Resort Suites at Bandar Sunway

Property class: 3

Choose dates to view prices

Reviews

6.8 out of 10
Located close to Sunway Pyramid Mall and Pinnacle Sunway, Resort Suites at Bandar Sunway provides a hair salon, dry cleaning/laundry services, and a 24-hour gym. Guests can connect to free in-room WiFi.
The current price is ₩73,666
₩86,926 total
includes taxes & fees
Nov 1 - Nov 2

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Studio, 1 King Bed, Kitchenette

A neatly made bed with white linens and a rolled towel, a grey upholstered sofa, and a wooden door in a hotel room.

Deluxe Studio, 1 King Bed, Kitchenette

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Twin Beds, Kitchenette

A hotel room with two beds, a wall with vertical stripes, and a door.

Deluxe Studio, 2 Twin Beds, Kitchenette

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio, 1 King Bed, Kitchenette

A hotel room with a sofa, a large bed, and a wooden headboard.

Executive Studio, 1 King Bed, Kitchenette

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio, 2 Twin Beds, Kitchenette

A hotel room with two beds, a desk, and a chair. There is a bathroom visible in the background.

Executive Studio, 2 Twin Beds, Kitchenette

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Kitchenette

A modern living room with a sofa, a dining area with a table and chairs, and a kitchen area with cabinets and a microwave.

Executive Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Triple Room, Kitchenette

A hotel room with two beds, a large window, and a dark wooden wardrobe.

Family Triple Room, Kitchenette

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Studio

A neatly made bed with white linens and a rolled towel, a grey upholstered sofa, and a wooden door in a hotel room.

Premium Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Located in Bandar Sunway neighborhood, Resort Suites at Bandar Sunway is connected to a shopping center. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Sunway Pyramid Mall and Mid Valley Megamall. Pinnacle Sunway and Taylor's College are two other places to visit that come recommended. Visit our Petaling Jaya travel guide
Map
B1,Resort Suites Hotel@PyramidTower East, Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 46150

What's nearby

  • A building with a large, pyramid-shaped roof and a covered entrance area with red lanterns.
    Sunway Pyramid Mall
    2 min walk - 0.2 km
  • A city street with a large building, palm trees, and a Ferris wheel.
    Sunway Lagoon Theme Park
    9 min walk - 0.8 km
  • Sunway Pyramid Convention Centre
    2 min walk - 0.2 km
  • Sunway Mentari Business Park
    2 min walk - 0.2 km
  • Pinnacle Sunway
    5 min walk - 0.5 km

Getting around

  • SS 15
    4 min drive
  • Taman Bahagia Station
    7 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    20 min drive

Restaurants

  • Restoran Nasi Kandar Shaaz
    1 min walk
  • Sushi Zanmai (壽司三味)
    1 min walk
  • ABC One Bistro
    1 min walk
  • Shu Da Xia HotPot 蜀大侠火锅
    1 min walk
  • Rakuzen
    1 min walk

About this property

Resort Suites at Bandar Sunway

  • Hotel near Sunway Pyramid Mall
  • Located close to Pinnacle Sunway and Hospital Pusat Perubatan Sunway, Resort Suites at Bandar Sunway provides a hair salon, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • A vending machine, luggage storage, and ATM/banking services
    • Smoke-free premises, concierge services, and an elevator
    • A front-desk safe
  • Room features
  • All guestrooms are individually furnished, and have comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Bathrooms with bidets and shower/tub combinations
    • Flat-screen TVs with cable channels
    • Balconies, separate sitting areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Housekeeping fee: MYR 80; may vary based on length of stay
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Resort Suites at Bandar Sunway pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Resort Suites at Bandar Sunway?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Resort Suites at Bandar Sunway on Nov 1, 2026 start from ₩73,666, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Resort Suites at Bandar Sunway doesn't offer parking.

What time is check-in at Resort Suites at Bandar Sunway?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Resort Suites at Bandar Sunway?

Check-out is at noon. Late check-out is available for a fee.

Where is Resort Suites at Bandar Sunway located?

