Hotel Eden was centrally located in Krakow's Jewish Quarter, within walking distance of restaurants, nightlife, public transport and Krakow's Old Town. The area around the hotel was safe and quiet with a nice and relaxed atmosphere.
The guest rooms were large and comfortably furnished with a desk, work chair, minibar and a large and comfortable bed. The interior seemed somewhat old, but was well maintained and in good condition. The bathroom was simple but conveniently decorated and there was a good selection of towels and toiletries.
The cleanliness was very good, but due to Covid-19 restrictions, the rooms were not cleaned during our stay. This is to avoid the spread of infection.
The hotel's common areas were clean and well maintained.
Breakfast was served as a buffet and had a rich selection of both hot and cold dishes. The dishes seemed to be homemade and there were some variations from day to day, which helped to lift the impression. The staff in the breakfast room appeared friendly and attentive.
The reception staff were very friendly and attentive.
It should be mentioned that the hotel is not a new and trendy hotel, but that it has an old charm and a high level of service. I would visit the hotel again and can safely recommend it to other travelers.