가.왜? 수화물갖고셔틀버스 자체가 이용불가능. 결국 택씨타고 호텔체크인.
2019년 9월에 4박 숙박함
답변 제공: Dorsett Mongkok 님, 2019년 9월 12일
Dear Nakkyun, thank you for your valuable comments. We regret to know that you weren't satisfied with your stay at this time. Your comments are well noted to the concerned departments for improvement. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

2/10 - 너무 별로예요

JAE HEE

별로예요: 직원 및 서비스
최악의 서비스
홍콩 시위 때문에 취소해달라고 했는데, 죽어도 안된다고...;;;ㅎ;;; 이렇게 위험한 시국에, 시위 진행 안되는 곳은 안전하다고 하셔서 너무 당황스러웠습니다~! 서비스가 정말 별로입니다.
2019년 8월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2019년 8월 21일
Dear Jae Hee, thank you for your valuable comments. We regret to know that you weren't satisfied with your stay at this time. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙소
야경도 너무 예쁘고 좋았지만 청소 상태가 조금 아쉬웠어요
2019년 7월에 3박 숙박함
답변 제공: Dorsett Mongkok 님, 2019년 8월 12일
Dear Valued Guest, thank you for your valuable comments. We are delighted to know that overall you enjoyed your stay at our hotel. Our housekeeping has been reminded of this issue and will ensure proper cleaning procedures are adhered to at all times. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원분들이 정말 너무 친절하셨고, 숙소 위치도 좋았어요. 역에서는 조금 먼 감이 있었지만 버스정류장은 가까워서 교통의 불편함은 전혀 느끼지 못했습니다. 숙소 근처에 마트도 있고 완탕면 맛집도 있어서 너무 좋았어요. 호텔 분위기 자체는 아기자기하고 객실 내부도 깨끗했어요. 아 다만 다른 방 소음은 좀 들리더라구요. 이른아침에 소음에 잠이 깨기도 했어요.
2019년 7월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2019년 8월 9일
Dear Valued Guest, thank you for your valuable comments. We are delighted to know that overall you enjoyed your stay at our hotel. Your comment regarding soundproofing is well noted to the concerned departments for improvement. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

10/10 - 훌륭해요

Bobb 님, Korea

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
전반적으로 깨끗하네요. 몽콕역까지 셔틀 운행했지만 마지막날 한번 이용했네요. 걸어서 왕복하기에는 다소 먼거리네요. ㅎ
2019년 7월에 4박 숙박함
답변 제공: Dorsett Mongkok 님, 2019년 8월 6일
Dear Bobb, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

8/10 - 좋아요

Jiyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2019년 8월 6일
Dear Jiyoung, thank you for taking the time to review our property. We are delighted to know that overall you enjoyed your stay at our hotel. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

4/10 - 별로예요

TAE HWAN

별로예요: 청결 상태, 객실의 편안함
가격대에 걸맞는 호텔.
가격은 좋았지만, 청결이나 서비스, 주변 환경은 그 가격대에 딱 맞는 호텔입니다.
2019년 7월에 1박 숙박함
답변 제공: Dorsett Mongkok 님, 2019년 7월 18일
Dear TAE KWAN, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 4박 숙박함
답변 제공: Dorsett Mongkok 님, 2019년 7월 3일
Dear Valued Guest, thank you for taking the time to review our property. We are delighted to know that overall you enjoyed your stay at our hotel. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2019년 6월 25일
Dear Valued Guest, thank you for taking the time to review our property. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 - 괜찮아요

Julian

연인과의 여행
좋아요: 직원 및 서비스
I always stay in this place because it’s convenient for me But next time I will make sure that the room is far away from the lift and from housekeeping making the noise.
2024년 5월에 10박 숙박함

8/10 - 좋아요

Suk Jun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, staff helpful
2024년 5월에 4박 숙박함

8/10 - 좋아요

Suk Jun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, convenient location
2024년 4월에 7박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 5월 16일
Dear Suk Jun, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are exceptional! Instant response and help even out of their way in an emergency situation. Constantly checking in if further help is needed which are much appreciated. Rooms are clean, great WiFi connections, taxis, MTR, buses within minutes of walking distance. Therefore I extended my stay. Thank you all!
2024년 5월에 3박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 5월 16일
Dear Susan, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 - 훌륭해요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, love the view. Walkable distance to station. Very clean, I will definitely come back again.
2024년 5월에 5박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 5월 16일
Dear Diana, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 - 훌륭해요

