Metropolo by Golden Tulip

Property class: 4

Choose dates to view prices

Located close to Park Handlowy Zakopianka and Sanctuary of Divine Mercy, Metropolo by Golden Tulip provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩83,218
₩89,876 total
includes taxes & fees
Sep 29 - Sep 30

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 King Bed

A modern bathroom with a glass shower enclosure, a toilet, a sink, and a towel rack.

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

A bathroom with a white sink, a round mirror, and a towel rack.

Classic Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bathtub

A modern living room with a sofa, a TV, a desk with a chair, and a coffee table.

Junior Suite, 1 King Bed with Sofa bed, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the neighborhood

Borek Fałęcki Zachód, a neighborhood in Kraków, is home to Metropolo by Golden Tulip. Sanctuary of Divine Mercy and Wawel Castle are notable landmarks, and travelers looking to shop may want to visit Park Handlowy Zakopianka and Main Market Square. ICE Krakow Congress Centre and Oskar Schindler Factory are two other places to visit that come recommended. Visit our Kraków travel guide
Map
Orzechowa 11, Kraków, Lesser Poland, 30422

What's nearby

  • A historic castle with red-tiled roofs, green domes, and a prominent tower.
    Wawel Castle
    15 min drive - 6.1 km
  • A bustling outdoor café area with stone buildings and outdoor seating.
    Main Market Square
    19 min drive - 7.5 km
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    19 min drive - 7.5 km
  • Park Handlowy Zakopianka
    5 min walk - 0.4 km
  • Sanctuary of Divine Mercy
    3 min drive - 1.4 km

Getting around

  • Turowicza Station
    3 min drive
  • Łagiewniki Station
    18 min walk
  • John Paul II - Balice Airport (KRK)
    31 min drive

Restaurants

  • Shell
    6 min drive
  • Smaki Wietnamu
    5 min drive
  • Tutti Santi
    13 min walk
  • Obi-Wan Pierogi
    5 min drive
  • MAX Premium Burgers
    7 min walk

About this property

Metropolo by Golden Tulip

  • Upscale hotel near ICE Krakow Congress Centre
  • Located close to Park Handlowy Zakopianka and Sanctuary of Divine Mercy, Metropolo by Golden Tulip provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • A bike on site, tour/ticket assistance, and an elevator
    • ATM/banking services, a banquet hall, and 20 meeting rooms
  • Room features
  • All 220 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
  • Extra amenities include:
    • Reusable coffee/tea filters, recycling, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hair dryers
    • LCD TVs with cable channels
    • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 45 for adults and PLN 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycles
  • Gym
  • Sauna

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business center
  • Conference center (23,142 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (23 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in hallways (24 inches high)
  • Handrails in stairways (24 inches high)
  • Low-height counter and sink (24 inches high)
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 150 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 30 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 50 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Metropolo by Golden Tulip pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Metropolo by Golden Tulip?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Metropolo by Golden Tulip on Sep 29, 2026 start from ₩83,218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 50 per day.

What time is check-in at Metropolo by Golden Tulip?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Metropolo by Golden Tulip?

Check-out is at noon.

Does Metropolo by Golden Tulip provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Metropolo by Golden Tulip located?

Located in Borek Fałęcki Zachód, this hotel is 0.4 mi (0.6 km) from Park Handlowy Zakopianka and within 3 mi (5 km) of Sanctuary of Divine Mercy and ICE Krakow Congress Centre. Oskar Schindler Factory and Wawel Castle are also within 6 mi (10 km). Łagiewniki Station is 18 minutes by foot and Sanktuarium Bożego Miłosierdzia Tram Stop is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Metropolo by Golden Tulip Reviews

9.2

Wonderful

9.4

Cleanliness

7.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 141 out of 216 reviews
Rating 8 - Good. 61 out of 216 reviews
Rating 6 - Okay. 7 out of 216 reviews
Rating 4 - Poor. 3 out of 216 reviews
Rating 2 - Terrible. 4 out of 216 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is that we’re very proud and happy to stay here for the rest of our holiday one week here in Krakow in this good hotel 🥰all the services will come to us in a very special place and unforgettable experience ❤️🙏❤️Thank you so much for this wonderful opportunity to be with you all the staff especially your amazing team and the breakfast is always great🥰
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor. Staff were beyond helpful, professional and polite. Food in restaurant was very good (Great breakfast). Great value for money.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room & very helpful staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Really nice room.great breakfast.hotel very clean.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Lovely hotel clean and comfortable
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very frefood, amazing room, staff was so helpful
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Bar were very polite and efficient, room service guys were helpful
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely big rooms and very clean, had everything we needed, good location only 20 min taxi to centre
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the terminal stop for tram lines 8, 22, and 50. There are direct connections to the Old Town as well as the train station and bus station, making it extremely convenient for getting around. There is a Brita water dispenser in the hotel hallway, and each room is also equipped with an electric kettle. This helps reduce the use of plastic bottles and decreases waste, making the hotel very environmentally friendly. Breakfast is very nice. Lots of choices. It's an animal-friendly hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Great no complaints lovely staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very nice stuff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff where great. Never seen such a large selection of breakfast choices. ( not free) would definitely stay again.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, clean and very friendly staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location Staff were excellent very helpful
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Complex is nice, chambers are good, breakfast is good
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has really convenient transportation within a couple minutes walk.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good restaurant
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel , comfortable room , great breakfast. Cost - benefit hotel, not to the city center but near (5 minutes walk) to tram and bus terminal. Also near to shop's. Polite staff ,willing to answering all questions.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean. Easy access to public transportation
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A bit out-of-the-way, but perfect for my conference. Good food and nice staff. Comfortable room.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Sooo comfortable with AC.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Metropolo it is a great spot and the market nearby is fantastic! there are lots of trails in the area as well as a mall. The only issue I had was I couldn’t figure out how to make the shower head spray further from the taps
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location, perfect hotel.

The only thing to complain about is a king size is still 2 mattresses that are placed on top of a king size frame, and then you end up falling inbetween. Otherwise everything was perfect. Fantastic location and shopping center 10 minutes walk.
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Close to city and transport hotel

Hotel with chainess owner and marks if that everywhere in hotel. Beds are so comfy, room spotless clean however u CAN'T have a good sleep over night as is so many guests for party and socialising and is extremely messy to 12- 2 am as regular party was twice above own heads.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room safe was broken but we were given a room change. Quiet. Rooms not ‘soundproofed’ as claimed. Easy and cheap access to old town via nearby tram. Cool market with great fruit and vegetable stalls, coffee, and misc things just 50+ meters from hotel. Skip the nearby Aldi, save money, put your cash into the locals pockets and go to the cool market.
Stayed 3 nights in Jun 2025