Citin Seacare Pudu by Compass Hospitality

Property class: 3.5

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Reviews

6.6 out of 10
Located close to Petaling Street Market and Kuala Lumpur Tower, Citin Seacare Pudu by Compass Hospitality provides an airport shuttle, shopping on site, and a coffee shop/cafe. The on-site café, Citin Cafe, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premier Room

Room

Premier Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Room

Superior Room

  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Room

Deluxe Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Located in Bukit Bintang, a neighborhood in Kuala Lumpur, Citin Seacare Pudu by Compass Hospitality is in the entertainment district and near a metro station. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Petaling Street Market and Berjaya Times Square. Traveling with kids? Consider Petrosains Science Discovery Centre and Perdana Botanical Gardens. Visit our Kuala Lumpur travel guide
Map
Jalan Pudu Bukit Bintang, 38, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100

What's nearby

  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    3 min walk - 0.3 km
  • A cityscape with modern skyscrapers, including a prominent tall building with a unique design, and an elevated highway.
    Merdeka 118
    6 min walk - 0.5 km
  • A blue building with the sign "Central Market" and "Since 1888" on it.
    Central Market
    7 min walk - 0.6 km
  • A suspension bridge in a lush green forest with a cityscape in the background.
    Kuala Lumpur Forest Eco Park
    7 min walk - 0.6 km
  • A historic building with a dome and minarets, surrounded by modern skyscrapers and decorated with string lights.
    Merdeka Square
    12 min walk - 1.0 km

Getting around

  • Kuala Lumpur Masjid Jamek Station
    9 min walk
  • Plaza Rakyat Station
    15 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    36 min drive

Restaurants

  • Starbucks
    6 min walk
  • Restoran Anuja
    1 min walk
  • Sri Ganesa Restaurant
    2 min walk
  • Spice Garden
    4 min walk
  • Citin Cafe
    2 min walk

About this property

Citin Seacare Pudu by Compass Hospitality

  • Family-friendly hotel near Berjaya Times Square
  • Close to Petaling Street Market and Kuala Lumpur Tower, Citin Seacare Pudu by Compass Hospitality provides an airport shuttle, shopping on site, and a coffee shop/cafe. The on-site café, Citin Cafe, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
  • You'll also find perks like:
    • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
    • A front-desk safe, luggage storage, and a 24-hour front desk
    • Free newspapers, concierge services, and multilingual staff
  • Room features
  • All 99 individually furnished rooms offer comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 25-inch LCD TVs with satellite channels
    • Separate sitting areas, refrigerators, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 15 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Citin Cafe

Things to do

  • Gym
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 25-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 60

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 15 for adults and MYR 15 for children
  • Late check-out fee: MYR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Citin Seacare Pudu by Compass Hospitality pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Citin Seacare Pudu by Compass Hospitality?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Citin Seacare Pudu by Compass Hospitality?

Check-out is at noon. Late check-out is available for MYR 60 (subject to availability).

Does Citin Seacare Pudu by Compass Hospitality provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Citin Seacare Pudu by Compass Hospitality located?

This family-friendly Kuala Lumpur hotel is located in the historical district, within a 10-minute walk of Kottu Malai Pillayar Temple, Petaling Street Market, and Jalan Alor. Kuala Lumpur Tower and Berjaya Times Square are also within 1 mi (2 km). Plaza Rakyat Station is 15 minutes by foot and Hang Tuah Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citin Seacare Pudu by Compass Hospitality Reviews

6.6

6.4

Cleanliness

7.0

Location

7.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 58 out of 466 reviews
Rating 8 - Good. 147 out of 466 reviews
Rating 6 - Okay. 142 out of 466 reviews
Rating 4 - Poor. 76 out of 466 reviews
Rating 2 - Terrible. 43 out of 466 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The price is cheap, however, from the internet photos, the pictures looks really clean and the building around it looks clean, BUT, when you actually arrive, the area is getto and worn down, and everything is old, looks like from the 1960's hotel, 50 years old. Carpet dirty, used, old, elevator old, rooms old worn out, It looks like it was from the 1960's hotel. The staff is helpful, but everything is old.
Stayed 10 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Located in good neighborhood, nice staff, comfortable bed, clean room. The things I dont like were I dont see nearby restaurants, further walking to trains/ buses, small room.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location is good
Stayed 28 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place for staying. well connected with metro.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good. Value for money if you got budget
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a refurbished room. Was very good . Rooms is small but its great for 2 and rooms are clean. Staffs are very good they are very friendly. Mr Yogen was a nice person, gave lots of information about kl and food stuffs and travel advice informed us that hotel is on-going some refurbishment. Very recommended for their outstanding hospitality.
Stayed 15 nights in Dec 2019
Verified review

6/10 Okay

Air lambat trun dekat singki,macam sumbat..peti ais x sejuk..
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be very small old property but well kept and well maintained. Friendly staffs and great place. Not much to complaint as its value for what you pay. I saw some light refurbishment going on i hope they will make the hotel better.
Stayed 16 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Rooms are small but clean and comfortable. Housekeeing staffs are great assistance. Songkar was very helpfull guy. Cozy musics at lobby. Breakfast was ok we enjoyed the sandwiches only.
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice very clean and great hospitality.
Stayed 28 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Service

Bad service. No refund for hotel for unfulfilled stay due to flight delay caused by technical fault.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos were different from the actual room, in description it said city view plus the window was also different from the photo. There was no view because of the blockage of the other building in the front, it would be better if true details were provided. Overall, the service was good and clean room.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Good location. Close to Chinatown and masjid Jamek station.
Stayed 7 nights in Aug 2019
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

You get what you pay for.