Choong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nearby eating places & shuttle to town center . Agents helpful with luggage transfer and transportation. Will recommend to others and return again. Many thanks !
2024년 5월에 3박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 5월 13일
Dear Choong, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 - 좋아요

Rei

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The elevators were busy all the time and we had to wait quite a long time to get on one.
2024년 2월에 3박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 5월 13일
Dear Rei, Thank you for taking the time to review your recent stay with us. Regarding the elevators, we understand that the waiting time might have been longer than expected in the peak hours due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

6/10 - 괜찮아요

David

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Elevator too slow , have to take a long to wait.
2024년 4월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 5월 9일
Dear David, Thank you for taking the time to review your recent stay with us. Regarding the elevators, we understand that the waiting time might have been longer than expected in the peak hours due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 - 좋아요

PAUL 님, San Francisco

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and professional front desk and bellmen. Breakfast buffet offering was a big disappointment with such a dismal offering of food selection compared to my last stay here.
2024년 4월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 5월 2일
Dear Paul, Thank you for taking the time to review your recent stay with us. Your comment on breakfast has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 - 훌륭해요

Joe 님, San Francisco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and good services
2024년 4월에 19박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 30일
Dear Joe, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 - 훌륭해요

jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable stay and received VIP service .
2024년 4월에 1박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 30일
Dear Jack, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 - 훌륭해요

Betsy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the room as it was clean and cosy, with a nice study table. It’s just that my neighbour was abit noisy and if only the hotel guests can practise some courtesy. Maybe the hotel can put sign along corridor or inside room - not to talk so loudly as next door can hear and disturb my sleep. Thanks.
2024년 4월에 4박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 30일
Dear Betsy, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. At the same time, we regret to know that the occasional noise disturbance you had encountered. Please rest assured that we will look into our soundproof feature and make necessary improvements in the future to ensure the comfort of our guests. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

2/10 - 너무 별로예요

Melvin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
員工態度好有問題
2024년 4월에 1박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 24일
親愛的Melvin,就是次閣下入住體驗未如理想,我們深感抱歉。我們相信客人在入住時的遭遇屬於個別事件,而客人的反饋我們已反映至相關部門。我們亦會加強酒店員工的訓練,為求日後能為客人提供更加細緻周到的服務。未來希望有機會迎接客人再次光臨,屆時我們將竭盡所能為客人帶來更稱心的住宿體驗。謝謝。

8/10 - 좋아요

Yuki

2024년 4월에 3박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 5월 16일
Dear Yuki, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 - 괜찮아요

Man sze 님, Brooklyn

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
毛巾有頭髮,廁所好細,房間好細不能行動
2024년 4월에 3박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 23일
親愛的客人,就是次閣下入住體驗未如理想,我們深感抱歉。我們相信客人在入住時的遭遇屬於個別事件,而客人的反饋我們已反映至相關部門,務求確保未來不會再有同類事件發生。另外﹐我們建議客人下一次入住時可考慮我們的尊尚套房或家庭四人客房,房內設有較寬敞的衛生間及浴缸﹐以享受更舒適的住宿體驗。未來我們會繼續努力,務求為每位客人帶來賓至如歸的體驗。希望有機會歡迎您再次入住旺角帝盛酒店,謝謝。

2/10 - 너무 별로예요

Paul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dear sir We have just completed a stay in the Dorsett hotel which is undergoing serious renovations disrupting the hotels safety. This hotel should not be open whilst the renovations are ongoing. The corridors are Cotterell with cleaners equipment making it difficult to get past without injury. There is only one elevator in reception most hotels of the size should have six. They are slow and inadequate and the queues to use them are huge making them unsafe and over burdened, when they finally arrive, which can be 30 minutes or longer. This hotel is a fire hazard and needs to be closed until renovations are completed. I look forward to your reply Regards Paul hewitt
2024년 4월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 22일
Dear Mr. Hewitt, Thank you for bringing your concerns regarding your recent stay at Dorsett Mongkok, Hong Kong to our attention. We sincerely apologize for the inconvenience you experienced due to the ongoing renovations at the hotel. Please be assured that the renovations are being carried out with the aim of continuously improving our facilities and providing a better overall experience for our guests. While one of the lifts was temporarily out of service for maintenance purposes, we ensured that two lifts and a staircase were accessible to guests at all times. However, we understand that the remaining lifts may have experienced higher demand, resulting in longer waiting times during peak hours. We apologize for any frustration this may have caused. Regarding the cleanliness and accessibility of the corridors, we will remind our staff to properly store cleaning equipment during room preparation to ensure that the corridors remain unobstructed. We assure you that it is not our intention to create any inconvenience or safety hazards for our guests. We appreciate your feedback as it helps us identify areas where we can enhance our services. We value your patronage and would like to assure you that we take your concerns seriously. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to contact us directly.