Located in Bandar Sunway, this hotel is within a 10-minute walk of Sunway Pyramid Mall and Pinnacle Sunway. Hospital Pusat Perubatan Sunway and Taylor's College are also within 3 mi (5 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Resort Suites at Bandar Sunway Reviews

6.8

6.8

Cleanliness

8.8

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 28 out of 180 reviews
Rating 8 - Good. 64 out of 180 reviews
Rating 6 - Okay. 53 out of 180 reviews
Rating 4 - Poor. 19 out of 180 reviews
Rating 2 - Terrible. 16 out of 180 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment type of room with balcony. Has a dining table and a sofa. Very comfortable.
Stayed 10 nights in Oct 2026
Verified review

10/10 Excellent

Great location and in the heart of Sunway city
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is good and would be better if hair conditioner and better iron board is provided.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Staff & service

If you don't mind

Beds OK, furniture run down especially kitchen cabinets. Air- conditional leak water in the middle of the night. Location perfect
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

Liked: Staff & service
Everything you need literally can be found within minutes of walk. I mean everything! Ranging from necessities to luxury goods or electronics and sporting stufs. A cinema within Sunway, a theme park, a huge-ass pool with the worlds largest Wave Pool. I mean, can't really as for more apart from the very old furniture that felt like it was falling apart...
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Room although spacious, would benefit from an upgrade. Bathtub had black mould growing in the grout. The lobby is in the basement of another hotel which was confusing to navigate and find at first. Feels like more of a budget option.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 5 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort

Aircon not cold

Stay was just ok. Aircon wasn't cold when we stayed. Went to the counter midnight and there wasn't anyone there. Thought of just letting them know when I checked out but they say OH. Really?
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Hotel

This is the worse hotel I had ever stay. Will not come back again. Smelly and uncomfortable stay. Fridge is not cool and the parking lot have not operate , can’t get out and I get hurt no one help. Ridiculous!
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness
Old chairs & can break anytime. Iron board need needed to be change. Frontdesk/receiption area surprisingly on Lower Ground & spooky.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Very old apartment and everything is not working well. Upholstery was dirty and stained. Not recommended. For this price we could have got a much cleaner and better hotel.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

First and last

Hotel room was old, pillows were old and flat, mattress hard. Air con compressor was noisy. Worst of all, reception only operates from 8am to 10pm. I check out at 7:30am and couldn’t get my deposit back!!
Stayed 5 nights in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This is by far the worst hotel I have ever stayed. The photos posted are nothing like the actual condition of the room we stayed in. The room needs a serious update. Curtains have holes, bedsheets and pillows are full of stains, towels smell foul, and the furniture are worn out. Did I mention check in and out is down at the basement level where the emergency exit and parking garage entrance is? The only positive things I can think of is the location of the hotel and the friendliness of the hotel reception staff. Please stay away from this hotel!
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

In need of upgrading!

The check in counter was pathetic. We walked through a posh lobby only to be ushered to the basement. What a drastic change. Looked more like a goods receiving counter more than a check in counter. Rooms were clearly old and definitely lacked maintenance. The shower curtains smelt bad but we could not get them changed as there wasn’t any housekeepers then. Only consolation was the large room! Definitely in need of an upgrade urgently!!
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Resort suites is co located in the same building as Sunway Pyramid Hotel and shares the same parking facilities. So it is very convenient for shopping, dining and visiting the Sunway Lagoon theme park. Just wear your swim gear from your room to go. Parking is not complimentary for Resort Suites guest nor is there any per entry system i.e. you pay general public rates and you can go in and out as necessary. Rates is about RM20 per day from midnight to midnight but I couldn’t make sense of the exact rates. The room has 1 bathroom, a kitchenette with some basic cutlery and crockery , 2 beds and balcony. Towels and basic toiletries are provided and there is a minimal housekeeping service everyday (change towels and empty bins). The check in process was abit wonky, with Resort Suites not having my booking despite me receiving an email from them asking if I needed airport transfer services. While the counter staffer was friendly and tried his best, his supervisor told him to tell me Expedia messed up my booking and I should check with “Raintree”, apparently another smaller operation also operating out of the same set of serviced apartments. I had to contact Expedia and Craig from Expedia was very helpful in clearing up my situation. Kudos to Craig and the unknown male counter staff from Resort Suites for smoothing out everything but points deducted for the Resort Suites backend for first losing my booking and then trying to duck by pushing me to another operator.
Stayed 4 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Staff & service

