Sunbow Suites

Property class: 4

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Close to Berjaya Times Square and Jalan Alor, Sunbow Suites provides a nightclub, a bowling alley, and a poolside bar. Adventurous travelers may like the basketball, archery, and racquetball/squash at this hotel. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. Enjoy the health club, as well as activities like volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Suite, Tower

Room

Premier Suite, Tower

  • City view
  • 60 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Deluxe Suite, Tower

Room

Deluxe Suite, Tower

7.0 out of 10
Good
(4 reviews)
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, City View, Tower

Room

Family Suite, City View, Tower

  • City view
  • 65 sq m
  • Sleeps 8
  • 2 Large Twin Beds and 1 King Bed

View all photos for Signature Suite, 2 Bedrooms, Tower

Room

Signature Suite, 2 Bedrooms, Tower

8.0 out of 10
Very good
(1 review)
  • City view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 King Beds

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About the neighborhood

Located in Bukit Bintang neighborhood, Sunbow Suites is connected to a rail/subway station. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Berjaya Times Square and Jalan Alor. Traveling with kids? Consider Perdana Botanical Gardens and KidZania. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails, skydiving, and rock climbing nearby. Visit our Kuala Lumpur travel guide
Map
1 Jalan Imbi, Berjaya Times Square, Kuala Lumpur, 55100

What's nearby

  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    1 min walk - 0.0 km
  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    3 min walk - 0.3 km
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    5 min walk - 0.5 km
  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    10 min walk - 0.9 km
  • Lot 10 Shopping Centre
    5 min walk - 0.5 km

Getting around

  • Imbi Station
    1 min walk
  • Kuala Lumpur Pasar Seni Station
    3 min drive
  • Kuala Lumpur International Airport (KUL)
    46 min drive

Restaurants

  • Starbucks
    2 min walk
  • Hometown Hainan Coffee
    1 min walk
  • Crown KTV
    4 min walk
  • Restorant Castle Place
    1 min walk
  • LIANG Sandwich Bar (粮全其美)
    1 min walk

About this property

Sunbow Suites

  • Upscale family-friendly hotel connected to a shopping center
  • Located close to Berjaya Times Square and Jalan Alor, Sunbow Suites provides a nightclub, a bowling alley, and a poolside bar. Active travelers can enjoy basketball, archery, and racquetball/squash at this hotel. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. Enjoy the health club, as well as activities like volleyball. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a grocery/convenience store and a terrace.
  • Additional perks include:
    • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Limo/town car service, an indoor tennis court, and valet parking (surcharge)
    • An electric car charging station, concierge services, and luggage storage
    • ATM/banking services, an elevator, and meeting rooms
  • Room features
  • All guestrooms at Sunbow Suites feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
  • Extra amenities include:
    • Pillowtop mattresses and rollaway/extra beds (surcharge)
    • Bathrooms with deep soaking tubs and bidets
    • Flat-screen TVs with cable channels
    • Kitchenettes, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (MYR 5 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Secured self parking on site (MYR 15 per day)
  • Secured, covered valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 20 coffee shops/cafes
  • 20 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Karaoke
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room
  • Table tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Bowling alley
  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (18,794 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 45 floors
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 60 per night
Cribs (infant beds) are not available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: MYR 15 per day
  • Covered valet parking fee: MYR 20 per day
  • Nearby parking fee: MYR 5 per day (131 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Frequently asked questions

Does Sunbow Suites have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Sunbow Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 15 per day. Valet parking is available for MYR 20 per day.

What time is check-in at Sunbow Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–2:00 PM for a fee.

What time is check-out at Sunbow Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sunbow Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 150 per vehicle applies.

Where is Sunbow Suites located?