8/10 - 좋아요

Huonan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
房間雖然細小,但乾淨整齊,附近很多食肆及商店,很方便
2024년 4월에 1박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 16일
親愛的Huonan: 感謝您就近日在旺角帝盛酒店的住宿留下寶貴的評價。我們誠意推薦您下次入住時選擇酒店其他面積高達42平方米的房種﹐以享受更舒適的住宿體驗。未來我們亦會繼續努力為客人帶來更優質的住宿體驗﹐期待客人再次入住旺角帝盛酒店,謝謝。

8/10 - 좋아요

Chia ching

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
除了冷氣不能在調小之外,都滿意。
2024년 4월에 3박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 16일
親愛的客人: 感謝您的意見。我們很高興您於旺角帝盛酒店有個舒適的住宿。客人就房間設施等意見我們亦已記錄下來並反映至相關部門作檢討及改進。未來我們亦會繼續努力為客人帶來更優質的住宿體驗﹐期待客人再次入住旺角帝盛酒店,謝謝。

8/10 - 좋아요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good location in Mong Kok, short walk to Metro. Rooms clean, small but not unusual for HK. Shower adjustor was broken, so no overhead showe, but lower shower worked. The air con was very noisy. Breakfast basic but nice.
2024년 4월에 1박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 15일
Dear Judith, Thank you for taking the time to review your recent stay with us. We would also like to assure you that the mentioned shower adjustor and aircon issues were definitely an occasional case that seldom happened before, we will rectify it as soon as possible in order to avoid the same from happening again. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. Location is a short 8 min walk from Olympic MTR. Front desk staff were very helpful. They have a free shuttle that stops in four popular places near by for shopping and sight seeing.
2024년 3월에 1박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 5일
Dear Michelle, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very easy to live there and convenient
2024년 3월에 1박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 3월 25일
Dear David, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 - 훌륭해요

Darius Kar Woo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location. Short walk to Olympic MTR or even walkable to Mong Kok. Decided after the stay, this is a better location than a previous hotel we stayed and would book in the future too.
2024년 3월에 9박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 3월 22일
Dear Darius, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 - 괜찮아요

Cathy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room is so tiny
2024년 3월에 4박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 3월 14일
Dear Cathy, Thank you for taking the time to review your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 - 좋아요

ASAKO

2024년 3월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 5일
Dear Asako, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 4월 5일
Dear Alan, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of dining choices around the hotel. The room is nice and well designed. The two lifts cannot meet the demands during busy hours. I spent 20 mins waiting for the lift. Never try their shuttle bus as it is always full.
2024년 2월에 5박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 3월 7일
Dear Emily, Thank you for taking the time to review your recent stay with us. Regarding the lifts, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 - 좋아요

john

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Tha hotel was good value compared to other options. Room was small but comfortable and clean. Would stay again.
2024년 2월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 3월 4일
Dear John, Thank you for your comments. We are glad to know that you overall enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 - 훌륭해요

Kim Hock

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Very good
2024년 2월에 5박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 2월 29일
Dear Kim, Thank you for your comment. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 - 훌륭해요

Kwok Fung

2024년 2월에 6박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 2월 16일
Dear Kwok Fung, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 - 괜찮아요

Chengqun

가족 여행
별로예요: 직원 및 서비스
Some staffs seem to be unfriendly. They speak limited English
2024년 2월에 4박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 2월 14일
Dear Chengqun, Thank you for taking the time to review your recent stay with us. We would like to assure you that the service you encountered was definitely not the kind of service we strive to provide to our guests. Training will also be reinforced towards all the front line teams to ensure the best service to be delivered under any circumstances. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