糟糕的入住

櫃檯人員專業不足 入住手續浪費很多時間 找不到訂房紀錄
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
ロケーション：サンウェイラグーンのプール、ピラミッドモールに近くて便利。 フロント：ピラミッドホテルの豪華なロビーを通り抜けて、地下1階へ行く階段を降りた駐車場横にある駐車場受付がフロントデスクだったとわかった時には驚いた！フロント男性2人のうち若い方は、フロントの前に人がいれば気配でわかるハズなのに、声をかけるまで知らんぷり。 部屋：最初の21階の部屋はキーが暗証番号入力式だったが、無反応で開かない事があり、その度にフロントへ行く羽目に。部屋のタオルはバスタオルが2枚のみ。色は白じゃなくグレー、ぺったんこ、うち一枚は端がほつれていた。シャワーのお湯が出ない。洗面所スイッチ横の赤いランプのあるスイッチがヒーター用だったらしいが、何の表示もない。部屋の掃除もフロントに言わないとやってくれない。そういう情報も部屋にない。4泊予約していたが、3泊目、4泊目はキャンセルしたいと言ったら、一銭も戻らないとの事で、絶望していたら、部屋を変えてくれた。 15階の部屋は、タオルは同じレベル(ほつれは無かったが)ヒーターの表示はあり、お湯もちゃんと出た。部屋の掃除はフロントに連絡要の表示は無し。何で部屋に案内を掲示しておく様な簡単な事が出来てないのか！？ 部屋を代わった時、前の部屋に忘れ物をしたとフロントに連絡し、持って来てくれるとの事だったが誰も来ない(当てにしていなかったがその通りだった)。フロントに自分で取りに行くので掃除スタッフの場所を聞いたら、連れて行ってくれて、回収できたが・・・。 チェックアウト時、知らんぷりの方のフロント男性は、少し親切であった。 補足：チェックイン締切が21時とexpediaの注意事項にあり、間に合いそうになかったので、Expediaのバーチャルエージェントにチャットしたが応答無し。ギリギリ20時55分にチェックイン出来たが、遅れていたらどうなっていたのだろうか？ホテルのフロントopenは8時〜21時のみ。 結論：このホテルをお薦めはしません
Stayed 4 nights in Aug 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
所謂的酒店就不似酒店，超污糟，床單有跡，完全唔ok…服務員態度係good
Stayed 3 nights in May 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
写真と違って部屋が汚い。風呂の水圧弱すぎる。1泊でキャンセルしたが4泊分の料金を請求。返金要求もホテルのポリシーで返金できないとの回答。 どんなポリシーでしょうか？意味不明です。 詐欺、泥棒ホテル。客を馬鹿にするな！
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worthy of the amount paid

Small lobby is at basement carpark, unbelievable. Room is big but old. No free parking as a hotel guest. Not worthy of the amount paid. Never to stay again in this resort.
Stayed 2 nights in Jun 2022
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Balcony door not working, we kept closed always. Condition of the property not so good.
Stayed 3 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfort stay.

Nice and clean room with kitchenette, queen sized bed. Pretty good view looking at lagoon and water sport activities from the room. Aircon look new and is quiet during the stayed. Good location within Sunway Pyramid shopping mall.
Stayed 2 nights in Apr 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception counter check in is at basement. No lift. Have to go by staircase. Cleaning service time is after 3pm. Even I had to call to get the cleaning service at 9.30pm. No facilities. Quality of all equipment are poor condition. General It is poor.
Stayed 3 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came during CNY. We took family room. In Expedia indicated free extra bed for children aged below 2 years and below. We have requested for extra bed for our kids age 1 & 2 yrs old.And was told there that they will charge us $100 per night. After I argue of what has been mislead us that indicated as FOC, now they change the condition. But they still charge us $400 in total for the extra bed. I could hv book another room but it’s too late coz fully book most places and I had paid for my 1st room. And the kids were dead tired cos of Long journey to KL. And then there is No room service as well. Dissapointed cos it’s expensive for a hotel that is like a service budget apartment.
Stayed 2 nights in Jan 2020