Very satisfied with the service of the staff. Had an issue wih the self serviced laundry machines where some of my clothes were stained by the dirt left by previous user. The staff went above and beyond to use external laundry service to remove those stains on my clothes.
Saw the cleaning lady once when i left my room in the morning, and she asked if i need anything.
The only con for some people might be the distance to the subway stations. Need to walk 10 to 15 minutes, depending on which one. For me, the walk is a good exercise. You can reach Mongkok or the Olympian mall within those 10 to 15 mintes walk.
In summary, the hotel is very good value for the money.