6/10 - 괜찮아요

Tomomi

연인과의 여행
좋아요: 청결 상태
周囲にはレストランやスーパーマーケット、コンビニがいくつもあり、駅もそれほど遠くないので、場所はとても良いと思いました。 ただ、部屋がとても狭いです。ベッドの幅も狭く、落ちないようにと気をつけて寝ていると、変な力が身体に入ってしまいました。また、シャワールーム、トイレのスペースも狭かったです。 その他に、掃除の時間が遅いです。16時頃に部屋に戻った時に、まだ掃除が終わっていませんでした。部屋で作業をしていたので、16時20分頃に掃除の方が部屋に来ましたが、断らざるを得ませんでした。 近隣のホテルに比べて、ややリーズナブルだったので、仕方がないのかもしれませんが。。。
2024년 2월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 2월 9일
Dear Tomomi, Thank you for taking the time to review your recent stay with us. Your comments on in-room facility and housekeeping service have been well noted and reflected to the concerned department for continuous improvement. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. with spacious bathroom for a more relaxing and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 - 좋아요

raymond 님, TEMPLE CITY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pillows need improvement
2024년 2월에 1박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 2월 8일
Dear Raymond, Thank you for taking the time to review your recent stay with us. Your comment on in-room amenity has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 - 훌륭해요

Philip Ching Biu

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'd like to say that the hotel provided all comfort and convenience as compared to the price. Only suggestion is to provide shuttle service between Olympic or Kowloon station for those who might be catching train or airfreight on light traceling.
2024년 1월에 8박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 2월 7일
Dear Philip, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We are pleased to inform you that scheduled shuttle bus service is available to Mongkok & Kowloon MTR station and touristy spots including Langham Place, Elements mega shopping mall, Temple Street and China Hong Kong City. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

8/10 - 좋아요

Junko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 2월 7일
Dear Junko, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 - 괜찮아요

Rosetta pui-man

2024년 1월에 4박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 2월 5일
Dear Rosette, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 - 괜찮아요

Florie

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is so small, we can hardly move around. The sink is so tiny you can not even put your toothbrushes in there.
2024년 1월에 3박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 1월 31일
Dear Florie, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on the in-room facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

6/10 - 괜찮아요

Kyriaki

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Small and cold room, staff are great.
We found the room very small and very cold. We were initially put in a double (I think) but the bed was very small for my husband (he stands at 2meters) or anyone who is even of average height. The receptionist was brilliant to very quickly think on his feet to offer us a wider bed for my husband to be more comfortable. There was very little space between the end of the bed and desk chair. The rooms have dehumidifiers because there is a lot of humidity due to the bathroom. We could not open the window. Otherwise, the service was generally good, the staff are helpful and there is a small free bus that takes you down to the harbour.
2024년 1월에 5박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 1월 31일
Dear Kyriaki, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on the in-room facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 - 좋아요

Jordy

단체 여행
Goede locatie en net hotel. Kamers erg klein maar voor een city trip prima. Service is prima.
2024년 1월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 1월 31일
Dear Jordy, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 - 훌륭해요

Paul 님, Boynton Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great stay. We were at this hotel for 4 nights before a cruise. The positives: - staff is excellent. Quickly dealt with any requests. - clean; strong hot shower - convenient location. 10 minute walk to Olympic Station and about 20 minutes to Mongkok station. - mini refrig and kettle with tea/coffee - there is a shuttle that runs 10-6 which makes 4 stops. First one at a mall with the Mongkok MTR station; one near the Star Ferry - excellent Korean restaurant 2 minute walk; McDonald’s across the street also. The negatives - the hotel only has A/C. No heat. We were there during a cold spell - they did have a limited number of mini heaters We got one and it really helped. - the beds are very firm and sort-of short. They were kind and put two mattress toppers on for me. - there are only 2 elevators which at rush times was difficult especially with luggage - rooms are small. We knew that when we booked but there is really no place to put suitcases. We did not eat in the restaurant so I have no info on it. Overall it was an excellent stay for the price.
2024년 1월에 2박 숙박함
답변 제공: Dorsett Mongkok 님, 2024년 1월 30일
Dear Paul, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on our facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. Regarding the elevators, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.