This family-friendly Kuala Lumpur hotel is located in a shopping district, within a 10-minute walk of Berjaya Times Square and Jalan Alor. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunbow Suites Reviews

8.6

Excellent

8.6

Cleanliness

9.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 135 reviews
Rating 8 - Good. 45 out of 135 reviews
Rating 6 - Okay. 15 out of 135 reviews
Rating 4 - Poor. 5 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Raza was great. Easy check in. Beautiful pool. Would definitely stay again.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service- clean- big bathtub. Loved the mattress
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,location and location. Very convenient to shopping centres and restaurants in every cuisine. Metro rail is linked to the complex and has easy access to the other shopping malls.
Stayed 14 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit old but overall the service of the staff and the room was comfortable. Woth the price staying.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Interior Bed - average Cleanliness -average Bathroom - drainage system not good As this is a very old property and the maintenance is not very consistent. In other words,you get what you pay for. Exterior Security -good The security guards who work there is very attentive. Responsive of property person - good Location - very accessible to Bukit Bintang shopping
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay there
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Would stay again.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an Amazing Stay my Fiance was satisfied
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Mr Raza was very a helpful and accommodating to our requests. would recommend and would stay again
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I go solo and i felt safe and satisfied with the people around me
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big appartment, microwave heater fridge, very good shower, good sight on twin tower, 31 high we were, great sight, could hear the traffic but ok, nonoise of others, sitting part near kitchen en in living room, bed was for too soft and in middle bow down. hotel in great departent store , good for eat and shooping walking distance to othe busy streets for eat walk and shooping, near transportation
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Videos show a lot to do and close to many things but I found it wasn’t as convenient
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Outdated interior, overpriced, irregular cleaning service, miniscule fridge, kitchenette only had microwave, television signal kept dropping out
Stayed 6 nights in Jun 2024
Verified review

6/10 Okay

Not the best
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Central lejlighed med fantastisk udsigt

Vi havde tre overnatningen i KL omkring nytårsaften. Vi havde aftalt at mødes med ham der skulle give os nøglen og han var der som aftalt. Lejligheden er stor og har en fantastisk udsigt! God seng og rent. Rigtig god beliggenhed i KL centrum
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Disliked: Staff & service
Vi stannade i hotellet i 10 dagar. Hotellrummet var i relativt dåligt skick. Toaletten i synnerhet har varit mycket smutsigt och den kändes väldigt ofräscht. Man försökte dölja den dåliga lukten med stark och obehaglig kemisk kaka hängd i toaletten. Städningen utfördes varannan dag, ganska ok. Luftkonditioneringen fungerade ok, men behöver rengöras. Cigarettlukt trängde igenom från andra rum så att det kändes obehagligt. Det bästa med hotellet är läget. Det ligger i anslutning till en stor galleria. Sen är poolen och gymmet i acceptabelt skick. Inte för många människor samtidigt. Överlag ok hotell om man stannar i ett par dagar för relativt bra pris. Vi skulle inte välja detta hotell igen oavsett. Det finns bättre för samma pris insåg vi senare. Vi bedömer hotellet som 3/5 mest pga det centrala läget i KL.
Stayed 10 nights in Dec 2022
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
basic coffee not available when ask. cleanliness of mirror so bad. leakage of toilet and ponding water.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I like stay there because its very convenient. Not far from lrt station and shopping malls. Will be repeat staying there if I happen to KL again.... very recommend
Stayed 5 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Service is fast and the person in charge was very polite. Only thing is our bath tub had a little rust. So can’t take hot bath.
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very helpful host. Nice, clean and spacious room..
Stayed 2 nights in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kai

Comfortable with convenient shopping around.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything... but needs a reception desk

Located close to central KL, monorail station adjoins building, walking distance to hundreds of shops and restaurants. Service - is part of Berjaya Hotel complex, but the apartment wing has no reception desk. The manager contacted us before arrival to arrange a meeting place, and is happy to store bags after checkout. A large deposit (200RM) for the access card is required to be paid in cash on arrival - credit card would be better, as you get cash back when you are leaving, which is not always convenient Accommodation - very comfortable, recently refusbished. Room is spacious, with lounge and table/chairs for meals if you want to self cater... but there's no need as it is above a shopping mall with food court and supermarket. Kitchen is basic, but adequate for short stays (inclusion of a toaster and washing machine would be good - there's plenty of room for a washing machine... the room doesn't need 2 vanity areas) Wi-fi - included, strong signal Summary - recommended, but the ability to use hotel reception for communications would greatly improve it's attractiveness.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , easy to explore the City, shops, restaurants and transport just few meters away. Walking distance to Petrona Towers. Swimming pool handy after long day. Angeline was very helpful . Recommended, especially if you have limited time to explore the City.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Property conditions & facilities
Water was very rusty. Just my luck went there during up grading.
Stayed 4 nights in Feb 2020