Dear Jung Hwa,Thank you for your review. Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvements. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.I am deeply sorry for any inconvenience caused during your stay.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear Jun Young,Thank you for your review. Your review is well noted and we will definitely look at improving in these areas. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We are sorry to learn that you have waited a certain time for checking in. I have already talked to our Director of Front Office who has reviewed the efficiency of our check in/out and manning arrangement in order to maximise the efficiency.Besides, we will also strengthen guest room cleaning, maintenance and team supervision in order to continuously improve service quality.I am deeply sorry for any inconvenience caused during your stay.We look forward to seeing you soon.With best regardsRegal Kowloon Hotel

Dear You Jae,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. However, we will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Thank you for this excellent ranking.We look forward to seeing you again in the very near future.With best regardsRegal Kowloon Hotel

Dear Owen, Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We are thrilled to learn that you enjoyed your recent stay including our convenient location.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear guest,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. However we will drive for continuous improvements. The hotel has successively carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.In addition, the hotel also upgrades the accommodation facilities in the guest rooms from time to time. We hope that tourists will have better enjoyment when visiting the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

親愛なるヨシヒロ様レビューをいただきまして誠にありがとうございます。 総じて快適にご滞在いただき、当ホテルのロケーションを気に入っていただけたことを嬉しく思います。近いうちにまた皆様をお迎えできることを楽しみにしております。敬具リーガル カオルーン ホテル

Dear guest,Thank you for your review, it is truly appreciated. Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvements. I have immediately reported the matters you raised to the relevant department heads, and will strengthen the cleaning, maintenance and supervision of the team in order to continuously improve service quality. In addition, the hotel has been continuously renovating its guest rooms over the years. We hope that you will have a better and quality stay when you visit our hotel again.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear Shunsaku,Thank you for your exellent ranking, it is truly appreciated.We take note your enjoyment of the hotel.We are delighted to learn that you overall enjoyed your stay with us.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

マサル様,レビューをいただきまして誠にありがとうございます。 皆様の貴重なご意見は、当ホテルのより良いサービスの提供に役立てさせていただきます。 先日のご来店の際、ご期待に添えず申し訳ございませんでした。私たちのチームは十分な説明を受けており、確実にサービスを提供できるよう、より一層の注意を払ってまいります。ご指摘いただきました件につきましては、直ちに関係部門長に報告し、チームの清掃・整備・監督を強化し、サービス品質の継続的な向上に努めてまいります。また、当ホテルでは長年にわたり客室の改装を継続的に行っております。 再度当ホテルをご利用いただく際には、より質の高いご滞在をお過ごしいただければ幸いでございます。ご迷惑をおかけして申し訳ございません。またのご来店を心よりお待ちしております。よろしくお願いしますリーガル カオルーン ホテル

尊敬的 Bowen：謝謝 閣下寶貴的意見及對本酒店之評價。我們的團隊已充分了解情況，並將更加謹慎地確保我們確實提供服務。對於您入住期間出現的負面問題，我們深表歉意，我們一定會考慮糾正這些問題。本人已就 閣下所提出的事項，即時向有關部門主管反映，並會加強客房清潔及對團隊之督導，以求不斷改進服務質素。為 閣下帶來任何不便，本人感到十分抱歉。希望 閣下能再次蒞臨，讓我們為您提供貼心的安排。祝安康富豪九龍酒店

Dear Dean,Thank you for your time to share the experience and please accept our sincere apologies for the inconvenience caused during your stay. I have immediately reported the matters you raised to the relevant department heads, and will strengthen the cleaning, maintenance and supervision of the team in order to continuously improve service quality.We will further strengthen staff service training to provide guests with more satisfactory hotel services.In addition, the hotel has been continuously renovating its guest rooms over the years. We hope that you will have a better and quality stay when you visit our hotel again.We apologize for any inconvenience caused to you.We look forward to your visit again.RegardsRegal Kowloon Hotel

Dear Jirisuda,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

親愛なるノリコ様レビューをいただきまして誠にありがとうございます。 総じて快適にご滞在いただけた様子を伺い、大変嬉しく思います。 当ホテルのロケーションと広々とした客室の両方を気に入っていただき、大変嬉しく思います。ただし、お客様のレビューはよく知られており、継続的な改善に向けて推進していきます。当ホテルでは、より質の高い宿泊施設と最新の設備をお客様にご提供するため、長年にわたり客室の改修工事を継続的に行っております。また、当ホテルでは客室の宿泊施設も随時グレードアップしております。 観光客の皆様が当ホテルをより一層お楽しみいただけることを願っております。近いうちにまた皆様をお迎えできることを楽しみにしております。敬具リーガル カオルーン ホテル

親愛なるナオミ様レビューをいただきまして誠にありがとうございます。 ご滞在が全体的に楽しかったと伺い、大変嬉しく思います。 当ホテルの便利なロケーションでの楽しい経験を共有していただきありがとうございます。ただし、継続的な改善に努めます。 ご指摘いただきました件につきましては、直ちに関係部門長に報告し、客室の清掃とチームの監督を強化し、継続的なサービス品質の向上に努めてまいります。 ご不便をおかけして申し訳ございません。またご宿泊の際は、ご予約時にお部屋のご要望やご希望をお知らせいただければ、できる限りご希望に添えるよう手配させていただきます。近いうちにまた皆様をお迎えできることを楽しみにしております。敬具リーガル カオルーン ホテル

Dear Ka Ho,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. Glad to know that you enjoyed our location.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear Wen Zhen,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. The hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear Guest,Thank you for staying at Regal Kowloon Hotel and having the time to share your valuable review with us. We hope to see you back when you are next in Hong Kong.With best regards,Regal Kowloon Hotel

Dear Orathip,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear Yik-Ching,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. Glad to hear your positive comments. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. Your kind words to Dennis is much appreciated.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear Belle,Thank you for your review. We will drive for continuous improvements. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services. Sorry for any inconvenience caused.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear K,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear Sin Mei,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear Guest,Thank you for staying at Regal Kowloon Hotel and having the time to share your valuable review with us. We hope to see you back when you are next in Hong Kong.With best regards,Regal Kowloon Hotel

Dear Sameer,Thank you for your review and for staying and choosing our hotel. Your review is well noted and we will definitely look at improving in these areas. I have immediately reviewed the incident with my department manager and re-examined the check-in process and manpower arrangements for improvement. In addition, we will further strengthen staff service training to provide guests with more satisfactory hotel services.Besides, we will also strengthen guest room cleaning, maintenance and team supervision in order to continuously improve service quality.Sorry for any incinvenience caused.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

Dear Kin Man,Thank you for this excellent ranking.We look forward to seeing you again in the very near future.With best regardsRegal Kwoloon Hotel