The non smoking room is unfortunately on the smoking floor area, you could smell it as soon as you open the door. The connecting door was not doubled, we could hear everything from our neighbors. The walls and ceiling have stains and need painting so bad. The staff was nice. Breakfast was terrible. The carpet was old and dirty. The towel and tissue holders were rusty.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
에어컨이 중앙 난방식인데 약간 춥다. 그리고 콘센트가 안되는 콘센트가 있어서 아쉬웠다. 그 이외는 다좋았다. 특히 위치는 관광지 어디든 걸어갈 수 만큼 좋은 곳에 있다.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

The hotel was more than decent for the price. We were accidentally placed in two twin rooms on a lower floor, and they didn’t look very nice. After the correction, we were given our double rooms on the top floor and they were much much nicer. Overall, I’d recommend the hotel as the staff were helpful (though a little slow at check-in), the area was not too far from most centrally locates attractions, and the rooms were nice.
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite disappointing and overpriced for what we got

We felt that the description and picture of the hotel did not match the actual conditions. The room felt very tired and outdated. Our shower head was very loose and would fall over whilst in use. Our window would not close - and after telling the reception who tried to fix it, there was still a gap. This was an issue as the hotel is right next to a main road and some bugs bit us during the night. Although not of huge detriment to our stay, the walls had markings and the carpets were a bit dirty. The security guards at the front were very friendly and helpful. The location of the hotel was great for exploring the city. Overall, just a bit let down by the description of the hotel.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Liked: Staff & service
飛行機の到着時刻が早朝で、連絡もしないで朝6時に伺いましたが部屋が空いていた為チェックインさせてくれました。ドライヤーは貸出で、部屋まで持ってきてくれました。アメニティは小さい石鹸とすごい色をしたシャンプーで、ほぼないと思ったほうがいいです。エアコンの風向きは調節できません。リモコンがないためわざわざ立ちあがって壁に備え付けられているスイッチの所まで行かなくてはなりません。音も結構大きく、耳栓をしても聞こえます。 バスルームを開けた瞬間小さいヤモリがいました。窓が小さく空いていたのでそこから入ってきたんだと思います。2泊しましたが、見たのはその一回だけです。 シーツは清潔でした。毎日変えてくれるようです。 デポジットはチェックイン時に100RM(一泊50)、税金20RM(一泊10)取られました。チェックアウト時、朝食もサービスも利用しませんでしたがデポジットは50RMしか返ってきませんでした。なんの説明もなく、はいって感じで渡され、めんどくさかったので説明を求めませんでしたが、アーリーチェックインの分かなって思ってます。でも、チェックインの時に全部でいくらですかって聞いたとき、アーリーチェックインの料金の話は出てこなかったんですが。 立地はいいと思います。雨が降っても駅までほぼ濡れずに行けますし、コンビニもすぐ、チャイナタウンが徒歩10分ぐらいの所にありました。 1人旅で、ゲストハウスなどが苦手な方で寝るだけでいいなら全然いいと思います。
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities

コスパは良い

フロントスタッフはとても親切です。 最寄りの電車の駅から徒歩１分、中華街やセントラルマーケットも徒歩圏内で便利です。 部屋の中は公式ＨＰのイメージ写真よりやや老朽化している印象。 ＫＦＣ、コンビニも１分圏内にあります。 アメニティ ドライヤーなし（フロントで借りる事は可能） 歯ブラシあり 冷蔵庫あり バスタオル人数分　と必要最低限です。 エアコンはありますが、あまり強くありません。
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness
ห้องพักสกปรก มีแมลงสาบอยู่ในห้องน้ำ พรมมีกลิ่นเหม็น
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
服務優質，耐心的溝通
Stayed 3 nights in Apr 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Below Average

Friendly staff, nice T.V, nice location nears the LRT and short distance walk to Chinatown and night food market; however, the room was outdated, the picture looks better than the actually room, lack of cleanliness as there was dust on the counter by the fridge, the bed was double not Queen size, shower and sink pressures were not good, toilet paper was thin, hand soap provided was small, air condition was not powerful and the lift was small.
Stayed 5 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice n i m looking forward to stay again
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
喫煙ホテルと　書いて　いますが　全面禁煙　です
Stayed 4 nights in Jan 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, room comfort
The location is great but room very dirty. NEVER VACUMM THE CARPET. room was small & smell.
Stayed 3 nights in Jan 2019