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Photo gallery for H15 Palace, a Luxury Collection Hotel, Krakow





In the heart of Kraków's historic Old Town, Hotel H15 Luxury Palace - Destigo Hotels offers a tranquil retreat. Unwind with a body treatment at H15 SPA, take a refreshing dip in the indoor pool or stay connected with WiFi. The helpful staff and first-rate property condition have left guests feeling impressed.
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Reviews
9.8 out of 10
Exceptional
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Room options
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Showing 5 of 5 rooms
View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds
Highlights
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed
Highlights
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
View all photos for Suite, 1 King Bed

Suite, 1 King Bed
Highlights
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed
Highlights
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds
Highlights
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
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Holiday Inn Krakow City Centre by IHG
Kraków City Centre
- Spa
- Pet friendly
- Free WiFi
- Restaurant
9.2 out of 10, Wonderful, 1,001 reviews
The price is ₩163,945
₩182,797 total
includes taxes & fees
Sep 28 - Sep 29
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About the neighborhood

ul. Sw. Jana 15, Kraków, 31-017
About this property
H15 Palace, a Luxury Collection Hotel, Krakow
Property amenities
Room amenities
Policies
Important information
Optional extras
- Fee for cooked-to-order breakfast: approximately PLN 160 for adults and PLN 80 for children
- Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: PLN 150 per day (656 ft away)
- Pet fee: PLN 200 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision
Property is also known as
H15 Palace Hotel
Hotel H15 Luxury Palace
H15 Destigo Hotels Krakow
Hotel H15 Luxury Palace Destigo Hotels
Hotel H15 Luxury Palace - Destigo Hotels Hotel
Hotel H15 Luxury Palace - Destigo Hotels Kraków
Hotel H15 Luxury Palace - Destigo Hotels Hotel Kraków
Frequently asked questions
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H15 Palace, a Luxury Collection Hotel, Krakow Reviews
Reviews
9.8
Exceptional
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
Aug 26, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025
10/10 Excellent
Matteo
Jul 4, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo
Stayed 5 nights in Jun 2025
10/10 Excellent
jameson
Aug 21, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
jameson
Stayed 3 nights in Jul 2025
10/10 Excellent
Miroslaw
Aug 3, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miroslaw
Stayed 6 nights in Jun 2025
10/10 Excellent
peter
May 14, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peter
Stayed 7 nights in May 2025
10/10 Excellent
Manuel
Jun 18, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manuel
Stayed 2 nights in Jun 2025
8/10 Good
Linda
Jun 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Linda
Stayed 4 nights in Jun 2025
10/10 Excellent
Winfield
Jul 19, 2025
Liked: Staff & service, amenities, property conditions & facilities
Winfield
Stayed 2 nights in Jul 2025
10/10 Excellent
Javier
Jul 25, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier
Stayed 4 nights in Jul 2025
10/10 Excellent
lisa
Jun 24, 2025
Liked: Cleanliness, amenities, property conditions & facilities
lisa
Stayed 3 nights in Jun 2025
6/10 Okay
Jessica
Jul 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Jessica
Stayed 3 nights in Jul 2025
10/10 Excellent
Rita
Mar 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Rita
Stayed 3 nights in Mar 2025
10/10 Excellent
Charlotte
May 1, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlotte
Stayed 3 nights in Apr 2025
10/10 Excellent
Caroline
Feb 2, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Caroline
Stayed 3 nights in Jan 2025
10/10 Excellent
Elizabeth
Mar 1, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elizabeth
Stayed 2 nights in Feb 2025
10/10 Excellent
Stephane
May 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephane
Stayed 3 nights in May 2025
10/10 Excellent
Verified traveler
Apr 12, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 3 nights in Apr 2025
10/10 Excellent
Jillian
Apr 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we have stayed in.
Jillian
Stayed 3 nights in Apr 2025
10/10 Excellent
Marie
Mar 17, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marie
Stayed 3 nights in Mar 2025
10/10 Excellent
Patricia
Jul 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Patricia
Stayed 3 nights in Jul 2025
10/10 Excellent
John
May 3, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
John
Stayed 3 nights in Apr 2025
10/10 Excellent
Winfield
Mar 23, 2025
Liked: Staff & service, amenities, property conditions & facilities
Winfield
Stayed 3 nights in Mar 2025
10/10 Excellent
Dominik
Mar 2, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality place in heart of Krakow
Dominik
Stayed 2 nights in Feb 2025
8/10 Good
Brett
Dec 22, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brett
Stayed 3 nights in Dec 2024
10/10 Excellent
Martin
Feb 6, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Martin
Stayed 4 nights in Dec 2024